Sami B2B Lock,Password Protect

Sami B2B Lock,Password Protect

Reviews (363)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to control access to store content, crucial for B2B operations requiring privacy and exclusivity. They appreciate its easy setup, customizable options like password protection, and the ability to hide prices or "Add to Cart" buttons for specific customers. The app is recognized for its reliable performance and smooth Shopify integration. Exceptional customer support, particularly from individuals like Haley, is frequently praised for responsiveness and effective personalized solutions.

February 2, 2024

Very helpful customer service staff! Amazing at fixing any issues! Recommend for Haley! She's a wonderful!

The APP is good and easy to use also.

Healtheries Hong Kong
Hong Kong SAR
About 7 hours using the app
February 22, 2024

I recently attempted to use Sami B2B Lock,Password Protect, a Shopify app that promised to enhance my store's functionality. However, my experience with this app was nothing short of a nightmare.

From the very outset, I encountered a glaring issue that rendered the app practically unusable. Upon trying to proceed past the initial setup, I repeatedly encountered a glitch with the captcha feature. No matter how many times I attempted to solve it, even after clearing my cookies and diligently following troubleshooting steps, the captcha remained broken. This frustrating obstacle prevented me from progressing any further within the app.

Hoping to resolve this issue, I reached out to the app's customer support team for assistance. To my dismay, while they acknowledged receiving my messages, they never bothered to provide any meaningful support or solutions. It felt like I was communicating with a brick wall – my concerns were simply being read and promptly ignored.

This combination of a malfunctioning feature and abysmal customer support made for the worst app experience I've ever encountered on Shopify. Not only did Sami B2B Lock,Password Protect fail to deliver on its promises, but it also wasted my time and left me utterly frustrated. I strongly advise against using this app until its developers address these critical issues and improve their customer support practices.

In conclusion, my experience with Sami B2B Lock,Password Protect was nothing short of a disaster. Save yourself the headache and steer clear of this app until it undergoes significant improvements.

brows by bossy
United States
32 minutes using the app
July 1, 2024

I have been using the app for a few weeks now and I have to say that it has met all my expectations.

I have had a couple of minor issues in setting up the app, but the support team has been quick to respond and take care of everything.

I am very satisfied with the app and it does exactly what I need it to do. I highly recommend it.

Congratulations on a most excellent app and a wonderful support team.

Hi-2 Cosmetics - Quality Skin Care since 1974
Cyprus
About 1 month using the app
February 15, 2024

fast response! will update further once with more usage!

Boy At Heart
Singapore
About 3 hours using the app
May 15, 2024

Llevo utilizando la aplicacion mas de 6 meses y funciona a la perfeccion

H SPORT WEAR
Spain
About 1 month using the app
January 28, 2024

Very helpful and responsive support team! Super easy to use as well! Give them a try!

ComicCapsule
United States
About 1 hour using the app
March 18, 2024

extremely helpful throughout the whole process. Super thankful!

MedusaShopLA
United States
About 3 hours using the app
March 21, 2024

Great app and lovely service. Amazing that all of this is provided for free.
Congrats to the team!

Green ICE
Belgium
About 1 hour using the app
April 16, 2024

Great useful app, fast and helpful customer service.

Pacific Solution
United States
16 minutes using the app
March 14, 2024

Une application en Or ! En plus d'être gratuite, elle est traduite ! Vraiment agréable de travailler avec une application autant développer que celle ci. c'est la meilleur App. Haley du service client repond rapidement et a su m'aider en quelques seconde. Elle est parfaite ! Merci

PINK NOISETTE®
France
1 day using the app