Avis Product Options, Variant
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,260)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance the shopping experience through extensive customization options and easy setup of product variations. It features a robust set of tools including real-time updates, automatic variant group additions, and batch changes to multiple products, all within a user-friendly and responsive interface. The app is also praised for its exceptional customer support, with team members like Emily, Judy, and Lucy being particularly noted for their helpfulness, patience, and quick response times in resolving issues and fulfilling customization requests.
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It's not the easiest app to get your head around but it does offer the ability to add a lot of custom options and personalisation to your shop without any extra costs. The team is easy to reach and always very helpful though
Hi PeppermintFizz,
I hope this message finds you well. This is Judy from the Avis Product Option team.
I want to begin by extending my sincerest apologies for any unexpected confusion and inconvenience you may have encountered with the recent updates to our app.
Our primary goal has always been to continuously improve our app, ensuring it aligns with your needs and expectations and delivers the highest level of satisfaction. I deeply regret any frustration these recent changes may have caused you.
Please rest assured that our dedicated support team is at your service, ready to assist you at every step. We are more than willing to provide the guidance and support you may require.
To address this matter promptly, I have sent you an email with further details. Your response is highly valued, and we look forward to working closely with you to find a solution.
Looking forward to hearing back from you soon.
Best regards,
Avis Product Option team
FREE app that has incredible customer service. It saved me a ton of time manually entering in an option for each of my 200+ products.
AvisPlus Product Options does exactly what we need and the support team is friendly, fast and efficient!
Good day to you, O-Rouge Racing Simulators!
Thank you so much for your kind review and support for our team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Judy
Avis Support Team
Customer service is quick and extremely helpful. They even offered to help me with styling. I just wish there was an easier UI for the styling of elements.
Good day to you, Threaded Leather Co!
Thank you so much for your nice comment and valuable suggestion ^^ We are glad that our support has been helpful to you. We will do our best to improve the UI for customization in the app.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Judy
Avis Support Team
After doing the first option set, the app is easy to use and set up. Support was super quick when I needed it. I recommend this app for sure.
Good day to you, Sensory Street!
Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Luffa
Avis Support Team
I recently had the pleasure of experiencing excellent service from this company. The team was professional, courteous, and knowledgeable, and they went above and beyond to ensure my needs were met. I highly recommend this company and will definitely be using their services again in the future.
Hi Kick Draws,
Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.
You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features
All the best,
Luffa
Avis Support Team
I previously edited the code in the theme code for a personalised text box which was fine. But this app enables you to do far more, design, create more then one text box, placeholder text etc. They also helped me with a feed into order printer app, so i can bulk print orders off. Before I had to print off orders one at a time using the manual coding method. Only issue I have found was if an option has an additional cost, that cost is only added if paid via the cart/checkout process. You will need to switch off dynamic payments as it will not add any extras that way. I have instead created variants for these options that have additional charges which gets around the issue and still have paypal apple pay etc. Communication and help: I have needed support even on a bank holiday and they have gone into my site and sorted any issues out very quickly. Some apps may say they work and not have any issues but until you need support you dont know how good they are. these guys have been fantastic. Speed: This app is worth a slightly slower load time, testing has showed ranges from 200ms to 800ms which the guys are working on for me. The fact customers can clearly input their options will increase conversions.
Dear Sprinkled with Magic💕
Thank you so much for your very detailed feedback☀️It is such a huge motivation for us to keep working restlessly to enhance our product's quality. I hope that your store will perform well in the future and thanks again for choosing us as a part of your journey.
perfect application and perfect customer service. He helped me instantly , without any problems. I Recommend this app , and it's absolutely FREE !!
Good day to you,Wear4u!
Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Luffa
Avis Support Team
Great App, easy to use & plenty of options! Good support help but frustrating to have to wait for Add charge to be added. All in all really good app!
Great day to you, adaptium!
Thank you for your wonderful feedback on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Judy
AvisPlus Support Team
The Customer Service is NOT always available. They say 8am-6pm for live chat, but that is definitely not for any US time zones. Email help takes time, so when you have an issue with your store, the live customer support is not available and you have to stay up into the night to get a live person to help you. On 5/25/23 they upgraded a feature and it does not work at all. Again, no customer support to help, so I have to disable items from my store and stay up late so I can get this fixed. I know it's free, but you get what you pay for.
Good day to you, Ellebell Design Company!
This is Artemis from the Avis Product Option Team. Thank you for your constructive review and I am sincerely sorry that this happened and we could not support you in a more timely manner.
The situation has been resolved completely and I have sent you an email with further detailed information.On top of that, I have also raised a request to our manager to expand our team size so that we can cover all the time frame to assist our customers better. One more time, I sincerely apologise for this limitation.
I’m looking forward to hearing back from you so we can get in touch and work together to make sure that everything is working alright for you now.
Your success and satisfaction is always our top priority.
If you need any further support with our app, please reach out anytime via Email (help@avisplus.io), we'd always be more than happy to help.
Wish you all the best!
Artemis
Avis Support Team Manager