BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (17)
Developer
Storeware

Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat

BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, you can create ultimate Help portal. With Instant chat service - WhatsApp Chat & Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.

BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, you can create ultimate Help portal. With Instant chat service - WhatsApp Chat & Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more. more
  • Create FAQ sections in your store & build your knowledge base help center
  • Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
  • Analyze your knowledge base performance with an advanced Analytics tool
  • Instant Live Chat service & WhatsApp chat & Messenger chat integration
  • Add a quick Order Tracking feature & let customers provide instant feedback
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

WhatsApp, Messenger, ChatGPT, Product FAQ, FAQ, Help Center

Page types

Landing pages, Product pages, FAQs, Help center pages, Theme sections, Custom pages

Managing pages

Editor tool, Elements, Templates, Import and export, Save pages, Draft pages, Content syncing, Global sections, Global styles, Custom code, Snippets, AI generation, Mobile responsive, Analytics, Tracking

Real-time messaging

Live chat, Email chat, Voice support, Video calls, Social media, File uploads, Customer insights

Automated responses

FAQs, Greetings, Quick replies, Order updates

Customization

Color and font, Emojis and stickers, Chat window, Welcome messages, Chat buttons, Chat assignment

Pricing

Free

Free

  • 5 FAQs & 1 FAQ Group
  • 12 Docs & 3 Doc Categories
  • Custom CSS
  • Instant Answers with WhatsApp & Messenger
  • AI Autowrite
  • Feedback
  • Regular Support

Pro

$9.99 / month

or $99.99/year and save 17%

  • Unlimited Docs & FAQs
  • Import/Export
  • White Label
  • Analytics & Order Tracking
  • Individual FAQ Group Embed on Specific Products
  • Priority Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (17)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 9, 2024

Love it! The support is great.

TROXUS
United States
11 months using the app
July 16, 2024

This app is useful, and the support team is very helpful as well

Zure
Australia
5 days using the app
July 12, 2024

I had the absolute pleasure of working with Amit recently, and I cannot say enough about the outstanding service he provided. From start to finish, he demonstrated a level of professionalism and expertise that exceeded all expectations. Second time working with Amit.

Amit's knowledge of the industry is truly impressive. He guided me through every step of the process with clarity and patience, ensuring I understood all my options and felt confident in my decisions. His attention to detail is unparalleled; no question or concern was too small for him to address promptly and thoroughly.

What truly sets Amit apart is his genuine commitment to customer satisfaction. He goes above and beyond to ensure his clients are not only satisfied but delighted with the outcome. His friendly demeanor and positive attitude made what could have been a stressful experience remarkably smooth and enjoyable.

If you're looking for someone who is not only skilled but also genuinely cares about your needs, look no further than Amit. I would highly recommend him to anyone seeking top-notch service and expertise. Thank you, Amit, for your exceptional work!

smartshoptic.com
United States
4 minutes using the app
September 4, 2024

Thank you Amit for your assistance with BetterDocs and the recommendations on what to do. Really appreciate your time and guidance!

hairandbeauty
South Africa
11 minutes using the app
August 27, 2024

It's so helpful!!

Flashforge
Hong Kong SAR
About 1 month using the app

Support

Storeware can answer any questions you have about BetterDocs FAQ Knowledge Base.

Developer

Storeware

124 Broadkill Rd #599, Milton, DE, 19968, US

Launched

March 3, 2022

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