Reviews (28)

Overall rating
2.9
Counts per rating level
  • 57% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 32% of ratings are 1 stars
April 4, 2023

App used to function well but lately the app has been assigning the same barcode to different products resulting in duplicate items with the same UPC.

Support is horrible and still have not received a valid explanation or fix.

Veiled
United States
Over 3 years using the app
Now In Store Inc. replied April 5, 2023

Hi,

A week ago, we sent you an email explaining this unfortunate situation; in the same way, a version of the app was launched with the solution to this situation last week. We constantly work so that our users do not have bad experiences with our application since your satisfaction is our primary objective.

We would love to have a call with you to solve this once and for all.

Best,
Kwaku

July 13, 2022

Adriana is amazing. Whenever I hop on for help she responds and helps out right away! This app has been amazing!

saltycali-wholesale
United States
About 2 years using the app
March 9, 2022

I am very grateful to be working with Kodbar. They have bent over backwards to accomodate my customization needs for my retail store. Literally, no other bardcoding app was able to facilitate what I needed to have done. The Kodbar team has incredible communication, and has been on top of everything I have asked them to do for me. I am so pleased to be working with them. HIGHLY RECOMMMEND!

Revital Exotic Jewelry & Apparel
United States
Almost 2 years using the app
Edited August 12, 2021

After a few issues with the app, I got very good help from Adriana. Everything is working perfectly now and this app saves me so much time in my process! Thank you again Adriana!

Baby Dutch
Netherlands
Almost 2 years using the app
Now In Store Inc. replied August 11, 2021

Hi,

I'm sorry to hear that you are having problems with our app. We are located on the east coast of Canada and we received your message at 2am which is the reason why we weren't able to reply immediately. One of my associates will take care of your issue ASAP.

Best,
Kwaku

October 19, 2022

I'm new to the app, but the customer service is exceptional and it seems to do all I need at the moment.

ToyandTee.com
United States
Over 1 year using the app
November 11, 2022

Some minor glitches, but overall I am very happy with this app and the ability to print the barcodes for my products. The effectiveness of the development team is exceptional. Any problems you have, they get on it straight away. That kind of customer service is hard to come by these days.

Donna Weathers Art
United States
12 months using the app
November 17, 2020

I downloaded this app in June and spent a ton of money to barcode everything around $600 and for some reason the sight went down in September and I have not been able to barcode anything this it since.

Gunpowder and Lace Boutique Nac
United States
8 months using the app
Now In Store Inc. replied November 17, 2020

Hi,

I'm sorry to hear that you are having trouble with our website. Our site experienced some slowdowns during the month of September for a few hours but since then we upgraded our database and everything is up and running and no user reported any issues.

I just sent you a collaborator access request so that I can take a look at your issue and solve it myself. You should also know that each time you have a problem you can reach us on our live chat and even if no operator is connected we will reply to your message within the next 24 hours.

Best,
Kwaku

October 25, 2020

Just installed the app and so far it's been very easy to use. Hoping this will solve several functions and streamline our operations.

Chixxwithaxxents
United States
8 months using the app
January 10, 2022

Disappointed. Asked several times to change our payments into monthly instead of annually and it has not been changed. Very hard to get support on the board with an issue after we purchased different bar codes the app and printer just would not recognize them and would appear blank. Would not recommend. We uninstalled app as unfortunately it was not useful. Kodbar: Your Barcode Manager (Uninstalled) paid
$180.00
Standard: 2021-08-16 - 2022-08-16

Mamaku Blue
New Zealand
5 months using the app
Now In Store Inc. replied January 10, 2022

Hi,

My name is Kwaku, the developer of Kodbar. I'm sorry to hear that your problems were still unsolved even though you reach support. I would love to have a call with you so that we could solve this issue together once and for all. Feel free to book a meeting on my calendar here so that we can take care of this together: https://calendly.com/nowinstore/60min?month=2022-01

Best,
Kwaku

Edited September 22, 2020

Very user-friendly. It was easy to generate barcodes for my products and print & customize my barcodes on my labels. I also like the fact that you can easily print all barcodes from a specific order in one click.

Asigbe
Canada
5 months using the app