Avis Product Options, Variant

Avis Product Options, Variant

Reviews (1,252)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience through extensive customization options and easy setup of product variations. It features a robust set of tools including real-time updates, automatic variant group additions, and batch changes to multiple products, all within a user-friendly and responsive interface. The app is also praised for its exceptional customer support, with team members like Emily, Judy, and Lucy being particularly noted for their helpfulness, patience, and quick response times in resolving issues and fulfilling customization requests.

July 21, 2023

Wow, this app is the best guys! must download in every shopify store !
im so happy to find this app, helped me solve huge amount of problem !

Toodchie
Israel
26 minutes using the app
AvisPlus Product Options Team replied July 24, 2023

Good day to you, Toodchie!

Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Luffa
Avis Support Team

February 9, 2023

This is a very useful app. Its simple to set up and easy to create multiple product options. The support team are also very helpful!!

Flossie & Boo Shop
United Kingdom
20 minutes using the app
AvisPlus Product Options Team replied February 16, 2023

Hi Flossie & Boo Shop,

Our team is really grateful for your kind words about our app and support. If you need any help, just feel free to reach out!

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.

Best regards,
Judy
Avis Support Team

August 28, 2023

Great Customer Service. 2 different persons both very kind and help to fix my issues without asking me to repeat. Great response time and awesome Service again Thank you

KESWACOP
France
18 minutes using the app
AvisPlus Product Options Team replied September 14, 2023

Hi KESWACOP,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Luffa
Avis Support Team

February 15, 2023

I just downloaded the app and haven’t used it enough to review the app just yet but I will say the customer support is awesome, polite, quick, and activated a few features for me even late at night. I hope the app performs as well as their customer service!
Thank you for the help Artemis!!

Vebbs Leather Co.
United States
About 2 hours using the app
AvisPlus Product Options Team replied February 23, 2023

Hope you are having a great day, Vebbs Leather Co.!

Thank you very much for your kind words about our app and our support team. We appreciate every feedback and comment that can help us improve and deliver the best service possible to our dear merchants.

If you ever need any further support with the app, don't hesitate to contact us via Email or Live chat, we will always be more than happy to help you!

Best,
Artemis
AvisPlus Support Team

November 13, 2022

I thought this will be simple and straightforward app, I was wrong. To add a price charge for different variants you need to contact support. Why?

Divarti
United Kingdom
8 minutes using the app
AvisPlus Product Options Team replied November 14, 2022

Good day to you Divarti store,

It's Artemis from Avisplus team. Thank you so much for giving our young startup team a chance to assist you, and for giving us a constructive review.

First of all, we are sincerely sorry to hear of your inconvenient experience with the app and hope you will accept our sincere apologies. I have sent you an email and I hope that I can hear from you soon.

There is a thing that I would like to explain in this situation. The Add charge feature needs to be activated manually since, depending on the theme, the compatibility between the app and the theme can be different, so when we activate the feature, my dev will also check and make sure that it can work smoothly with your theme. Our team always want to make sure to bring our beloved customers with the highest quality product so the process might take more steps.

Your opinion matters and our team is all looking forward to hearing from you!

All the best,
Artemis Doan
AvisPlus Customer Success Team

March 11, 2023

Difficult to use, the UI is stressful. Not user friendly, have to study and learn before you can actually get anything done. And I'm a person familiar with code.

Breethe Activewear
South Africa
8 minutes using the app
AvisPlus Product Options Team replied March 13, 2023

Good day to you, Breethe Activewear!

This is Artemis from the Avis Product Option Team. I am sincerely sorry that our app does not meet your expectation and for all the frustration you have been through.

We really appreciate your constructive comments about our app. We promise that we will do our best to improve and make the app more well-rounded in the future. Would you mind giving us another chance to support you with our app? Here the link to reinstall the app, just for your convenience: https://apps.shopify.com/avisplus-product-options?locale=fr

Your success and satisfaction are always our top priorities.
If you need further support with our app, please reach out anytime via Email (help@avisplus.io) or in-app Live chat, we'd always be more than willing to help.

Best regard,
Artemis
Customer success manager

June 15, 2023

Everyone on this team is amazing. But the best part is that this app is legitimately FREE. It's super easy to use and there's so many Options that are available to users!! Customer Support and development team solves every issue very quickly.

Badgeskins
Canada
AvisPlus Product Options Team replied July 1, 2023

Good day to you, Badgeskins!

Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Judy
Avis Support Team

March 16, 2023

There are lots of things you could do with the app despite being free. The support that helped me with my questions was also polite and helpful. I really appreciate it, Judy! :)

Clarien's
Philippines
AvisPlus Product Options Team replied March 20, 2023

Hello there, Clarien's.

Thank you so much for your 5-star rating! We are honored that you choose our app. Your store looks fantastic, and your work with product selections is amazing.

With your valuable assistance, we will provide more useful features for our merchants to increase sales and save time when generating customized options. Another goal for us is to make the app more user-friendly.

If you need assistance with product options or customization, we're always available by live chat and email: help@avisplus.io. Your happiness is always our pride and joy!

Best regard,
Jayce

November 2, 2024

dtfintexas
United States
About 1 year using the app
AvisPlus Product Options Team replied November 4, 2024

Thank you for the fantastic five-star rating! 🌟 We’re thrilled to see your support and appreciate you taking the time to share it. If there’s anything specific you’d like to share about your experience or if you have any questions, we’re here to help!

Your satisfaction is our priority, and we look forward to supporting you in your journey with our app.

Best wishes,
AvisPlus Product Options team

September 20, 2024

Shine Creation 創暉百貨
Hong Kong SAR
About 2 years using the app
AvisPlus Product Options Team replied September 22, 2024

Thank you for the fantastic five-star rating! 🌟 We’re thrilled to see your support and appreciate you taking the time to share it. If there’s anything specific you’d like to share about your experience or if you have any questions, we’re here to help!

Your satisfaction is our priority, and we look forward to supporting you in your journey with our app.

Best wishes,
AvisPlus Product Options team