Reviews (931)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its notification system that alerts customers about back-in-stock items, effectively boosting conversion rates. It also supports pre-order functionality, enhancing sales for upcoming products. The app is praised for its user-friendly interface and seamless Shopify integration, making it easy to set up and manage. Additionally, it offers excellent customer support, customization options, and valuable insights for inventory management. Merchants appreciate its cost-effectiveness, including a free trial and various plan options, making it accessible for different business sizes.
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It is an easy to navigate and set up app. The customer service is amazing, the genuinely make things happen. Great app, great support, now I'm focusing on my marketing to increase those numbers on the report.
This pre-order app works seamlessly and offers excellent customization options. The customer service is outstanding—helpful, attentive, and quick to respond. They're always willing to jump in and find solutions tailored to your needs. I was especially impressed when one of the app's founders personally worked on expanding one of their features due to my business need. Best preorder app I've found!
P at customer service was quick to respond and super helpful. He had my preorder button working in no time! New to the app, but so far I highly recommend!
Thank you so much for the kind words in your review. I'm so glad my teammate was able to help you get setup with Preorders in no time :)
Please feel free to reach out to us for anything, we're here to help!
-Anaam / Merchant Success Lead
Love the customization within this app and appreciate the timely customer service. I reached out to get assistance with the button placement and Vishu from chat support was able to match exactly what I was looking for. He was able to get it done in under 5 minutes.
Their customer service team is brilliant and very fast working. Shashi fixed my problem in 10 minutes and it looks great. I'm incredibly happy with the result, time it took, and customer service.
Thank you for your wonderful feedback! We’re thrilled to hear that Shashi was able to resolve your issue quickly and that you’re happy with the results. Our team is dedicated to providing top-notch support, and it’s great to know we hit the mark for you.
If you need anything else, feel free to reach out anytime! :)
- Sneha / Merchant Success
We are very impressed with this app so far. Very intuitive in selecting products, inputting future stock totals to sell against and estimated ship by dates, which create a nice interface for the customer to see when selecting products. We've had a few issues with set up, some user error, some due to our separate add-on app. The team is super responsive 24/7 to help with any issues, which has been amazing! There dev team has been able to create a work around to work with our add-on app, etc. It's not yet 100% for us, but they are constantly making improvements and soliciting feedback.
Thank you so much for taking the time to write such a detailed review. We're happy to have helped you with the custom set up.
Please keep the feedback coming, we're always looking to improve and hope to make it 100% for you eventually.
-Anaam / Merchant Success Lead
I’ve been using this app for back-in-stock notifications and pre-orders. It’s a fantastic app – seamless and very easy to use. Also, their customer service is excellent. Highly recommend!
Thank you for your amazing feedback! We're thrilled to hear you're taking advantage of both our back-in-stock notifications and pre-order features. It’s fantastic to know our app is making a positive impact for you. We wish you the best.
If you ever need any assistance, we’re just a message away! :)
- Sneha / Merchant Success
Excellent app and even better customer service, Anaam! Just love the Notify me button which is seeing a LOT of use, and I really didn't think anyone would Pre-order any products but I was dead wrong! So far very happy with this app.
The app is very useful. Thanks to Sneha, helping me setup the product page. Highly recommended!
Thank you for the kind words! I’m so glad I could help you set up the Notify me button on your product page. It’s wonderful to hear that you find the app useful! :)
If you need anything else or have any questions, feel free to reach out anytime.
- Sneha / Merchant Success
Best support ever! Nagaraj at Stoq went above and beyond, spending hours to resolve a minor issue and helping me achieve the perfect layout I had in mind. I highly recommend this app, not only for its functionality but for the exceptional support that comes with it.