Reviews (127)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this backup app for its robust data security and easy-to-use interface, emphasizing its automatic daily backups and full site cloning capabilities. They appreciate the app's smooth operation in the background and the efficient data restoration that maintains online store stability. The customer support team is also frequently commended for their proactive and helpful service, enhancing user satisfaction and trust.

February 2, 2024

Overall a great experience with these guys!
Great module that`s easy to work with, couldn`t be happier ;)

Maxxteknik
Sweden
4 days using the app
BackupMaster.io replied February 4, 2024

Thank you for the wonderful review! We're so glad you're happy with our backup app. Your support means the world to us. If there's anything else you need, we're here for you!

June 20, 2023

Was shocked that Shopify had no way to roll back to previous versions. Thankful for this app. Straightforward design and easy to use. The Google drive integration is a nice touch.

lovedollsenpai
United States
3 days using the app
BackupMaster.io replied June 22, 2023

Thank you so much for your fantastic review! We truly appreciate you taking the time to share your experience with our app. We are happy to hear that you found the app's design user-friendly. The entire team is grateful for your kind words. Our main goal is to provide a simple and time-saving app for our users, and your feedback is invaluable. We're also thrilled that you found the integration with Google Drive helpful. Rest assured, we will continue to enhance our app based on the needs of store owners like you. Thank you once again, and please feel free to reach out to us anytime. We're here to help!

November 7, 2023

I was previously using Rewind but Backup Master is more comprehensive, backing up more elements, has a much better user interface and excellent customer support. I think it's the best backup app out there for Shopify.

Oh Clocks
Australia
3 days using the app
BackupMaster.io replied November 9, 2023

We're delighted to hear that BackupMaster surpasses your expectations with its comprehensive features and user-friendly interface. Thank you for considering us the best Shopify backup app, and we're always here to support you!

April 20, 2023

Simply the best backup app. She saved my site, the customer support is just incredible, attentive, and the import of backups is the most efficient I have tested.

Viking Shop
France
3 days using the app
BackupMaster.io replied April 25, 2023

Thank you so much for your kind words! It was a pleasure to interact with such a thoughtful customer, and we're happy to continue enhancing our app's functionality to better safeguard your data. Our import feature is a recent addition, and we're delighted that it has proven beneficial to your business and meets its requirements. We truly appreciate you choosing to be our client and entrusting us with your valuable data.

February 10, 2023

Very easy interface and great customer support. No worries needed anymore :D Would definitely recommend this app!

House Raccoon
Belgium
1 day using the app
BackupMaster.io replied February 11, 2023

Thank you for taking the time to write such a kind review! We're super happy that you found our interface user-friendly. We put a lot of effort into making sure the app is easy to use, and it's great to hear that it's paying off. If you ever need any help, our support team is here for you, ready and willing to assist. Thank you again!

January 24, 2024

Alex was great in helping me set up this app!

Pinto Gallery
United States
1 day using the app
BackupMaster.io replied February 4, 2024

Thank you for your kind words! We're thrilled to hear Alex provided the help you needed to set up the app. Our team is always here to ensure you have the best experience possible. Don't hesitate to reach out if you need any more assistance!

October 3, 2022

Funktioniert gut und man bekommt automatisch Support. Sehr beruhigend, seine Daten gesichert zu haben.

Edda Lux
Germany
About 24 hours using the app
BackupMaster.io replied October 5, 2022

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have questions about our app!

September 30, 2022

Seems to work great so far. Fair pricing and very responsive customer service team. I am very pleased that you can backup your store everyday on a set schedule.

varner-parts
United States
About 17 hours using the app
BackupMaster.io replied September 30, 2022

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

March 12, 2023

Though I am new user, am very happy with this app. It serves my store backup issues.
Customer support is excellent too!

QualityDiam
Belgium
About 7 hours using the app
BackupMaster.io replied March 13, 2023

Thank you for taking the time to write your kind review! We truly appreciate your feedback and are happy to hear that our service met your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help!

March 29, 2023

I asked a question about the plan via chat and received a very quick reply. I received accurate replies to my questions. I installed this application and was able to use it with confidence. Thank you very much.

HANA saku STORY
Japan
About 2 hours using the app
BackupMaster.io replied March 29, 2023

Thank you very much for taking the time to leave a review and for your kind words! We are grateful that you chose our service and placed your trust in us to protect your data. Our team is dedicated to maintaining the utmost level of your data security. If you need any help or have questions, please do not hesitate to contact us!