Avis Product Options, Variant

Avis Product Options, Variant

Reviews (1,260)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience through extensive customization options and easy setup of product variations. It features a robust set of tools including real-time updates, automatic variant group additions, and batch changes to multiple products, all within a user-friendly and responsive interface. The app is also praised for its exceptional customer support, with team members like Emily, Judy, and Lucy being particularly noted for their helpfulness, patience, and quick response times in resolving issues and fulfilling customization requests.

October 27, 2022

Great customer service. I had a glitch when I first started using this app, and the developers immediately helped me resolve the issue. They also suggested things that made the user experience even better. Suggestions that I didn't request, but they provided. I am so far very pleased!

Little Rabbit Sign Co.
United States
23 days using the app
AvisPlus Product Options Team replied October 28, 2022

Good day to you, Little Rabbit Sign Co!

Thank you so much for your kind review. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.

Best regards,
Judy
AvisPlus Support Team

September 17, 2023

Great app, works as expected. Support is way above standard, off the chart. Fast reply, very helpfull and friendly. Even over the weekend they managed to solve minor issues. They really listen try to improve where possible. Kudoos to the team!

Finesse Wellness BV
Netherlands
22 days using the app
AvisPlus Product Options Team replied October 14, 2023

Hi Finesse Wellness BV,

We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you.

In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕

Best regards,
Judy
Avis Support Team

April 14, 2023

This option custom app is easy to use and basically covers common custom attribute setting scenarios. More importantly, there is real-time online guidance customer service, who can patiently help you solve various usage problems, and the experience is superb.

Zieray
China
22 days using the app
AvisPlus Product Options Team replied May 12, 2023

Hi Zieray,

We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you.

In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕

Best regards,
Luffa
Avis Support Team

June 15, 2023

I really like the app so far. needed the add on upcharge products feature and this app offered that.

HYPEHAIRPLUG
United States
22 days using the app
AvisPlus Product Options Team replied July 1, 2023

Hi HYPEHAIRPLUG,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Luffa
Avis Support Team

December 9, 2022

Artemis, you are the best! She is so kind and thorough, The best customer Service ever. Highly recommended

Coréelle
United States
22 days using the app
AvisPlus Product Options Team replied December 9, 2022

Hi Coréelle,

Your store design is so awesome and so are your items. We're so happy our app can be a small part of it. Our team is always happy to assist you and we're just one message away via live chat or email: help@avisplus.io.

Have a great day, buddy! ☀️

November 29, 2022

App just randomly stopped working - it's enabled but can't be accessed via the admin. Real shame as this app had great potential and you can setup with ease.

Heidi Bakery
United Kingdom
Almost 2 years using the app
AvisPlus Product Options Team replied November 29, 2022

Good day to you, Heidi Bakery!

This is Judy from the Avis Product Option Team. Thank you for reaching out and bringing this to our attention.

I am sincerely sorry that this happened and that we could not support you in a more timely manner.
The situation has been resolved completely and I have sent you 2 emails with further detailed information. I'm looking forward to hearing back from you so we can get in touch and work together to make sure that everything is working alright for you now.

Your success and satisfaction are always our top priorities.
If you need any further support with our app, please reach out anytime via Email (help@avisplus.io) or Live chat, we'd always be more than happy to help.

Wish you all the best!
Judy
Avis Support Team Manager

November 2, 2022

I am beyond happy with the app and the amazing team! They have helped and patiently guided me and now I have a store I am totally satified with! The entire process was totally stress free thanks to them, especially Artemis who was one of my assigned staff. I couldn't reccomend it more!

Luther The Great
United Kingdom
21 days using the app
AvisPlus Product Options Team replied November 2, 2022

Great day to you, Luther The Great!

Thank you so much for your wonderful review. Your support and approval mean the world to our team. We will work harder every day to deliver the best service we can.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.

Best regards,
Artemis
Avis Support Team

December 26, 2023

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PurePicks
United States
About 23 hours using the app
AvisPlus Product Options Team replied January 2, 2024

Hi PurePicks,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Luffa
Avis Support Team

November 21, 2022

Artimes Helped me a lot solving the price add-on issue
we are glad to work with yall will be asking more questions and answers

Legitwoods
Pakistan
20 days using the app
AvisPlus Product Options Team replied November 23, 2022

Dear Legitwoods💕

Thank you so much for your very detailed feedback☀️It is such a huge motivation for us to keep working restlessly to enhance our product's quality. I hope that your store will perform well in the future and thanks again for choosing us as a part of your journey.

Please get in touch with us via live chat or email at help@avisplus.io if you need any additional help. We are always ready to help. Our top priority is providing you with the best service possible!

Best wishes!
Adam
Customer Support Team

Edited September 12, 2023

Slow page download with Dawn theme!! We ran Facebook ads for two months and and our page was downloading cricket slow. We were hoping to try to figure out if we can use this app with a limited number of options on a new theme. But now they want to charge us... even though we were early entry users... worked closely with them from the start.

Falooka
Canada
Over 1 year using the app
AvisPlus Product Options Team replied January 27, 2023

Hi Falooka,

This is Judy from the Avis team. I want to extend my heartfelt apologies for the frustration you've experienced.

We deeply regret not being made aware of your issue sooner, and we genuinely believe that our app has minimal impact on your store's loading speed.

Regarding the activation of our paid plans, this occurred on September 7th. The reason these plans were applied to your store is due to the reinstallation of our app on September 10th. Please rest assured that we never intend to charge our loyal customers without their explicit consent.

Once again, I sincerely apologize for any inconvenience you encountered during the app reinstallation. If there's anything more we can do to assist you while you're using our services, please don't hesitate to get in touch with us. Your satisfaction is of utmost importance to us.