Reviews (171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to configure per-product shipping rates, ideal for stores with varied inventory. It supports complex shipping rules, including location and weight restrictions, and offers tiered rates for multiple items. The checkout process is enhanced for seamlessness and simplicity. Recent updates have improved its functionality and flexibility. The support team is praised for their responsive and effective assistance.
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This app doesn't allow setting different prices for variants. It advertises that you can set shipping rates per item on Shopify, but then you really can't. Very frustrating.
We’re sorry to hear that you had a frustrating experience! Better Shipping definitely does allow you to set up per product shipping rates! We’re always happy to provide ...
App did not work, in the app it doesnt give you images of the inventory so it's hard to sort through everything and the search is very glitchy. I called Shopify to try to troubleshoot the issue and they couldn't figure it out either. I contacted support for the app and even though in their FAQ it states that you can't use both Shopify shipping settings and Better Shipping rates together, the app ...
Hi! I’m sorry that you had a bad experience with the app. We’ve since release a new version which is a lot more functional and flexible. The new version also has a very ...
Quite disappointed I needed to pay $15 to find out that the app didn't offer the level of customization that I needed. Wouldn't recommend to any others.
We’re sorry that you were disappointed with the functionality of the app. We’ve since released a new version of Better Shipping that is much more flexible and delivers a lot ...
Such garbage. Completely unintuitive. super difficult to use. For what they charge, they should at least have a quality product.
This is a feature that should just be a part of shopify, not doled out to a crummy app developer who will gouge your store for the simple ability to adjust box sizes for your items pre shipping. At least thats what i assumed it does- there is no evidence of it doing ...
Sorry to hear that you had a bad experience with Better Shipping! We’re always more than happy to provide as much support as you need to get things working. We really pride ...
We really looking forward to have this work, but even V2 is too glitchy and crashes almost every time you click a button
- Doesn't update the bulk products correctly > most items are missed from update
- Collection bulk updates on V2 is just purely terrible.. We did it on a collection which had over 200 items and only 10-15 of them got updated
- Watched every video they have and I don't ...
We’re sorry that you had a bad experience as part of our opt-in beta testing program. The optional beta test helps us to sort out any teething problems before we release the ...
Junk. No support. Flat out doesn't work. Spent days trying to get it working and got double charged. Really PO.
We’re so sorry that you had a bad experience! We really pride ourselves on our customer support and if you contact us we’re always happy to provide as much assistance as you ...
I dint like the app because it doesnt work with the shipping calculator. Everything has to be a fixed price for shipping. This is a very incomplete system.
We’re sorry that you were disappointed with the functionality of the app. The app is compatible with all cart page shipping calculators. Also, we’ve since released a new ...
i tried setting up this app over 3 days, to help with bespoke shipping rates.
It couldn't do what i needed. Shopify can't give any input on the setting up. Overtime i emailed the app developers, they took at least 18 hours to respond.
They're in Australia and only responded on their time, so i had no interaction with them whilst trying so hard to set it up.
In the end I just gave up and dismissed ...
We’re sorry that you had a frustrating experience with the app! We really take pride in our customer service and we aim to respond to all emails within 24 hours, and usually ...
Hard to use. Not recommended. Wasted 2 hours of my time.
Sorry to hear that you had trouble with the app! If you have a unique shipping set up we’re always happy to provide extra set up assistance if you would like! We’ve also ...
This is not a good app. If you cancel the membership on your free trial they will still bill you. They also do not tell you how to cancel the bill.
Sorry to hear you had a bad experience! We do not charge customers for using the app during the free trial period. We've gone through our records and they indicate that your ...