Reviews (170)

Overall rating
4.4
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization of shipping rates and rules per product and location. It's praised for handling complex shipping requirements, including tiered rates and restrictions, and for solving shipping limitations. The app is user-friendly, easy to set up, and can manage a large number of products. It's appreciated for increasing profits by allowing individual shipping rates and for its ability to restrict shipping to specific areas. Merchants find it worth the price and commend the customer support team for their prompt and detailed responses.

April 11, 2018

Great app and amazing customer service! Thanks Peter!

Moroccanpooch
Canada
6 days using the app
Edited September 5, 2017

Very helpful customer service. It was a delight to better understand the capabilities of Better Shipping.

Elaine Gleason Studio
United States
5 days using the app
November 13, 2018

Excellent customer support. They are extremely patient on our series of inquiries and walked us through step by step instruction!!

XLARGE®
United States
4 days using the app
April 18, 2020

Excellent App and support. Peter helped me to set up the shipping rates very quickly, which solved all my shipping problems. Highly recommended 10 out of 10!

Decor Express Ltd
United Kingdom
4 days using the app
April 2, 2015

Very happy with the quality of the work and the fast and efficient set up. Thanks a LOT.

Gasoline
United States
3 days using the app
Edited October 17, 2021

素晴らしいサポートを受けました。返信も早く、安心できました。私は日本人で、言葉もたどたどしかったと思いますが、それでも親切に教えてくれました。大変感謝しています。アプリはシンプルな使い心地で、日本向けの細かい送料を設定するのにも役立つ良いアプリだと思います。
ありがとうございました。 I received great support. I was relieved that the reply was quick. I'm Japanese and I think the words were traceable, but he still kindly taught me. I am very grateful. The app is simple to use, and I think it's a good app that helps you set fine shipping costs for Japan.
Thank you very much.

丸久物産オンラインショップ
Japan
3 days using the app
May 18, 2020

An incredibly useful app that gives you fine grained control over your shipping methods. Also worth noting that I'm really impressed by the support I got when I had a few questions about integrating into our large store. My ticket was answered promptly with detail information.

Goblin Gaming
United Kingdom
3 days using the app
Edited February 17, 2015

Responded fast. Thanks for helping.

QuickThreads
United States
About 3 hours using the app
April 24, 2014

It was very simple to install and we were up and running in about 30 minutes. The only bag thing is we are upset we didn't find it sooner! Fantastic App!

FatboyUSA
United States
About 2 hours using the app