Reviews (842)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this contact form builder for enhancing customer service and engagement. They appreciate its customizable forms, Facebook Live Chat, and EU cookies notifications, noting its ease of installation and seamless multi-device functionality. The app's integration with platforms like Mailchimp and its professional appearance are also highlighted. Support, including interactions with the co-founder, is praised for responsiveness and effectiveness.

January 7, 2025

Hi , This is a gamer changer for customer service issues for business.
awesome plug in and great support from the team.

Nova India
India
20 days using the app
Zotabox replied January 8, 2025

Hi Mohit,

Thank you so much for your amazing feedback! Knowing that the plugin and our support team have met your expectations means a lot to us!

We’re committed to helping businesses like yours thrive, and we’re always here to support you!

Warmest regards,
Manuel

June 30, 2016

It is very easy to use. I am not good with computer things but this was simple and the perfect solution for my store www.kerstins-nature-products.myshopify.com. And another plus - it's free. Thank you for making this app available

Kerstins Nature Products
United States
Almost 7 years using the app
Edited May 7, 2016

I am quite impressed by the contact form. It looks good, the interface looks classy, and it was very easy to set up. Definitely a marked improvement then what I had before.

It looks great on my website!

The Art Of Stitch
Singapore
Almost 6 years using the app
Edited February 11, 2024

So far, so good! I switched over from another contact form because an increasing number of folks were reaching out to me on facebook saying they were unable to find contact information on my website. I hope this switch fixes that problem. I was able to get it to work quickly, and it's appearing across all my devices, but since it has only been installed for an hour or so, I haven't received any messages yet ;-)

update years later in 2024: I've had a great experience using Zotabox, so far! The EU cookies notification feature is what drew me there initially, but have found the customizable contact form and the alert pop-ups very helpful, too. Thanks!

Justthegoods
Canada
Over 5 years using the app
September 2, 2017

I just got this tool and like it pretty good so far! I like that you can change the l colors and background easily

Twisted Mastery
United States
Almost 5 years using the app
April 11, 2017

This is the most easy to use app with the biggest return! My contact form looks fantastic and took me no more than a minute to create and implement on my website. I'd 100% recommend this to website newbies!

Ink White
United Kingdom
Almost 5 years using the app
February 11, 2018

Great app, easy to set up, esp for a total website noob

Dryad Gaming Co
United States
Over 4 years using the app
March 18, 2017

Super easy to customize. Great app, love it!

Sissim Jewelry
Australia
Over 4 years using the app
August 29, 2016

Super easy to use. Customised my contact us form without a drama. Highly recommend.

Calmare Soy Candles
Australia
About 4 years using the app
November 25, 2017

nice and easy for dumb people like myself

Menfav
Greece
Over 3 years using the app