Bagify ‑ Upsell & Cross sell , 7 reviews

Overall rating
3.5
Counts per rating level
  • 86% of ratings are 5 stars
    6
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
    1
Edited October 28, 2023

The IGNORE MY EMAILS I CONTACTED SHOPIFY AND THEY STILL IGNORE MY EMAILS SUCH BAD Experience NO WONDER THIS APP HAS ONLY 6 REVIEWS. THIS APP MADE ME LOSE SALES. APP IS ALWAYS DOWN AND GLITCHY SOMETHING IS ALWAYS GLITCHING. I REACHED OUT TO SUPPORT ABOUT A SALE I GOT THAT TOTATLED TO $0 AND THEY STOPPED RESPONDING TO ME. I TRIED BEING POSITIVE BUT NO WAY THIS APP IS STRAIGHT UP ONE WORD "GARBAGE"

Smartmacroscale
Canada
3 months using the app
Bagify.io replied January 12, 2024

We’re genuinely sorry to hear about your recent experience and understand your frustration. Our team is committed to providing quality support, and we have strived to resolve your inquiries promptly, even extending support over weekends to accommodate your needs.

However, we also believe in maintaining a respectful and constructive environment for both our customers and staff. Despite our efforts to assist, it appears your interactions have not met this standard due to repeated instances of abusive behavior. In collaboration with Shopify Support, we made the difficult decision to recommend seeking an alternative application that better fits your needs.

We are open to welcoming you back in the future, but it's important to note that any form of abusive behavior cannot be tolerated. We value respectful and constructive communication, which ensures the best possible service for all our customers.

Please know we are here to support and assist you within these guidelines. If you have any further non-abusive inquiries or feedback, we are more than willing to listen and help.

Wishing you all the best in your future endeavors.

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