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It does NOT work. After 6 hours only a few pieces had discounts. And then I did a Force Rollback and NOTHING!
so far so good! I wanted to add free shipping and % off each item, and show it on the website the sale difference, with a countdown - it's working!
thank you
I used this app a few times. The first time it messed up all the prices, then the fixed up. I decided to use it again and it messed up again all my prices. I contacted them but no response and now I will need to manually change all prices! Do not install it, find a better app.
Thanks for the review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
UPDATE OF THIS APP:
Our store was being off 3 days during the Boxing days due to the issue related to this app. Their support is too slow. They said "we have been working all night to fix it up" and once you ask them for help you get your answer the 2.nd day. If they caused this issue and we have lost thousands of dollars they should take this case as the highest priority but guess what? They took a day off. When you ask them how they manage refund for what they did then they say "we talk about later". What the hell is this? Trying to avoid their responsibility? The funny part is they said "we have fixed it" and then we found out that 50% of our products had an incorrect product price. So another day our store offline. We don't even lose money but also our loyal customers as they said they will never purchase with us again!!!!!!!!!
I 100% RECOMMEND DON'T USE THIS APP AND NOT EVEN THIS COMPANY EITHER. NEVER WORKED PROPERLY.
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Beware for this app. We have been using it for a year and we hoped that it helps us with changing the price of the product in bulk. HAS NEVER RUN CORRECTLY. We gave them a chance to fix it, and every time we used it, it only messed up our theme and product pricing. We ran a campaign for sales (21% discount) and guess what happened? It ran 4 times for the same discount for the whole store, which means that if the price of the product was $ 60, then their campaign reduced the price by 4 x 21%. All our products, therefore, fell by 84%. Their application was also faulty at the moment and we didn't have a chance to stop it or at least suspend it. I had to manually set a password and freeze the store, otherwise, we could lose thousands of dollars. This happened 3 times in a few months. And reach out their support is another story. Takes weeeeeeks. I just hope they will provide some refund for what they caused. ------------------------------------------------------------------------------------------------------
See the other review from E.Leigh's. They had the same issue as us. I really want the refund for what they caused. DON'T USE IT!!!!!!!!!!!!!!!!!!!!!!!!..............
This app was helpful to markdown several items quickly and efficiently. It saves time and makes bulk discounts easier.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Terrible, the second time had to edit my own 1600 SKU manually. This App basically cost me a lot of my business. It's not working properly at all. Do not install it if you want a headache. Tried once to contact them instead of looking into the problem saying which product is it, I mean almost my whole page I said, never really help also. They should pay me for the damages done.
Please accept our sincere apologies for the inconvenience. By asking the product example we would like to track all the price operations that are made and reversed them if needed. At the same time, it speeds up the process as our team will know where to start looking. We are so sorry for confusing you.
It double and triple discounted items without our consent. We've lost over $20K because of this app.
Please accept our sincere apologies for this unpleasant situation. We highly appreciate you reinstalled the app and giving us a chance to fix it. The issue was fixed, and the same situation shouldn't be repeated.
TenGrowth team apologies for the inconvenience.
App performs well but there is not an easy way to downgrade your paid plan to the free plan. Tried for 3 consecutive days to reach the support team asking for their help with no resolution. Look for another app with better customer support.
Thank you for providing us this feedback.
We sincerely apologize for the inconvenience this has caused and we appreciate your understanding in the matter.
We always try to process requests as quickly as possible. Plan change requests are processed within a couple of business days.
Dont use this app, this app has messed up my shop completely, I have done everything to remove this app as suggested by them, yet I still have a sales widget on my product pages. Customer service non existent when I finally heard back they blame my theme. My theme was an expensive theme very well known, i trust them more than some lousy app on here! Also my theme provider said it was the apps fault that they have the coding which I assumed too with my basic knowledge!
Dear Sisi And Seb,
We apologize for any issues you have encountered with our app. It's important to note that our app operates independently and does not interact with the store theme in any way. Our primary function is to make mass changes to prices in the database according to a set schedule. The sales widget, while a secondary feature, is added without making any changes to the store theme. We understand the importance of having a seamless experience and would like to help resolve any issues you may be facing. Please reach out to our support team so we can assist you further.
Best regards,
TenGrowth Team
Simple. Effective. Storewide capabilities with options to drill down to product or collection specific. HIGHLY RECOMMEND.
TenGrowth team is grateful for your generous feedback :) You are always welcome to contact us if you need help