Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flexibility, reliability, and user-friendly interface that allows for extensive product customization. It's praised for its performance and ability to enhance product listings for upselling and cross-selling. Key features include blocking past dates from the date picker, handling cross product variants, color swatches, and adding accessory items without creating extra variants. The customer service is also commended for its responsiveness and helpfulness.

October 11, 2023

The app is great and the support is super helpful. I had a problem today and I wrote them on the live chat and they replied me almost immediately and were very fast about fixing my problem. I highly recommend them!

ОПЛ ПАШОВИ
Bulgaria
3 months using the app
AvisPlus Product Options Team replied October 14, 2023

Good day to you, ОПЛ ПАШОВИ!

Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Luffa
Avis Support Team

July 27, 2023

This is the most user-friendly app I've come across so far as a newbie website builder on Shopify. It definitely took away the complexity of adding variants with easy customization. I experienced some challenges around hiding add-ons from my storefront and Judy was very prompt, kind and patient with helping me through it even when I was the one missing a step, Judy not once lost this composure and friendliness! I will definitely be keeping it on my site for a long while because of the round the clock support and it's practicality <3

Looking forward to localization options and some other minor tweaks to make it work seamlessly with Shopify's built in functions but I'm sure it's well on it's way

Persona
Mozambique
9 months using the app
AvisPlus Product Options Team replied July 28, 2023

Hi Persona,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Judy
Avis Support Team

March 25, 2024

judy so cool she deserves a raise

Bagoo
United States
29 minutes using the app
AvisPlus Product Options Team replied March 28, 2024

Good day to you, Bagoo!

Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Judy
Avis Support Team

October 26, 2023

I'm disappointed to say that the claims of 24/7 support made by this app are far from accurate. On our recent launch day, we urgently needed to modify a product title, but to our dismay, the app failed to render. This issue was just one of many we encountered, which were brushed off as "minor bugs you can live with."

The gap between promised 24/7 support and the actual support experience is concerning and disheartening. I urge the developers to address these issues and provide the level of service and functionality that customers rightfully expect.

13,195 Uniques got a wrong text (which is totally our fault) but our expectation were too high? You'll decide.

We will be looking for an alternative!

FreezeFlix TV
Israel
18 days using the app
AvisPlus Product Options Team replied November 4, 2023

Hi, I am Luffa from Avis Support Team here

First and foremost, I would like to extend our most sincere apologies for the inconvenience and frustration you have experienced due to the delay in our response and the issue you recently faced while using our service.

Your feedback and your experience are of the utmost importance to us. We have taken this situation to heart and have undertaken a thorough review of our internal processes. This review has allowed us to pinpoint areas where we can make necessary improvements to prevent similar issues from happening in the future. We want to assure you that we have identified the root cause of the issue that you faced, and it has been promptly addressed and resolved.

We value your business and your trust in our services, and we are dedicated to ensuring that you have a more pleasant and trouble-free experience with AvisPlus in the future.

We look forward to serving you better in the days to come and making things right for you.

Best Regards,
Avis Product Options Team

October 28, 2023

Ayant besoin d'avoir plus d'options que ce que propose Shopify, je me suis tourné vers cette super appli. Tout fonctionne parfaitement, et le support est très pro et vraiment excellent !
Je recommande !

Ze Fan Shop
France
3 months using the app
October 4, 2023

Awesome app.
Just what is needed to handle cross product variants, color swatches and lots more. It's really easy to use and implement, quick response from support really helpful.

Only limitation I've accounted is that file upload is limited to images.

3D-Fixit
Denmark
About 1 month using the app
AvisPlus Product Options Team replied October 14, 2023

Hi 3D-Fixit,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Luffa
Avis Support Team

March 23, 2024

Die App ist einfach einzurichten. Der support ist sehr schnell, kompetent und sehr freundlich.

Top!

Tommy's Tools2Camp®
Germany
About 5 hours using the app
AvisPlus Product Options Team replied March 28, 2024

Guten Tag, Tommy's Tools2Camp®!

Vielen Dank für Ihr wunderbares Kompliment! Wir freuen uns, dass unsere App und unser Support Ihnen und Ihrem Unternehmen gute Dienste geleistet haben. Wir werden weiterhin hart daran arbeiten, unseren Service immer besser zu machen.

Wenn Sie weitere Hilfe bei der Anpassung der Optionen benötigen, zögern Sie nicht, uns per E-Mail oder LiveChat zu kontaktieren. Wir helfen Ihnen jederzeit gerne weiter.

Beste grüße,
Luffa
Avis Support Team

November 19, 2023

They're great.
The support team is responsive and well informed.
I highly recommend this plugin for your Shopify store.

Adore Blooms
United States
3 days using the app
AvisPlus Product Options Team replied November 30, 2023

Good day to you, Adore Blooms!

Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Judy
Avis Support Team

April 22, 2023

I've been looking for an affordable/free app to use to add on accessory items to certain products I sell.

For example, I sell incense and want to be able to allow people the option to also buy an incense burner when they purchase incense. Up until now, I've just been creating variants in the Shopify store - one variant just for the incense and another variant for the incense with an incense burner. This was very inefficient and creates logistical problems with my inventory. But now, with this app, I can simply list my incense as-is and give people the option to add an incense burner without creating unnecessary variants.

All in all I'm very happy with this app, it does exactly what I want it to do, customer service is excellent and I'm so happy that it's free! I highly recommend this app to anyone who wants to sell add-on items or accessories to your existing product lines

The Silver Pentacle
Canada
10 months using the app
AvisPlus Product Options Team replied May 12, 2023

Good day to you, The Silver Pentacle!

Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Luffa
Avis Support Team

August 27, 2023

I can't say enough good things about this app and the development team! First off, it doesn't cut any corners despite being free. With no customizations, it's extremely functional, looks great, and works wonderfully. There were a couple of features I was looking for that weren't included (to show larger swatches on both desktop and mobile), and when I reached out to the dev team, I was pleasantly surprised by both the speed of their replies, and the changes they were able to make for me. I would recommend this app without hesitation, and am so grateful to the team for making my additional options look great and function perfectly!

Jan Andrea Handmade
United States
3 months using the app
AvisPlus Product Options Team replied September 14, 2023

Hi Jan Andrea Handmade,

We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you.

In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕

Best regards,
Judy
Avis Support Team