Reviews (841)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that requires no technical skills for setup and customization, aligning well with their website aesthetics. It offers features like social buttons and email capture, enhancing site functionality. The responsive support team is frequently praised for their helpfulness in issue resolution and custom adjustments. Additionally, it's affordable with a free version that satisfies many needs and a premium version that provides good value.

January 25, 2025

Great product!

VentBags
United States
Over 8 years using the app
Zotabox replied February 4, 2025

Hi Trevor,

Thank you for taking the time to leave a review for our Contact Form app.

I’m glad to know that you think the app is great —it means a lot to us! However, I noticed you gave us 3 stars, and I’d really appreciate it if you could share a bit more about your unsatisfied experience. Is there anything we can do to make Zotabox even better for you?

Your thorough feedback would help our team improve and we truly cherish your partnership with us!

All the best,
Zotabox team

October 25, 2023

How do I get in contact with you?
Zotabox has stopped working on both of our websites and I've been trying to get it back online for over a week.
There is no means to get in contact with support anymore, only an FAQ page?

Livesound
New Zealand
Over 4 years using the app
Zotabox replied October 27, 2023

Hi, we have replied to all of your emails within minutes (like this review response). We have given you screenshots of your contact forms working on your website. We recommend trying in PRIVATE browser to avoid browser cache on your browser. Please take our recommendation. Thanks

July 5, 2016

It works well. The Easy contact form is a great way to make sure that your costumers are being heard.

Goto Academy Nl
Netherlands
About 2 years using the app
June 23, 2017

Great had used it on Word Press but works fine for Shopify

Cocoyana
United States
Over 1 year using the app
October 20, 2017

Good when it works. Glitchy when setting it up though.

Test Store Change
United States
4 months using the app
November 27, 2016

Its not coming up on my website. If it don't work I will debate lt

Items In The Attic
United States
4 months using the app
Edited September 25, 2018

We used this app to help with contact form and promo popups.
Design is ok, but placements need more

Aquaponic Warrior
Australia
3 months using the app
February 22, 2018

The dashboard is way too confusing. I think I'm going to go with Contstant Contact.

After Shopper
United States
3 months using the app
March 24, 2016

I like the app and functionally, it serves its purposes. However, I was expecting to be able to customize the view a little bit more, and was not able to.

Dira Tech
United States
About 2 months using the app
February 22, 2019

So far, it has been extremely beginner friendly! I am not a coder at all but it was very easy applying it to my website so far I love it.

Muva Mel’s
United States
9 days using the app