Avis Product Options, Variant

Avis Product Options, Variant

Reviews (1,256)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience through extensive customization options and easy setup of product variations. It features a robust set of tools including real-time updates, automatic variant group additions, and batch changes to multiple products, all within a user-friendly and responsive interface. The app is also praised for its exceptional customer support, with team members like Emily, Judy, and Lucy being particularly noted for their helpfulness, patience, and quick response times in resolving issues and fulfilling customization requests.

November 25, 2022

This app helped me in a pinch to find a fix i needed. Support team was extremely helpful and made sure to adapt it to my template because i was having some struggles. Definitely a great option for anyone, i don't usually see this good a support team like Artemis and Luffa in paid apps let alone a free one.

chuvadeamor
Portugal
1 day using the app
AvisPlus Product Options Team replied November 25, 2022

Great day to you, chuvadeamor!

Thank you so much for your wonderful review. Your satisfaction and approval mean the world to our team. We will work harder every day to deliver the best service we can.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.

Best regards,
Artemis
Avis Support Team

December 9, 2022

Amazing app and even better customer service!
Really liked the user friendliness of the app as well as the prompt customer service to help with all queries!

Little IA
United Arab Emirates
1 day using the app
AvisPlus Product Options Team replied December 9, 2022

Hello Little IA,

Thanks a bunch for leaving us wonderful feedback. It's a pleasure for us to work with a kind and patient merchant like you. Feel free to let us know if you need further support! 🥰

Best regards,
Artemis
Avis Support Team

May 17, 2023

Perfect for our new Pick N Mix product. We searched so long so an app to do just a Pick and Mix product but found others bulky and ugly.

Finally found this app, and it looks great and works very well. Support is awesome too. Highly recommend.

Raw for Birds
Australia
1 day using the app
July 8, 2022

Judy was very friendly and attentive to my needs as she helped me integrated and coded in the different options i wanted to have on my website.

Nesuto Singapore
Singapore
1 day using the app
AvisPlus Product Options Team replied July 8, 2022

Great day to you, Nesuto Singapore!

Thank you very much for your kind words and support for me and the team. We are thrilled to know that our app is helping you and your business grow better. We will keep on striving harder to improve our app and serve you better every day.
If you need any further assistance with options customization, don't hesitate to contact us via Crisp, Email, or LiveChat, and we will always be happy to help.

Have a wonderful weekend!

Judy
AvisPlus Support Team

March 17, 2023

Absolutely amazing service. Reps are always very helpful, quick and efficient - they understand exactly what we need. Thank you so much for the great service and help! Amazing app - A+++. Thank you Judy!

Mati Mati MTL
Canada
1 day using the app
AvisPlus Product Options Team replied March 20, 2023

Good day to you,Mati Mati MTL!
Thank you so much for your kind words about our app and service. We are excited to know that the app is helping you and your store well.

If you ever need any further support, don't hesitate to contact us via Email or Livechat, we will always be more than happy to help you!

Best,
Artemis
AvisPlus Support Team

April 12, 2023

Great app, easy to use and works exactly as needed so far - the support team are one of the best I have come across, very helpful and efficient. They installed the 'add charge' feature without any issues (they explained its done manually in this way to ensure that the feature works correctly with each theme).

Zephyr Guitars
United Kingdom
1 day using the app
AvisPlus Product Options Team replied April 13, 2023

Great day to you, Zephyr Guitars!

Thank you so much for your wonderful review. Your support and approval mean the world to our team. We will work harder every day to deliver the best service we can.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.

Best regards,
Judy
Avis Support Team

Edited August 15, 2022

This app is overall really intuitive and has a great feature set. However, they allow placeholder product images on the final checkout screen, and the app devs are completely incapable of explaining where those are controlled or why they allowed these images in the final flow. Its been incredibly frustrating to get straight answers about this so we're moving on to another app.

cheermix
United States
About 1 month using the app
AvisPlus Product Options Team replied August 16, 2022

Good day to you, Cheermix team,
This is Judy from the AvisPlus Support Team. I am very sorry for the frustration you have been through and thank you so much for your straight and honest review. We appreciate every constructive comment and idea that can help us improve ourselves and deliver better service every day.

There are a few things that I would like to clarify to you and all merchants who are reading this to avoid any misleading or unclear information: The custom items created using our Add charge feature are recognized by Shopify as Virtual products, which do not include a description picture, thus will appear with the Shopify Default Placeholder image. The reason why we are unable to add pictures for the Virtual products is that Shopify does not support them at all.

This matter has been raised in the Shopify Community for a long time and up until now, no support or solution has been given from Shopify Support. Here is a related post where one of the Shopify Experts _ Alex confirmed that Shopify does not support images being added to custom items:https://community.shopify.com/c/shopify-apis-and-sdks/how-to-attach-image-thumbnails-to-draft-order-w-custom-line/td-p/552986

AvisPlus team has been and will keep on working with Shopify Support and Developers to find a solution for this. Thank you for choosing us and for all the support you have for our team. I hope we will be able to solve this in the near future and once I have any updates, I will notify you right away.

I wish all the best for you and your business!
Judy
AvisPlus Support Team

May 29, 2023

These guys are super helpful. They have the app for free, and their developer went ahead and helped me solve some issues in my site.
I am really grateful, would really recommend the app.

Sunaan
Estonia
1 day using the app
March 9, 2023

Très bonne communication. J'ai demandé plusieurs conseils et modifications et tout a été fait en moins de 24h ! Je recommande !

TWIGGY
France
1 day using the app
AvisPlus Product Options Team replied March 15, 2023

Hi TWIGGY,

Thank you so much for your kind review. We're really happy to assist you and help your business thrive. We will keep on improving our app to deliver even better service in the future.

April 6, 2023

Easy to use, great app! Thank you very much, Cindy; for taking your time to help me setup my needs! Highly recommended!!!

TTD Transfers
United States
1 day using the app
AvisPlus Product Options Team replied April 6, 2023

Hi TTD Transfers,

We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you.

In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕

Best regards,
Cindy
Avis Support Team