BackupMaster Backups

BackupMaster Backups

Reviews (115)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust data security and cost-effective backup solutions. They appreciate the automatic daily backups and easy data restoration, crucial for recovering from data loss incidents. Features like selective restore, Google Drive integration, and scheduled backups are particularly valued, along with the coverage of metafield data. The app is noted for its efficient background operation that doesn't affect site speed. Support, including staff members like Alex and Marina, is praised for being proactive, helpful, and personalized, enhancing merchant confidence in their backup settings.

January 12, 2024

Insurance and backups are only needed when something goes wrong. And nothing breaks or goes wrong, ever. Right?
Um... until it does.
After using Rewind for many years, I decided to give BackupMaster a try because I like the user interface and the cleanliness of the process.
And today, for the first time ever, I discovered an error (self inflicted/user error) on a collection - and BackupMaster "simply" restored the item to the restore point.
Done.
BackupMaster gets 5-stars for quality UX and it just works.
Don't NOT have a backup tool.

Mommy Makeup
United States
3 months using the app
BackupMaster.io replied January 15, 2024

We're delighted to hear BackupMaster efficiently resolved your issue and appreciate the 5-star review for our UX. Thank you for trusting us with your backups – it's always better to be safe than sorry!

March 15, 2024

Very good, I loved the app, it helps me a lot in my daily life.

Coração de Rubi
Brazil
29 days using the app
BackupMaster.io replied March 16, 2024

Thank you for your kind words! We're delighted to hear our app plays a helpful role in your daily life.

January 2, 2024

Great customer support. Happy that I did not have to use backup yet.., but you never know and I feel this App and this company you can trust.

bergfritz.ch
Switzerland
Over 1 year using the app
February 28, 2024

So easy to back your store up. Just install the app and it does all the work for you. Highly recommend to protect your store. 5/5

Blaneyzarz
United States
21 days using the app
November 5, 2023

very cool and easy app and fast chat support. you cannot do something wrong with this company and invest a few euros to protect your content and website!

Spitboards
Germany
5 months using the app
BackupMaster.io replied November 7, 2023

Thank you for such a wonderful review! We're thrilled to hear that you've found our app cool, easy to use, and our support responsive. Your peace of mind is our priority, and we're glad to be your choice for protecting your store. If there's anything else we can help you with, we're just a chat away!

November 10, 2023

This is the best backup for Shopify stores. We have extensively tested apps, and there is no comparison at any price. We used Rewind for 5 years and the features AND fast customer service for BackupMaster are superior. BackupMaster gives you access to way more store data than any other app, including metafield data. Absolutely fantastic app! A++++

Antique Jewelry Mall
United States
About 1 month using the app
March 20, 2024

Great service so far, very helpful. Good attention to detail :-)

Plant Essentials
Australia
12 days using the app
BackupMaster.io replied March 22, 2024

We're delighted to hear about your positive experience! Your recognition of our attention to detail and helpful service means the world to us. Thank you!

November 19, 2023

We had a few critical issues caused by other apps we weren't expecting, thank god for this app is all that can be said!

Tripple-R
Canada
12 months using the app
March 20, 2024

Beautiful app and really great support thanks

HappyFarmer
Netherlands
3 days using the app
BackupMaster.io replied March 22, 2024

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and the support.

December 26, 2023

Great app but even better service. Highly recommed the Backupmasters team!

My Fixoo
Singapore
About 1 year using the app