Reviews (90)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
March 22, 2025

Excellent support. Knowledgeable staff. I worked with Peter, who assisted me with my shipping needs. He guided and deployed the necessary configuration, making it fast and easy.

The product has a lot of settings for many shipping needs and rules, and I highly recommend it.

Float Mushrooms™
United States
17 days using the app
March 27, 2025

Excellent customer service with quick responses that are articulated well.
I would certainly recommend!

Sixtrees
United States
About 2 years using the app
January 7, 2025

Peter, Jess and team have been very helpful. Helped us configure a difficult shipping scenario. Better Shipping provides a way to set up per product shipping that no others seem to.

UCS Spirit
United States
28 days using the app
December 9, 2024

I have been using this app for the last few years and have found the support and responsiveness to be fantastic!

TEMP-TECH
United States
Over 7 years using the app
January 23, 2025

Amazing customer service! Jess was quick to respond and got everything set up perfectly for us!

Arrow Twenty Two
United States
2 days using the app
May 1, 2024

We love this app! We have a big range of shipping rules we need for our products and the app is perfect. Had an issue recently where a rule seemed to not be working as intended and Jess was super helpful and quick resolving it for us.

Aquacadabra
United Kingdom
Almost 5 years using the app
August 11, 2022

Excellent app: simple to use, and very responsive support. The combination of rules and per-product flat rates meets our needs better than any other shipping app we've tried.

Campervan HQ
United States
About 6 years using the app
May 10, 2023

Excellent customer support! I reached out with a few questions about a feature I couldn't figure out and the customer support team were very helpful and fixed my issue very quickly.

Plume Ridge Bottle Shop
United States
Almost 6 years using the app
October 6, 2022

App works great for excluding specific shipping zones for our business as well as having an array of options and possible combinations to tailor shipping rates to your business' needs. What really stands out though is the fantastic support given by the Better Shipping team. Peter and Andrew both responded to our questions very promptly and were quickly able to help us out with the customisations we wanted to make.

Bosque
Australia
About 4 years using the app
June 15, 2022

I have been using Better Shipping for the last few years and the Support from Peter has been fantastic. Shipping is a difficult task especially in my field of furniture but with the assistance of Peter he has made things so easy and Better Shipping gives me the flexibility I need to make it work.
Thanks for all your help guys.

Robcousens
Australia
Almost 4 years using the app