Reviews (18)
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Hands down the best app and customer support I’ve ever come across on Shopify.
They respond quickly to feedback and solve any challenges with impressive speed and a big smile.
I can only recommend this app — and a special thanks to Olivier from the team for the outstanding support!
Great customer service for customers using the app. Does everything we need, very happy
Great customer support! I had trouble with the appearance of the app, and Oliver fixed everything. He was really responsive and helpful.
The level of customization with Awesome Quantity is impressive! The support team is responsive and efficient. They resolved every issue without friction and maintained clear, friendly communication.
Customer support is really amazing. Olivier will fix every issue you have so dont worry :)
besides the awesome benefits this app provides to its users, its customer support is next level. They are there to help with anything at any hour, no matter how small the issue is
The app is great, very flexible in the config that can be made. We’ve looked at a lot of apps but none offered flexibility like this one. This gave us exactly what we wanted for our business. The tech support from Olivier was second to none, absolutely faultless. Super responsive, understood exactly what we needed and some specific adjustments we needed were done for us within hours. Overall great app, tech support from Olivier was even greater. The result is that we have an app that does exactly what we wanted it to do and that we will be a customer for the years to come. Buy with confidence and if you have a problem contact tech support and Olivier will sort it all out for you. 5 Stars!
WHEN DOWNLOADED MY WEB SITE HAD A LOT OF PROBELMS!!! THE MOST IMPORTANT WAS NO ANY PAGE WAS ABEL TO BE OPENED, WITHOUT REFRESH IT!!!!
Hello,
Thank you for contacting us.
We made some investigations on your website and test if our script was involved with your issue.
Just to be sure that we understand your issue: Your website displays a blank page when loading a new page.
After investigation, it seems that it is because your website is loading a broken script. So, we investigated your website and the broken file is the following one:
cdn.shopify.com/s/files/1/0252/2162/7994/t/4/assets/instantclick.min.js?v=2009242200098068415
Please note that this file is not related to our app. In fact, it seems that your issue comes from this file: assets/instantclick.min.js.
Could you please remove this file on your theme and let me know if it works again? Unfortunately, because you have uninstalled our app, we are not able to do it for you as we don't have access anymore.
I remain at your disposal if there is anything else I can do to help.
Best regards,
Olivier from AwesomeApps
Olivier has worked on numerous stores for us now ensuring our quantity discount app is setup correctly along side some smaller changes. I have honestly never received such good customer service after using Shopify for 6 years.
By far the best cx team in the shopify store. Olivier went above and beyond to make sure each thing I needed was implemented. Super fast turn around times and by far the best quantity break app. I was horrified with Conversion Bears customer service. Took 12+ hours to fix a bug and rude customer service. Love this app! GET IT :D