BetterDocs Knowledge Base
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Highlights
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Works with the latest themes
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Use directly in Shopify admin
About this app
Launched
March 3, 2022
Languages
English
Categories
Contact form , FAQWorks with
WhatsApp, Messenger, ChatGPTBuild FAQ & Documentation pages for your store & create a knowledge base help center instantly.
BetterDocs is a powerful knowledge base app for creating FAQ & documentation pages. This helpdesk app will let you add responsive product FAQs and Instant Answer widget to your store. Besides, you can evaluate your knowledge base performance with the Analytics tool and improve your documentation. It has quick order-tracking and feedback collection features to enhance your customer experience. With its powerful WhatsApp & Messenger integration, you can enable the live chat feature on your store.
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Create FAQ sections in your store & build your knowledge base help center
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Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
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Analyze your knowledge base performance with an advanced Analytics tool
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Powerful integration with WhatsApp & Messenger to enable live chat
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Add a quick Order Tracking feature & let customers provide instant feedback
Pricing
7-day free trialFree
Free
- 5 FAQs & 1 FAQ Group
- 12 Docs & 3 Doc Categories
- Custom CSS
- Instant Answers with WhatsApp & Messenger
- AI Autowrite
- Feedback
- Regular Support
Pro
$9.99/month
or $99.99/year and save 17%
- Unlimited Docs & FAQs
- Import/Export
- White Label
- Analytics & Order Tracking
- Individual FAQ Group Embed on Specific Products
- Priority Support
Free
Free
- 5 FAQs & 1 FAQ Group
- 12 Docs & 3 Doc Categories
- Custom CSS
- Instant Answers with WhatsApp & Messenger
- AI Autowrite
- Feedback
- Regular Support
Pro
$9.99/month
or $99.99/year and save 17%
- Unlimited Docs & FAQs
- Import/Export
- White Label
- Analytics & Order Tracking
- Individual FAQ Group Embed on Specific Products
- Priority Support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
4 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Good app, and good support they always answer quick and helped me fast with my recent problem, no problems highly recommend this!
Thank you for your appreciation. If you need any assistance setting up Docs or FAQ's from our Knowledgebase app, our support team is always available to help.
Cheers!
Great Apps and Great support!!
We used BetterDocs in WordPress and transfer shop to shopify.
We didn't know how to transfer existing FAQ to shopify. We raised question to support and support team is responsive and very kind.
Wonderful customer service and helpful dev team! This is by far the best Knowledge Base/Documentation app I've ever seen.
BetterDocs is the only app on Shopify that allows you to build a truly robust knowledge system. You could use alternatives like chatbots and sequential systems, but the fact is, most customers would rather just search a traditional index. That's what this is. It's efficient, practical, and effective. There were some features I wish were on BetterDocs when I downloaded it. But here's the thing: BetterDocs isn't exclusive to Shopify. And the features I do want—exist on other platforms like Wordpress. So, when I emailed them with my wishlist, I believed them when they said they were working on it. For an idea of where this program is headed, we just have to look at those other platforms where it's later in its development. It's a good app. It does what it says on the tin, and the customer service is quick and knowledgeable. Try it out.
Thank you for your wonderful review. We really appreciate the feedback as it will help us bring more features in the future and improve the overall app itself.
Feel free to reach out to our support anytime if you need any assistance. Cheers!
About this app
Launched
March 3, 2022
Languages
English
Categories
Contact form , FAQWorks with
WhatsApp, Messenger, ChatGPTBuilt by Storeware
Support
Send a messagesupport@storeware.io
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