BetterDocs FAQ Knowledge Base

Name: BetterDocs FAQ Knowledge Base
Brand: Storeware
Rating: 4.9 (45 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (45)
Developer: Storeware

Install

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Build an AI FAQ page, product FAQs & a knowledge base help center with live chat & instant answers

BetterDocs helps you create AI-powered FAQ pages, product FAQs, documentation & a searchable knowledge base help center. Build a self-service support hub with FAQ groups, FAQ schema for SEO, instant answers & live chat via WhatsApp & Messenger. Use Magic AI Autowrite to generate FAQ & doc content, add images or videos, and track performance with analytics. Order tracking lets shoppers check delivery status themselves, so you answer fewer repetitive support tickets and resolve questions faster.

Create AI FAQ pages, product FAQs & help center docs with FAQ schema for SEO
Build a searchable knowledge base help center with FAQ groups & instant answers
Generate FAQs & documentation instantly with Magic AI Autowrite
Support shoppers via live chat, WhatsApp & Messenger from one help desk
Reduce support tickets with self-service docs, order tracking & analytics

Languages

English

Works with

Shopify Admin
ChatGPT
FAQ
Help Center
Messenger
Product FAQ
WhatsApp

Pricing

Choose the plan that best fits your business.

Free

Features

5 FAQs & 1 FAQ Group
12 Docs & 3 Doc Categories
Custom CSS
Instant Answers - WhatsApp & Messenger
AI Autowrite
Feedback
Regular Support

Pro

$5.99 / month

or $59.99/year and save 17%

Features

Unlimited Docs
Unlimited FAQs
Import/Export
Analytics & Order Tracking
Individual FAQ Group Specific Products
Priority Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (45)

Overall rating

4.9

Counts per rating level

96% of ratings are 5 stars
43
0% of ratings are 4 stars
2% of ratings are 3 stars
1
2% of ratings are 2 stars
1
0% of ratings are 1 stars

All reviews

July 9, 2026

Die Einarbeitung in die App ist komplex, vor allem die Einstellungen des Designs. Dafür hat man viele Optionen + eigenes CSS. Wenn man alles eingerichtet hat und sich um die FAQs kümmern will klappt das schnell und effizient. Das Beste ist aber der Support, ich habe immer live Antwort erhalten und diese war immer 100% zufriedenstellend.

Dualoptik

Germany

7 months using the app

July 12, 2026

Good

Belleze

United States

About 1 month using the app

February 13, 2026

I needed to set up a knowledge base or a Wiki and this app is the best one I found for my usecase. The design part of the app is a bit lacking on features, but this is very well covered by the support team. If you're having any problems just reach out to support!

Vintage Visual

Estonia

14 days using the app