Reviews (15)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
July 10, 2018

Very pleased in overall! It works great as intended and constantly improves itself overtime. I also had some uninstall-reinstallation issue but J. helped fixing it (he's also very patient with the whole ordeal). Extremely satisfied with the customer service. I definitely recommend this app to everyone!

I See What I Can Do Here Yeah
United States
3 months using the app
December 15, 2023

Perfect for what we need, and the team has helped tremendously with customizing aspects and explaining things thoroughly. I am very happy with the app & support.

gosuacademy
United States
3 months using the app
Lizuna KK replied December 17, 2023

Thank you very much for taking some time to leave a review! We're always happy to adjust Beacon's Shopify fraud protection system to fit your business requirements! Your ...

July 19, 2022

Awesome app! We've had quite a bit of fraud over the years due to the type of products we sell and have used various apps but this is by far the best we've used! It gives you so much control over so many variables to accept orders or not. Even better is the customer service, they'll help you get things set up and customized for your store. Also so far it seems like they're actively working on new ...

Opticsbuddy
United States
2 months using the app
Lizuna KK replied July 19, 2022

Really appreciate the feedback, Dee! We're happy to hear that Beacon has added valuable protection to help you prevent fraud orders. Your support means that we will continue ...

May 13, 2022

We started using Beacon to help us police promo code abusers. We were seeing that people kept taking intro deals using new email addresses to continually purchase first-time starter packs. For this problem in particular it took a little time for Beacon to get enough data into their system, but it's really working well now. The most important thing I would highlight is that they are very receptive ...

NOOMA
United States
About 1 month using the app
Lizuna KK replied May 13, 2022

Thank you so much for taking the time to review our app! We're happy to know that Bacon has become an integral part of the order processing to help you detect for any ...

January 7, 2021

Useless - £1000 order was not marked as fraud, was 'successfully verified' and a chargeback is open.

House of Carats UK
United Kingdom
About 1 hour using the app
Lizuna KK replied January 7, 2021

Hello, we did a little investigation on the order and it looks like this order was received and processed before you installed Beacon for less than 1 hour!

Our system is ...