Reviews (127)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this backup app for its robust data security and easy-to-use interface, emphasizing its automatic daily backups and full site cloning capabilities. They appreciate the app's smooth operation in the background and the efficient data restoration that maintains online store stability. The customer support team is also frequently commended for their proactive and helpful service, enhancing user satisfaction and trust.

August 9, 2024

Excellent onboarding experience

Jameo Shop
Canada
21 days using the app
BackupMaster.io replied August 12, 2024

Thanks for the kind words! We're glad you had a great onboarding experience. We're here if you need anything!

March 20, 2024

Great service so far, very helpful. Good attention to detail :-)

Plant Essentials
Australia
12 days using the app
BackupMaster.io replied March 22, 2024

We're delighted to hear about your positive experience! Your recognition of our attention to detail and helpful service means the world to us. Thank you!

March 20, 2024

Beautiful app and really great support thanks

HappyFarmer
Netherlands
3 days using the app
BackupMaster.io replied March 22, 2024

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and the support.

Edited June 21, 2024

Good app :-)

Uno Vita AS
Norway
About 1 month using the app
BackupMaster.io replied June 22, 2024

Thank you for your positive feedback! We're delighted to hear that you are enjoying our BackupMaster app for Shopify. If you have any questions or need any assistance, please don't hesitate to contact us. We're here to help!

November 9, 2017

So quick to respond. Very easy tool! Great value. So worth it to have your whole site backed up. I feel reassured with having them!

Por Online Store
United States
Over 5 years using the app
August 18, 2022

Awesome app to have, great peace of mind knowing you can bring back deleted items if you need. Awesome!!

Funky Gifts NZ
New Zealand
About 4 years using the app
BackupMaster.io replied August 19, 2022

Thank you very much for your excellent review! Please don't hesitate to contact us if you have questions about our app!

March 2, 2020

This app works fantastic behind the scenes and even better when you need to restore. Easy to use and reliable!

The Nut House
United States
About 4 years using the app
November 11, 2020

Its working good so far. I have no complains. it backup everything in my store and the starter package price not bad too.

Tech Lab Marketers
Canada
Almost 4 years using the app
Edited February 11, 2024

This app has saved my b...acon many. Thank you for making it so easy to use!

Stuttering Therapy Resources
United States
Over 3 years using the app
BackupMaster.io replied May 7, 2023

We are incredibly grateful for your review! It means a lot that you took the time to support our service and share your thoughts on it. Your feedback is extremely valuable to us, especially since we're thrilled to hear that our service has been useful to your business. We are committed to maintaining the highest standards of app performance and customer service, and we look forward to continuing to exceed your expectations in the future. Please don't hesitate to contact us if you have any questions or need help!

February 14, 2023

Awesome app with phenomenal customer service. I'm super happy with how quickly BackupMaster replies to emails/inquiries.

TMR Customs
Canada
Over 3 years using the app
BackupMaster.io replied February 17, 2023

Thank you so much for your kind words! We are proud you chose us to protect your data. Please don't hesitate to contact us if you need any assistance!