Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing B2B transactions and business efficiency with features like a unique customer portal, custom terms setup, and PO # purchasing at checkout. They appreciate its affordability, smooth performance, and easy Shopify integration. The support team is commended for their quick responses and problem-solving skills. The app is favored for streamlining invoicing and payment processes, offering net terms payment options, and improving store performance and customer experience.

Edited March 7, 2023

OMG Emma and the team were awesome in helping me setup the 3 apps that worked together to bring the settings that i needed to the webpage. Not only did Emma help with the app settings but also helped with shopify settings in regards to how they interacted with the app. I recommend these apps to anyone who needs custom B2B solutions so that their customers interactions can work in a specific way. The customer service is so amazing they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps.
The features on this app are awesome, they seem to fit in well with the features in the other apps and all work together to complete their purpose, I needed custom features for my new website and the team really worked hard to make the apps fit into my requirements, changing around shopify presets and code for me as well, etc. I was greatly helped by Emma and the technician (Nguyen Tien Hau) who communicated in an excellent manner, they understood what I needed and with minimal explanantion they fixed my issues. I tried to download other B2B apps prior to finding these and they had useless features that made using them very hard, I highly rate these B2B apps.

Retro Plants
Australia
3 months using the app
BSS Commerce replied March 9, 2023

Thank you so much for the 5-star rating! We are so happy to hear that you found our customer service that amazing, and that you're pleased with the features, flexibility, and compatibility of our B2B apps. We really appreciate your recommendation to others who may have similar needs. We'll be sure to let Emma and Nguyen Tien Hau know that their hard work was noticed!

Edited March 7, 2022

I've been in touch with Emma for the last week and she's been very responsive and very helpful with my problems. B2B portal and B2B solution are very well made apps that have helped me with all my needs. Thank you Emma, Leorio and Ly Tuan Linh We are transitioning to wholesale and account member discounts only and since there's so many elements to this app, customer support is essential. Emma has been the greatest support through this transition even helping me make changes, as well as educating me on how to navigate the app. The best thing about it all is that Emma is extremely prompt with her replies through chat and as a business owner this is very important if you're going to be paying for an app.

Sukio Studio
Australia
3 months using the app
BSS Commerce replied March 8, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited April 1, 2022

The App is unfortunately not the right for us, but really great was the support from Annie and the tech guy Duong Hoa.

BOLTENSTERN
Austria
3 months using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 19, 2022

We have been using the Apps from BSS for several months now. We have installed them on two sites, using a combination of the B2B Portal and B2B/wholesale app. Combining them together has given us a powerful way to manage our wholesale business alongside and integrated into our B2C business. It has taken a bit of tweaking and adjusting to seamlessly integrate, but it has been worth the effort. We are really happy with the results we now have (and our customers are too!). Jonas has been our main contact and support, and he has been fantastic. Behind the scenes the tech team Pham Le Minh Tri, Nguyen Minh Dang, Cuong NVM, Leorio, Vu Phi Hung, Nguyen Duc Manh have worked really hard to help us have a successful implementation. Totally recommend.

Oskar's Wooden Ark
Australia
3 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 19, 2023

We are using several BSS commerce solution for our wholesale B2B business and are extremely happy with the customer support we received from Joy Nguyen, Nguyen Tien Hau, and Le Trung Dong. From minor HTML bugs to custom feature integration, the customer support was very responsive, kind, and able to resolve issues very quickly at all times. We will certainly continue using the solution and can only recommend it! It is generally very intuitive to use and the customer support for requests that go beyond intuitiveness is outstanding!

Enpal.pro
Germany
2 months using the app
BSS Commerce replied March 24, 2023

Thank you so much for your 5-star rating! We really appreciate the kind words about our customer support team and are so glad to hear that you are satisfied with our solution. It's great to know that you will continue using it and can only recommend it as it is a very intuitive system. We are thrilled that our customer support was helpful and able to respond quickly to any issues you had. Thank you again for your review, it means a lot to us.

April 3, 2023

Amazing customer service by Joy. She helped me while I had to solve some stuff pretty quick to close an order with a customer.
I really recommend the app. It works great!

Jacarandá
Canada
2 months using the app
BSS Commerce replied April 3, 2023

Thank you so much for your wonderful 5-star rating! We really appreciate your kind words about our agent's amazing customer service - we are so glad she was able to help you out when you had to solve something quickly. Thank you for recommending our app - we're glad it worked great for you!

January 17, 2023

B2B Customer Portal and B2B Wholesale Solutions are two amazing apps to consider if you want to set up special discounts and offer payment terms to wholesale clients for your Shopify store. It is a useful extension that is a lot less costly than the official Shopify Pro app for those who want to build and grow their small business at a more affordable rate. While I came into some minor bugs and some confusion while using the app, the customer support exec, Jolie Nguyen, and developer, Mai Van Quy, were quick to assist me with all issues. Mai Van Quy would work on the back-end fixing all the technical issues while Jolie Nguyen would work directly with me and on the front-end to update me with all the processes. Overall it is a great experience - I would recommend these 2 apps to anyone who is looking for an extension that would help with growing their business.

Work Depot
Canada
2 months using the app
BSS Commerce replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 8, 2021

Jonas & T.Linh we’re amazing! They answered all of my questions and also fixed my problem quickly!! I recommended this app to all of my business partners

LoujeanïeFitness
United States
2 months using the app
BSS Commerce replied December 8, 2021

From Jonas and The Team.

We are happy that you enjoy the app and our service.

Wish your business all good and feel free to reach us at sales@bsscommerce.com at any time.

November 15, 2021

App tuyệt vời tôi đã dùng.chất lượng và thực tế.sẽ trải nghiệm thêm......v.....v...... . .. .. . . ..... .... ... ... ...... ...

kimsletter
Vietnam
2 months using the app
BSS Commerce replied November 18, 2021

BSS Commerce rất vui vì bạn hài lòng với app. Hi vọng bạn sẽ tiếp tục ủng hộ các tính năng tuyệt vời mà chúng tôi sắp sửa cung cấp <3

Edited May 5, 2022

Thank you so much for your quick help. technical guy Nguyen Minh Dang and Jonas help me a lot understand the priority and gave me awesome service.

B2B Holistique
India
2 months using the app
BSS Commerce replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!