Just Want to say Thanks Alott. Really gratefull for Customer support and app is very useful for me. Shortly It just made my day. <3
Very nice customer support aswell as a fine working product, i am really satisfied. The communication with the support was quiet quick and my problems were solved in no time. All in all a really nice app!
I could not be happier with the level of service that I received from the Smartify/Secomapp team. Steve Nguyen was especially responsive and patient. We worked together on some customisation that was important for us from a branding perspective. There was a lot of to'ing and fro'ing ... and Steve remained good natured throughout. I have deployed the app in a couple of key places on my website ... and it will enable me to significantly improve the user experience for our customers. Thanks again team for your generosity and professionalism.
Really love the app and the options you have for your banners, I must say Steve at customer support could not be more helpful in help with an issue I had. Great customer service
Customer support was decent in my experience but, I've had too many issues for something this expensive. Caused my site to load slow and then had dates getting mixed up so banners that had expired (no longer supposed to display) were showing back up.
I’m so sorry for the unhappy experience you have encountered. Our technical team has fixed the issue and replied to you via email. Could you please check it and reply our email from support email? Many thanks!
Everything we need from a banner. Had a couple custom requests and got really great support from their team. Very happy. :)
Der Support hat mir sehr geholfen, funktioniert sehr gut! Zudem ist Sie im Preissegment sehr gut und sieht top aus, viele Funktionen
Same as big haat. Have a huge black friday sale and the slider is breaking our page. Emailed support multiple times, and the developer weeks ago. No response. They don't care. Unacceptable. Now after this review I'm guessing they'll be responding and giving me an excuse of some sort. Lame!
We are using this app and facing some issue regarding slider, images not loading on page .i have send 4 time email last 5 days but till not did not get any response. Bad service.
we are very sorry to hear that you have trouble with contacting our support team. As our team checked, your emails have been marked as spams by G-Mail, which made them unable to be shown in our ticket system. Our agent has got in touch with you and we will try to fix your issue right away. Please rest assured as customers are always our highest priority.
I am amazed by the high level of the app ant the customer service. I had some special request and they did it for me totally free. SUPER!!!!