Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, customizability, and cost-effectiveness. It's praised for showcasing products and images effectively, with features like scheduled banners and bulk image uploads. The app is known for its performance and user-friendly interface, with a comprehensive free version. The customer support team is recognized for their prompt and helpful service. Merchants report that the app enhances user experience and positively impacts their businesses.

November 9, 2022

Very nice customer support aswell as a fine working product, i am really satisfied. The communication with the support was quiet quick and my problems were solved in no time. All in all a really nice app!

soul-book
Germany
About 21 hours using the app
April 11, 2023

Its a great app and plugin with really cool banner and slider options. Though it is easy and intuitive but if you get stuck - there is really prompt and helpful support team available. I was stuck in a situation and got great help / support from Steve. Thank you Steve and the entire team for great product and service

Scrummy
India
About 14 hours using the app
April 18, 2020

Very please with this app it did exactly what I needed it to, didn't take long to get it looking exactly right for the store

G Hatch Clothing
United Kingdom
About 14 hours using the app
September 23, 2017

The price is far too high for any real ROI. After running an analysis we found fewer sales using your app and customers didn't like it (some noting it was distracting).

As a business, we cannot use a product that costs more than it generates and at almost $15 a month, this app doesn't deliver.

Familiar Territory Store
United States
14 days using the app
October 3, 2017

The is the best banner slider app available.

Thedragonboxtv
United States
11 days using the app
July 10, 2016

Great tool for displaying featured products

Test Store V 01
United States
About 8 hours using the app
December 22, 2016

Plutôt sympa cette app, original pour l'instant je l’essaie RAS en plus pour l'instant

Cosmenaturbiovrai
France
2 days using the app
November 15, 2017

easy to use and work with. love it!

2017 Holiday Gifts
United States
About 1 hour using the app
December 29, 2022

Just Want to say Thanks Alott. Really gratefull for Customer support and app is very useful for me. Shortly It just made my day. <3

Vaster Moto
Portugal
About 1 hour using the app
July 22, 2019

No customer service follow up, ive sent them 4 emails and yet no reply. Even though they keep sending me advertisement for other stuff and asking for a positive review. the only reply i get to my mails is the following

"Your request (48791) has been received and is being reviewed by our support staff. One of our friendly staff will get back to you within 24 working hours. (If your ticket arrives us in our working time, we will respond within a few hours).
To add additional comments, reply to this email."

But its been 3 days now and still nothing. The App might be good but the customer service is very bad

Combat Corner Norge
Norway
1 day using the app
Smartify Apps replied August 14, 2019

Hi Admin,
Sorry for your unhappy experience with us.
I've checked and found you might have missed our email somehow.
We have been off this weekend and replied right to you yesterday: http://prntscr.com/oiq1kw
Could you please search your inbox for mail coming from support@secomapp.com ?