BayEngage Email Marketing, SMS , 56 reviews
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We contracted with BayEngage and TargetBay several months ago, replacing Klaviyo and our reviews app. We are SO pleased with the quality of the apps and even more importantly, the number of reviews that are being completed has quadrupled since we moved to them. Ron is our customer service rep and he is 100% responsive, answers my questions almost immediately, and has even worked on some custom responses to our needs. I highly recommend them!
Service is always good, a lot of functionality for far lower price than other email co's. Ron is always there to help me as my dedicated account rep, always recommends new functionalities and ideas.
So far so good. We just started using Bayengage and the help to get it up and running as been great! Having an account manager is very helpful to me and I look forward to the extension of great service for our customers as well since we switched!
Ron spent an enormous amount of time with us helping us to create and upload all necessary forms and pop ups, walking us through each stage and every problem. We could not have done it without him.
As most companies do not want to talk to their customers these days, Ron's help over the phone was a breath and fresh air and a great relief from the fear that we might do something wrong.
Thank you!
I've had an exceptional experience collaborating with the BayEngage team. Danielle's expertise in email marketing is truly unparalleled. Her dedication and proficiency have made a significant impact on my business's success.
I cannot stress enough how strongly I recommend giving BayEngage a chance. Trust me, they will exceed your expectations and leave you completely satisfied.
Initially i was having trouble with the support. But now everything is perfect. The support team is really helpful and makes everything clear. I recommend it.
The best part about using BayEngage is the incredible support that we've received from Pon, Bala, KJ and the rest of the team. I feel as though they are deeply invested in the success of our business and respond to our questions/concerns extremely quickly and with great care.
Ron helped us better understand some of the features of BayEngage and gave great tips for our account!
We recently switched from Klaviyo to BayEngage. The entire staff at BayEngage made this a seamless transition. I wish I had made the move sooner! We are still early on in our relationship working together, but so far I am very satisfied and looking forward to good things ahead.
We have recently made the switch to TargetBay, the support team has been very responsive, staying on top of any issues that arise.
A++