Reviews (11)

Overall rating
3.9
Counts per rating level
  • 55% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 36% of ratings are 1 stars
Edited June 21, 2024

Would be a great app if you could search emails or addresses after you input them. Our list is long and it's a pain to have to look through the whole thing to find one customer to see why they are blocked. Please add a search feature!

Thanks for adding the feature so fast!

WOLFpak
United States
Almost 3 years using the app
Outlander replied June 21, 2024

This is a great suggestion and has now been added to the app. Take a look and let us know what you think. Thank you!

May 22, 2024

Exactly what I needed: I add a customer's email or address in the black list and I get notified by email when the customer makes an order! Great!

Doctor Cip - Corpul tău îți va mulțumi!
Romania
7 minutes using the app
April 7, 2021

Definitely a clever approach to fraud detection. Great app! Our Shopify store syncs with our warehouse automatically, so even if we did notice something that seemed suspicious, the warehouse had usually already packed and shipped it. We were able to configure our 3PL to ignore orders with the bc_warning tag so they didn't automatically ship and can just remove the tag if we want to take the risk and ship it anyway.

Kickerball
United States
3 months using the app
May 26, 2021

I like that this app monitors for problem customers from multiple databases at the time the order is placed. By adding to my own blocked list, this app helps me keep track of customers I don't want to sell to (Multiple returns, too much drama, one-star review because of the post office, etc). The blocked list just reminds you. You can still process the order if you choose to. Excellent app with excellent support. Highly recommended.

My Righteous Apparel
United States
11 days using the app
March 23, 2021

Does what it says. Sneaky customer had a new email and billing address but the same ship-to address and was trying to rip us off again. This app caught it and tagged the order.

SideShaper
United States
4 days using the app
Edited March 29, 2021

Great, simple app. Installed it a few days ago and has already saved me from fraudulent customers. Recommended :)

HIDDEN CULT
Sweden
2 days using the app