AOV Free Gift Buy X Get Y+BOGO

AOV Free Gift Buy X Get Y+BOGO

Reviews (658)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    629
  • 3% of ratings are 4 stars
    22
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    3
  • 0% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting Average Order Value through Buy X Get Y and Free Gift promotions. They appreciate its seamless integration, user-friendly interface, and customizable options that cater to specific needs. The app is noted for its reliable performance and regular feature updates. Exceptional customer support, particularly from staff members like Hana, Lydia, and Emily, is frequently praised for responsiveness and effectiveness in implementing custom adjustments. Merchants value the app for enhancing promotional strategies and improving sales with its upsell and cross-sell capabilities.

September 11, 2023

I have installed and uninstalled this app several times. The images on the appstore is very appealing. However I cannot reach some of the screenshots shown there. And in some other cases, the pop-up is not shown on the page(s). Help pages are not quite well. I requested support via chat. There are two cases in there: A.They request store access and provide no response for 48 hours or B.No response at all. Overall I plan not to use it.

Studio Moien
Luxembourg
About 15 hours using the app
December 26, 2023

App won't load my products list. Customer support couldn't help me. Instant uninstall.

Lush Brush Xo
United States
26 minutes using the app
December 1, 2022

Does not work as intended at all. the upsell is not appearing in cart page, and there is no option of upsell in product page, only appears as pop up.

The-GoodiesCo
United Kingdom
26 minutes using the app
AOV.ai replied December 1, 2022

Hi,

Thank you for taking the time to leave us a review. We are sorry to hear that your wanted feature Upsell/Cross-sell under Inline form is not available in the mean time. It it so sad to see you go just after a few minutes!

Upon my checking in our roadmap, we are currently focusing on Upsell/Cross-sell Popup. Once the feature is fully optimized for the best user experience, we will start developing Upsell/Cross Inline type.

We know that the app is not for everyone. Someone may prefer Popup type while other users like you love Inline type. We hope you understand that we always try our best to improve the app that works flawlessly for you and your shoppers.

We have sent you a follow-up email. Please check your mailbox for further update.

Best regards,
AVADA Support Team

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