Reviews (171)

Overall rating
4.4
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to configure per-product shipping rates, ideal for stores with varied inventory. It supports complex shipping rules, including location and weight restrictions, and offers tiered rates for multiple items. The checkout process is enhanced for seamlessness and simplicity. Recent updates have improved its functionality and flexibility. The support team is praised for their responsive and effective assistance.

June 22, 2022

Peter and the team from Better Shipping have been fantastic! We have had a shipping issue we have been working on for over 6 months, trying out various shipping & postcode apps, tried numerous Shopify experts and no one could fix our issue of charging for remote/regional shipping! This was costing our business thousands of dollars and Better Shipping fixed this for us so fast! We are very grateful! They did a full brief and gave options and clear advice with no strings attached, we are very happy with the process and the outcome! Highly recommend and can verify they are honest, knowledgeable and care about customer service. Thank you

The Good Vibes Roll
Australia
11 months using the app
March 24, 2017

Great app, does exactly what I need. Excellent and very responsive support. Highly recommended. By the way, if you can't afford the most expensive Shopify plan but need this app, contact Shopify and they can add the Real Time Shipping module onto your account. (if you pay an annual subscription they throw it in for free.)

Thanks!

The Real Big Deal Com Au
Australia
10 months using the app
Edited December 13, 2018

I love this app I use it for 2 stores i have

Good customer service that helps me set-up the app in less than 24 hours.

The app also answer all my needs and do even more than that

+Worth to mention they have strong servers!! not need to scare that people will not be ordering from you!

very good app! recommended!

Pet Clever
United States
10 months using the app
Atom Yard replied March 17, 2019

Thank you so much! We’re always happy to help out with any set up questions and we’re glad we could find a solution for your shipping needs!

February 5, 2021

This app helped solve a problem we've struggled to solve for programmatically for several months. We are very excited to have found it. We also received excellent support in setting everything up. Thank you!

H2O+ | Japan Designed Clean Skincare, Clean Conscience
United States
10 months using the app
September 1, 2015

Amazing App, its a perfect fit for my cupcake cupcake where we need to be able to charge by suburb.

As we have a product which gets delivered on a fragile/same-day courier service the rates vary by over $40, even with over 30 postcodes loaded this is working exactly as I need.

To top it off the support was first class, Andrew was a super star who went out of his way to help out whenever I sent a request or issue. I couldn't have asked for more and would recommend 100%

Petalcupcakes
New Zealand
9 months using the app
June 11, 2018

This is an app that is simple to navigate, but can handle very complex shipping needs. Support is incredible. I have a number of products in my store that have a complex set of shipping rules associated with them (freight flat rates, price breaks for bigger orders, excluding certain items, etc), and the support team was able to get the right configuration in place in order to make everything work together. Support is friendly and fast. I highly recommend this app and the Atomyard team if you have any shipping rules you need to implement.

Unitedrv
United States
9 months using the app
March 4, 2021

Best support channel I've dealt with, very responsive and knowledgable! Best Shipping is right on with the name!

Foodsmart
United States
9 months using the app
March 26, 2018

Really good app! So happy! It's so simple to use!

Private Storey
Philippines
8 months using the app
May 14, 2019

Better Shipping assisted us in doing some very customized and complex shipping rates. The customer service is top-notch, especially when trying to implement such complex solutions.

TheIsmaili
United Kingdom
8 months using the app
Edited July 13, 2016

Easy app to get started with shipping rates. complex rule building available. www.bvsydney.com

Black Velvet Sydney
Australia
8 months using the app