Reviews (164)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its simplicity, customizability, and cost-effectiveness. It's praised for showcasing products and images effectively, with features like scheduled banners and bulk image uploads. The app is known for its performance and user-friendly interface, with a comprehensive free version. The customer support team is recognized for their prompt and helpful service. Merchants report that the app enhances user experience and positively impacts their businesses.
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No customer service follow up, ive sent them 4 emails and yet no reply. Even though they keep sending me advertisement for other stuff and asking for a positive review. the only reply i get to my mails is the following
"Your request (48791) has been received and is being reviewed by our support staff. One of our friendly staff will get back to you within 24 working hours. (If your ticket arrives us in our working time, we will respond within a few hours).
To add additional comments, reply to this email."
But its been 3 days now and still nothing. The App might be good but the customer service is very bad
Hi Admin,
Sorry for your unhappy experience with us.
I've checked and found you might have missed our email somehow.
We have been off this weekend and replied right to you yesterday: http://prntscr.com/oiq1kw
Could you please search your inbox for mail coming from support@secomapp.com ?
If there is more than 5 starts I would have given them to the team of this wonderful app store, thank you so much !
Thought they would provide images
Not very user friendly, not able to use it , it wont allow me move on to next step when attempting popups....not recommended