Talon Backups , 66 reviews
Highly recommend Automatic Backups by Talon - well priced back up app that earned it's keep yesterday when I accidentally deleted several high traffic blog posts. Customer service was excellent too, as I'd deleted the blog they were under, so Michael put a patch in place for me to very quickly to restore the posts. Great value and great customer service.
Super easy to install, and provides seamless automated backups without the need for any intervention. Great app.
I'm glad to hear you're happy with it and I appreciate you taking the time to write a review. Thank you.
Works seamlessly, UI is very simple and is the cheapest backup solution out here. Props to this app.
We're targeting exactly that - reasonably priced and simple to use.
I appreciate you recognizing that. Thanks :)
Very bad help and support. They never reply your queries. I have never experienced such a thing before. All Apps support answer except this one
We received and responded to your emails sent on the 13th and the 14th.
In fact, I responded personally to both of them on the day we received them.
It sounds like you did not receive my responses. It's likely that they were spam filtered by your email provider.
The responses are from "michael-support@taloncommerce.com".
So far the App installation and automatic backups have been easy and seamless. It does provide great peace of mind.
This was an easy install and easy to use. I am using it as a safety net when doing large modifications to the site structure. Restoring products and variations can be really time consuming if you have to reload with a CSV. Also, I really like the pricing structure as its based on what you have in the store - not the number of sales. I never feel a product that provides the same function should make more money if you do. Flat rate pricing is always an honest way to tie work and compensation together.
I appreciate you taking the time to make such a detailed review.
We try to be fair with our pricing and I'm happy you recognized that.
Doesn't seem to backup orders. You'd think orders would be the most important thing on a shopping site.
That's correct. There are three reason for this:
1. No backup app on Shopify has the ability to restore orders after backing up.
It's simply not possible within Shopify. Other backup systems back up this information but indeed have no reasonable way to restore it. We'd rather not give you the false belief that you can by advertising order backups.
2. Orders can be very private and profitable information about your business. We differentiate ourselves by not requesting to even see orders.
3. Shopify does not allow deletion of orders by anyone - only archiving. The only thing an order backup would protect against is if Shopify themselves had lost the data and lost their backup. This has never happened to my knowledge. All backups needing restoration is due to an app or shop user modifying the data - not Shopify. Indeed, if Shopify is losing this data, no backup app will help you.
In other words, no one in the history of Shopify has needed order backups.
I hope that is helpful in understanding. Basically, it comes down to wanting to be honest about the service we provide.
We're quite clear about the types of things we back up. We never advertise orders since simply no one is able to restore them.
It is simple and seamless and gives us confidence that all of the components of the shop can be recovered if there is any problem
I like it. Simple and to the point without a lot of fluff. Backs me up daily and does a nice job of compartmentalizing [Yay! I finally get to use that word in a sentence!] certain sections of the site.
PigDiscount.com is the third store I build on Shopify. Since my first store, I have been using this plugin and it has never caused me any problems. I already trust it, it makes me feel safe.