BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

Built for Shopify
Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (12)
Developer
Storeware

Build FAQ & Documentation pages & create knowledge base help center with AI & Live Chat

BetterDocs is a powerful AI knowledge base app for Product FAQ & documentation page. This helpdesk app will let you write responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With features like FAQ manager, FAQ directory, FAQ section you can create ultimate Help portal. With Instant chat service - WhatsApp Chat & Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.

BetterDocs is a powerful AI knowledge base app for Product FAQ & documentation page. This helpdesk app will let you write responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With features like FAQ manager, FAQ directory, FAQ section you can create ultimate Help portal. With Instant chat service - WhatsApp Chat & Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more. more
  • Create FAQ sections in your store & build your knowledge base help center
  • Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
  • Analyze your knowledge base performance with an advanced Analytics tool
  • Instant Live Chat service & WhatsApp chat & Messenger chat integration
  • Add a quick Order Tracking feature & let customers provide instant feedback
Highlights
Use directly in Shopify admin
Works with the latest themes

Real-time messaging

Customer insights, Email chat, File uploads, Live chat, Social media, Video calls, Voice support

Automated responses

FAQs, Greetings, Order updates, Quick replies

Customization

Chat assignment, Chat buttons, Chat window, Color and font, Emojis and stickers, Welcome messages

Launched

March 3, 2022

Languages

English

Categories

Works with

WhatsApp, Messenger, ChatGPT, Product FAQ, FAQ, Help Center

Pricing

Free

Free

  • 5 FAQs & 1 FAQ Group
  • 12 Docs & 3 Doc Categories
  • Custom CSS
  • Instant Answers with WhatsApp & Messenger
  • AI Autowrite
  • Feedback
  • Regular Support

Pro

$9.99 / month

or $99.99/year and save 17%

  • Unlimited Docs & FAQs
  • Import/Export
  • White Label
  • Analytics & Order Tracking
  • Individual FAQ Group Embed on Specific Products
  • Priority Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (12)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 30, 2024

Pial was my instructor for this app and he was FABULOUS!!!! He gave very thorough and clear explanations on how everything works and he was also extremely professional!!! Looking forward to working with him again!!! The FAQs for BetterDocs are what works best for my business. Will be implementing that ASAP!! Great app!!

Kingdom Garb
United States
About 1 month using the app
March 22, 2024

Very good experience with Amit, the man that helps use set up everything! Great app!

EMOTIV
United States
3 months using the app
April 24, 2024

Kathryn helped us set up our dev store - I appreciate her understanding and support. Amazing app!

EMOTIV DEV
United States
About 24 hours using the app
April 3, 2024

Good product, Good service. I like it~

Birdfy
United States
About 15 hours using the app
August 24, 2023

Good app, and good support they always answer quick and helped me fast with my recent problem, no problems highly recommend this!

Remlagret.se
Sweden
3 months using the app
Storeware replied August 29, 2023

Thank you for your appreciation. If you need any assistance setting up Docs or FAQ's from our Knowledgebase app, our support team is always available to help.

Cheers!

Support

Storeware can answer any questions you have about BetterDocs FAQ Knowledge Base.

Developer

Storeware

124 Broadkill Rd #599, Milton, DE, 19968, US

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