Talon Backups
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Edit. July 26. Saved my life again after Sidekick made changes to my product pages with unintended consequences. Reverting to a backup theme no use in that situation but Talon was there for me:-)
I have always been nervous about the fact that Shopify does not do a backup of the store, or at least not one that can be accessed by the owner in the event of anything going wrong. Some of the apps that do this are quite costly for a small store, also with some of them you have no idea whether they have worked until you find you have to do a restore. What I like about this app is that you can see any part of your store, be it blog posts or products or whatever and restore at the click of a button. So, it's not just a handy app to have should disaster strike but also allows you to reinstall a previous version of sections if you have been editing them etc.
Any app is only as good as its support and I'm happy to say the support here is excellent. Michael was delving into a problem for me as soon as I notified him of it and in the end discovered that it was a fault with Shopify and not the website.
I highly recommend this app for anyone who wants peace of mind.
Thanks for taking the time to report the success using the app for a second time. I'm super glad to have your shop using the app.
It can be difficult to know exactly what other apps actually do to your shop - where they modify things. One of my goals with the app is to make that apparent through increased visibility here.
Not many people write these reviews and even fewer provide real use case details. I could also be better at communicating these things. You really help me here. Anyway, I sincerely appreciate it. Thanks!
Works perfectly. When we had an issue, the customer support was incredible. Worked over the weekend to fix the issue ASAP
Exceptional experience Quick support, clear communication, and user-friendly app. Highly satisfied!
Thanks so much for taking the time to write!
It makes my day when I receive a review like this.
Great App, super easy to use, you never really need a backup.....UNTIL you NEED IT. Will keep this as long as I am with Shopify :)
Doesn't seem to backup orders. You'd think orders would be the most important thing on a shopping site.
Update: I'm changing my reply to reflect that the app can now indeed back up orders optionally, but could not at the time of the review.
For a long time, the app did not back up customer or order records for three reasons:
1. This type of data is very sensitive, and many shops do not want apps to have access to it. The app still does not request access to these records unless you explicitly turn it on (still).
2. Order records in Shopify cannot be fully restored by any app because details such as payment information are hidden from all apps. The complete record simply is not available.
Customer records, likewise, cannot full restore customer login passwords for the same reason - no app can restore these as no app has access to them.
3. Completed order records are not deletable, only archivable. This means that the only reason you would need such a feature is if Shopify themselves lost the record, which, to my knowledge, hasn't happened.
These reasons remain true. Still, having a backup of the data that apps can access is comforting to many businesses, and the feature was often requested. Therefore, I implemented it as an optional feature.
We have two backup apps installed for maximum protection, this one and one other. Both apps are excellent. Talon does a great job with individual blog recovery (we have tested this as we prep our blogs) and individual product recovery, which we have used multiple times to experiment with different product descriptions and changes. We use another excellent app from this developer as well, the recently viewed app is also great.
I can't express how perfect this App is for Backups. The UI is great, its super simple to use and setup, gives a comparison of previous backups and current backups in a GitHub like compare, and its very affordable. As our store grows and more users are making changes, the peace of mind having backups in the event of mistakes is a must have. Get this insurance... great job with this!
Highly recommend Automatic Backups by Talon - well priced back up app that earned it's keep yesterday when I accidentally deleted several high traffic blog posts. Customer service was excellent too, as I'd deleted the blog they were under, so Michael put a patch in place for me to very quickly to restore the posts. Great value and great customer service.
It works. It's priced right. Hopefully I never need it to do a restore but for peace of mind it's great to have this in place. I know how easy it is to goof things up when you add some other app and try it out then remove it and it leaves things a mess in your store. Been there. Done that. Got Talon for backups!
works, does what it says. handy to monitor changes. I like that it keeps the blogs and theme data changes for at least a month. Also can monitor any changes well.
