B: Wholesale Customer Accounts

B: Wholesale Customer Accounts

Reviews (143)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust B2B features like net terms, bulk ordering, and customizable pricing, which enhance business efficiency. The interface is user-friendly, suitable for both beginners and experienced merchants, and the installation process is quick and straightforward. Customer support, particularly from team members like Emma, Jonas, and Jolie, is frequently praised for being responsive and effective in resolving issues.

October 19, 2023

Every time I reach out, the team is A.) responsive, and B.) helpful and professional. Thank you for your continued support. Lovely doing business with you.

Rotomart
United States
About 2 months using the app
May 8, 2023

Absolutely the project we have searched for and makes B2B Shops much easier!
Also, an outstanding support, which has been the most crucial part for us to chose this company!
Thanks!

B2B | KENRICO Kräuterpflaster
Austria
About 2 months using the app
BSS Commerce replied May 10, 2023

Thank you so much for your wonderful 5 star review! We are delighted that our app made B2B shops easier for you. We are also so pleased to hear you found our support so crucial to your choice of company. Thank you again!

June 19, 2023

Love this app. Ideal if you have specific items for clients who order on a regular basis. I can thank enough the customer service; they have been top draw with our requests and very helpful.

My Elements
United Kingdom
About 2 months using the app
BSS Commerce replied June 20, 2023

Thank you very much for the 5-star rating!

We are delighted that you love this app and find it ideal for ordering regular items for your clients. Your kind words about our customer service is truly appreciated; we strive to provide the best service possible.

Thank you again for your awesome review!

Edited March 30, 2023

I am also using the B2B Portal app from them to have the Bulk Order quantity on the product pages and get the custom pricing in the same time. Greate compatibility that I am looking for.
These apps are truely “all-in-one” apps with fantastic support. I look forward to growing our business with them!
June Nguyen, Anh Duc Tran and Phong Bui Thanh were a great help to me.

Legend Stuff
France
About 1 month using the app
BSS Commerce replied March 29, 2023

Thank you for the 5 star rating! We are glad to hear that you are finding our app useful and that our support has been good. We are proud to offer an "all-in-one" package that fits your needs and we look forward to seeing your business grow with us!

June 5, 2023

Super service du support technique.
June c'est occupé de mon problème et le tout c'est régler super facilement.
Merci.

Jean Julien
Canada
About 1 month using the app
BSS Commerce replied June 7, 2023

Merci beaucoup pour votre évaluation de cinq étoiles ! Nous sommes très heureux que June ait pu résoudre votre problème si facilement. Nous sommes ravis que vous soyez si satisfait de notre service à la clientèle et nous apprécions vraiment votre opinion !

July 24, 2023

Helpful service in fixing a minor formatting issue on the B2B portal page. I sent them a screenshot, they fixed it right away. Overall I like the B2B portal app and especially the B2B Wholesale solution app. Works very well for our needs.

DermOrganic Official Shop
United States
About 1 month using the app
BSS Commerce replied July 27, 2023

Thank you so much for your 5 star rating!

We're glad to hear that our helpful service in fixing your minor formatting issue on the B2B portal page was able to help.

We're happy that you enjoy the B2B portal app and especially the B2B Wholesale solution app!

May 19, 2023

best experience. Had issue with some features and they have solved each and every request i asked.

Kefi Kalon
Australia
About 1 month using the app
BSS Commerce replied May 22, 2023

Thank you so much for your 5 star rating!

We are delighted to hear that you had an overall positive experience and that we were able to resolve every request you made. It's our priority to ensure all of our customers have the best experience possible. We really appreciate your business and your review!

Edited March 17, 2023

Firstly, the customer service and responsiveness of the BSS team is outstanding. Emma was very helpful in answering all my questions and committed to helping me achieve the outcome I desired. I needed a little help implementing some code and styling and each request was met willingly and quickly. Special mention to Nguyen Ngoc Hai who assisted with the coding requests.
There was initially a coding clash with my back-in-stock buttons on the product pages, but this was attended to immediately and fixed - a pleasant experience compared to other app developers.
I required some assistance formatting my main portal information page and that was provided willingly and promptly. Much appreciated!
I noticed some site speed reduction which is inevitable for a logged in wholesale customer due to the extra price calculations for tax considerations, but BSS were quick to eliminate for guest customers, so my retail store was unaffected.
One overarching theme was the prompt communication and willingness to help, fix and explain anything I needed.
I now have a fully operational wholesale portal and a team to assist me with any future questions or issues. They have a development team too where more specific customisations can be achieved for a fee, which I intend to explore. The portal integrates well with the B2B wholesale app. and I look forward to exploring the many other features of the portal in future.

Axessorize
Australia
29 days using the app
BSS Commerce replied March 9, 2023

Thank you so much for your 5 star rating! We are so glad to hear that you had an outstanding experience with the BSS team and were especially impressed by the customer service and responsiveness. We will always be here to answer any of your concerns and help you achieve the outcomes you desire. We are also pleased that Nguyen Ngoc Hai was able to assist with the coding requests and that the portal integrated well with the B2B wholesale app. We appreciate your kind words and thank you for being a valued customer. |

April 21, 2023

Customer service is excellent and reply really quick. We have got in to problems and they fixed really quick and was very nice.

Topfoo
United States
27 days using the app
BSS Commerce replied April 25, 2023

Thank you so much for your 5-star rating! We are delighted to know that you found our customer service to be excellent and that they responded to your queries and problems quickly and pleasantly. We appreciate your support and kind words!

February 15, 2023

This B2B App works well on all ends and has many features that are pretty useful for a B2B Shop. We are using the custom pricing as well as the VAT exempt, tax display and everything is working fluently with the Shopify checkout. The registration process is great too, we can approve a customer, before he can buy at a discounted price with the B2B/Wholesale Solution app. And with the B2B Portal, we can create a whole new portal for the customer's neww experience. The Support agent June Nguyen and Developer Team, are simply great, too! June and her tech team - Phu Dao Van, Anh Trinh Viet and Anh Duc Tran were exceptional in customizing the App to our needs. They answered really quick and could manage all our input. Dev... did a great job in every aspect and could solve every customization that we needed (he worked overtime to help us! On the whole, this Wholesale Solution is an absolute recommendation, if you want to customize your B2B shop to your needs. The price is absolutely fair for the great features they offer!
Used another B2B app before but changed to BSS, im werry pleased with them!

Fast Car
Sweden
22 days using the app
BSS Commerce replied February 15, 2023

Thank you for your awesome 5-star rating! We are extremely delighted that you have had a great experience using our B2B apps. We also thank you for highly appreciating the hard work of our Support agent June Nguyen and Developer Team - Phu Dao Van, Anh Trinh Viet, and Anh Duc Tran. We truly appreciate your kind words. Thank you once again!