Reviews (168)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust customization of shipping rates and rules per product and location. It's praised for handling complex shipping requirements, including tiered rates and restrictions, and for solving shipping limitations. The app is user-friendly, easy to set up, and can manage a large number of products. It's appreciated for increasing profits by allowing individual shipping rates and for its ability to restrict shipping to specific areas. Merchants find it worth the price and commend the customer support team for their prompt and detailed responses.
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We love this app! We have a big range of shipping rules we need for our products and the app is perfect. Had an issue recently where a rule seemed to not be working as intended and Jess was super helpful and quick resolving it for us.
10/10 would recommend. Better Shipping has been such a great app choice and the team are fantastic. We needed to change our shipping process and Peter and the team were readily at hand to help us. We have over 7000 products and they have been so kind, even testing things for us. Anyone who is considering using this app I would highly urge them to consider it!
Excellent support thank you. App works great.
The app is really good. It solves a lot of headaches if you have varying shipping prices in your shop. Support is also very helpful and answers questions quickly.
Amazing App, its a perfect fit for my cupcake cupcake where we need to be able to charge by suburb.
As we have a product which gets delivered on a fragile/same-day courier service the rates vary by over $40, even with over 30 postcodes loaded this is working exactly as I need.
To top it off the support was first class, Andrew was a super star who went out of his way to help out whenever I sent a request or issue. I couldn't have asked for more and would recommend 100%
Incredible support. Very quick turnaround on all my questions and got me everything I needed to setup my delivery areas and shipping prices. Highly recommend.
Excellent app: simple to use, and very responsive support. The combination of rules and per-product flat rates meets our needs better than any other shipping app we've tried.
Other than the seamless app features this app provides, the responsiveness and efficient customer service support are the reasons why I have been using the app for the past 3-4 years.
Better Shipping is the perfect app for all your shipping needs. The flexibility of the app give you such freedom and allowing my business to expand the shipping into different countries. The app also gets updated with extra highly beneficial features so you get even more for your subscription which is already excellent value.
On a personal note, the app developer Peter helped me tremendously when I was setting up my tiered shipping. He went above and beyond and knowing that here is some behind the app who cares is another excellent bonus.
I highly recommend Better Shipping!!
Excellent customer support! I reached out with a few questions about a feature I couldn't figure out and the customer support team were very helpful and fixed my issue very quickly.