Reviews (170)

Overall rating
4.4
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization of shipping rates and rules per product and location. It's praised for handling complex shipping requirements, including tiered rates and restrictions, and for solving shipping limitations. The app is user-friendly, easy to set up, and can manage a large number of products. It's appreciated for increasing profits by allowing individual shipping rates and for its ability to restrict shipping to specific areas. Merchants find it worth the price and commend the customer support team for their prompt and detailed responses.

April 23, 2017

Great app and function very well.

Vgas
United Kingdom
25 days using the app
October 17, 2019

Am still learning the details of what the app can do - some bits a little confusing but the support is excellent - quick,friendly and efficient. My experience so far is that the app is an excellent investment.

Burmese Cat World
Germany
25 days using the app
May 21, 2018

Thanks so much Peter!! Absolutely amazing support and the Better Shipping app has made our unbelievably complicated shipping needs possible!! Can't thank you enough for all your help!!

Brokenhead Company
Australia
24 days using the app
July 7, 2018

Great app for setting up a free shipping rate for large orders while being able to exclude certain products. Had some issues but experienced great customer support to resolve it.

Atlas Preservation
United States
18 days using the app
February 3, 2021

We dowloaded this app as we were not able to split the UK in smaller sections via Shopify. Peter was really helpful in helping set this up with me, once you get the hang of it, the app is really simple to use and there are not many steps unlike some other apps we had tried. All the customer service was really quick replies too, so I would definitely recommend them!

Oddballs
United Kingdom
13 days using the app
January 17, 2018

Best app I have found so far for shipping tier rates in different parts of the world. Easy to navigate through and use.
Excellent customer support.

Versatile Zing
United States
13 days using the app
Edited April 3, 2019

If you are in need of a shipping app that can handle multiple, complex scenarios, this is the one. And you will not find better support (Jess is phenomenal!) I give Better Shipping an A+!

CMWL
United States
12 days using the app
December 16, 2021

This is a great app. It's given us a neat workaround for a tricky little issue with our shipping rules, and it's capable of doing a whole lot more besides. Really good help and resources inside the app, and great support from the developers too. They replied very promptly to messages and guided me step-by-step through what I needed to do. Very happy and would certainly recommend if you need a shipping solution for your Shopify store.

St Columba Larder
United Kingdom
9 days using the app
July 27, 2023

Solved our shipping issue perfectly. Also very great support! They even helped us set it up on our Shopify account. Free of charge during the test period.

Bambaw
Belgium
9 days using the app
March 21, 2023

Just got the Better Shipping app last week and had incredible, prompt support from Peter in getting everything set up the way I needed

Looks to be all good so far :)

Revivify Health
Australia
6 days using the app