Talon Backups

Talon Backups

Reviews (40)

Overall rating
4.3
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
September 5, 2023

Works perfectly. When we had an issue, the customer support was incredible. Worked over the weekend to fix the issue ASAP

Burlap & Barrel
United States
Over 1 year using the app
August 24, 2018

Does exactly what it is supposed to, gives us some peace of mind.

Tish Snookys Manic Panic
United States
20 days using the app
September 4, 2017

Great service great app!!
So easy and simple to use
Thank you!!

Garboandkelly
Australia
11 days using the app
February 13, 2018

We have two backup apps installed for maximum protection, this one and one other. Both apps are excellent. Talon does a great job with individual blog recovery (we have tested this as we prep our blogs) and individual product recovery, which we have used multiple times to experiment with different product descriptions and changes. We use another excellent app from this developer as well, the recently viewed app is also great.

Clocksavant
United States
3 months using the app
April 29, 2018

Love this app! I'm busy and forgetful so AB's is a lifesaver!

Smokehouse Jerky Co
United States
3 months using the app
June 28, 2018

Looks like a great app for an added level of safety against goofs.

Lundmark Mm
United States
3 minutes using the app
March 19, 2019

This app work seamlessly with Shopify. My backups are automatically done and it's one less thing I have to worry about.

Sweet Abode Artisan Soap
United States
8 months using the app
Edited September 1, 2019

It works. It's priced right. Hopefully I never need it to do a restore but for peace of mind it's great to have this in place. I know how easy it is to goof things up when you add some other app and try it out then remove it and it leaves things a mess in your store. Been there. Done that. Got Talon for backups!

artisticthreadworksstore
United States
4 days using the app
August 19, 2020

works, does what it says. handy to monitor changes. I like that it keeps the blogs and theme data changes for at least a month. Also can monitor any changes well.

oliso
United States
About 2 months using the app
October 30, 2020

Doesn't seem to backup orders. You'd think orders would be the most important thing on a shopping site.

LickiMat Australia
Australia
19 days using the app
Talon Commerce replied October 30, 2020

Update: I'm changing my reply to reflect that the app can now indeed back up orders optionally, but could not at the time of the review.

For a long time, the app did not back up customer or order records for three reasons:

1. This type of data is very sensitive, and many shops do not want apps to have access to it. The app still does not request access to these records unless you explicitly turn it on (still).

2. Order records in Shopify cannot be fully restored by any app because details such as payment information are hidden from all apps. The complete record simply is not available.

Customer records, likewise, cannot full restore customer login passwords for the same reason - no app can restore these as no app has access to them.

3. Completed order records are not deletable, only archivable. This means that the only reason you would need such a feature is if Shopify themselves lost the record, which, to my knowledge, hasn't happened.

These reasons remain true. Still, having a backup of the data that apps can access is comforting to many businesses, and the feature was often requested. Therefore, I implemented it as an optional feature.