Zotabox Contact Form Builder , 846 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
    740
  • 7% of ratings are 4 stars
    57
  • 2% of ratings are 3 stars
    15
  • 1% of ratings are 2 stars
    10
  • 3% of ratings are 1 stars
    24
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and high customization level. They commend its professional appearance, seamless Shopify integration, and additional features like a Facebook messenger support box and promo bar. It's lightweight, not affecting page load times, and both free and premium versions are valued for their features. The premium version is seen as worth the cost. Customer service is responsive and helpful, making the app easy to use even for those without coding or website building experience.

October 25, 2023

How do I get in contact with you?
Zotabox has stopped working on both of our websites and I've been trying to get it back online for over a week.
There is no means to get in contact with support anymore, only an FAQ page?

Livesound
New Zealand
Over 4 years using the app
Zotabox replied October 27, 2023

Hi, we have replied to all of your emails within minutes (like this review response). We have given you screenshots of your contact forms working on your website. We recommend trying in PRIVATE browser to avoid browser cache on your browser. Please take our recommendation. Thanks

July 5, 2016

It works well. The Easy contact form is a great way to make sure that your costumers are being heard.

Goto Academy Nl
Netherlands
About 2 years using the app
June 23, 2017

Great had used it on Word Press but works fine for Shopify

Cocoyana
United States
Over 1 year using the app
October 20, 2017

Good when it works. Glitchy when setting it up though.

Test Store Change
United States
4 months using the app
November 27, 2016

Its not coming up on my website. If it don't work I will debate lt

Items In The Attic
United States
4 months using the app
Edited September 25, 2018

We used this app to help with contact form and promo popups.
Design is ok, but placements need more

Aquaponic Warrior
Australia
3 months using the app
February 22, 2018

The dashboard is way too confusing. I think I'm going to go with Contstant Contact.

After Shopper
United States
3 months using the app
March 24, 2016

I like the app and functionally, it serves its purposes. However, I was expecting to be able to customize the view a little bit more, and was not able to.

Dira Tech
United States
About 2 months using the app
February 22, 2019

So far, it has been extremely beginner friendly! I am not a coder at all but it was very easy applying it to my website so far I love it.

Muva Mel’s
United States
9 days using the app
Edited September 18, 2018

Easy Contact Form offers a lot of options: popups, sliders, banners, promo boxes etc making it good value. The customisable email newsletter has been a good one, enabling me to add a photo behind the signup form, attracting twice as many signups as my previous one with Justuno in the same time it's been uploaded and live.
However.... I am not especially thrilled with the Contact Us section.
Because I run an event business, I need to see the customer name and date of the event as a subject line in my inbox to make it easy to see and file.
It seems Easy Contact Form can manage only the person's name as a subject title for my inbox which is not great when I'm paying extra for the Premium monthly level. So three stars from me until this is fixed.

My Event Decor
Australia
8 days using the app
1
1