Reviews (84)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars
November 5, 2021

I have used this app for years and have been 100% satisfied with it. It ticks all boxes and does everything that I need from it. It easily customisable and user friendly and the support team are hands down the best I've ever come across!

We are Food
South Africa
Over 2 years using the app
October 20, 2019

I use the Better Shipping app for my online store and it has been a really helpful app. In particular the support is exception. I highly recommend.

Daily Blooms Australia
Australia
About 2 years using the app
May 11, 2023

Fantastic customer support and really powerful system. We use this app to manage our complex international shipping requirements and it works very well

Futurepump
United Kingdom
Over 1 year using the app
May 8, 2022

I'm not the most tech savvy I have some products that require different shipping etc and I def needed help making the system work for me. In the end I required ( and continue to require) assistance from the team and they have always been very helpful and tweak the rules that I have set up incorrectly.

No Guilt Bakes
United Kingdom
About 1 year using the app
May 1, 2015

Excellent support thank you. App works great.

ModShop
United States
About 1 year using the app
Edited August 12, 2021

Jess and Peter are extremely responsive (even with the time difference!) and very knowledgable. No matter the question I have I feel confident they will be able to help and they have made using this app very enjoyable. Evey once and a while another question will come up and they are happy to help.
This shipping app is really great - any problems that come up are due to Shopify restrictions, not the app itself. Would definitely recommend!

TierraSol Studio
United States
About 1 year using the app
April 10, 2018

Works great, awesome customer service!

Coffeecology1
Canada
11 months using the app
Edited December 13, 2018

I love this app I use it for 2 stores i have

Good customer service that helps me set-up the app in less than 24 hours.

The app also answer all my needs and do even more than that

+Worth to mention they have strong servers!! not need to scare that people will not be ordering from you!

very good app! recommended!

Pet Clever
United States
10 months using the app
Atom Yard replied March 17, 2019

Thank you so much! We’re always happy to help out with any set up questions and we’re glad we could find a solution for your shipping needs!

December 14, 2018

I had a complicated series of freight rates & shipping zones & the customer service I received form Peter at Better Shipping was second to none. Highly recommended.

Aquarium Gallery
Australia
10 months using the app
Atom Yard replied March 17, 2019

Thanks for the review! We’re glad we could work out a solution that met your shipping needs!

April 9, 2018

amazing customer service! worked with me to create my very complex shipping restrictions for different items and was very patient and diligent and making sure it worked for all scenarios. definitely recommend for companies who have shipping restrictions on certain products and special shipping rates for certain items/ locations. Thanks better shipping! Peter was the best!

Silly Farm Supplies
United States
9 months using the app