BetterDocs Knowledge Base

Name: BetterDocs Knowledge Base
Brand: Storeware
Rating: 5.0 (6 reviews)

Free plan available. 7-day free trial.

Rating (5.0)

Reviews

Developer

Storeware

Demo store

Instantly Build FAQ Section On Your Shopify Store

Add FAQs & Documentation With The Help Of AI Writer

Embed FAQ App Block On Any Page Of Your Store

Style Your FAQs & Give It A Professional Look

Integrate WhatsApp & Messenger With Your Store

Enhance Customer Satisfaction With Mobile Friendly FAQ

Provide The Best User Experience With Responsive Doc Layout

Highlights

Built for your business

Works with the latest themes
Use directly in Shopify admin

About this app

Launched

March 3, 2022

Languages

English

Build FAQ & Documentation pages for your store & create a knowledge base help center instantly.

BetterDocs is a powerful knowledge base app for creating FAQ & documentation pages. This helpdesk app will let you add responsive product FAQs and Instant Answer widget to your store. Besides, you can evaluate your knowledge base performance with the Analytics tool and improve your documentation. It has quick order-tracking and feedback collection features to enhance your customer experience. With its powerful WhatsApp & Messenger integration, you can enable the live chat feature on your store.

Create FAQ sections in your store & build your knowledge base help center
Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
Analyze your knowledge base performance with an advanced Analytics tool
Powerful integration with WhatsApp & Messenger to enable live chat
Add a quick Order Tracking feature & let customers provide instant feedback

Pricing

7-day free trial

Free

5 FAQs & 1 FAQ Group
12 Docs & 3 Doc Categories
Custom CSS
Instant Answers with WhatsApp & Messenger
AI Autowrite
Feedback
Regular Support

Pro

$7.99/month

or $79.99/year and save 17%

Unlimited Docs & FAQs
Import/Export
White Label
Analytics & Order Tracking
Individual FAQ Group Embed on Specific Products
Priority Support

Free

5 FAQs & 1 FAQ Group
12 Docs & 3 Doc Categories
Custom CSS
Instant Answers with WhatsApp & Messenger
AI Autowrite
Feedback
Regular Support

Pro

$7.99/month

or $79.99/year and save 17%

Unlimited Docs & FAQs
Import/Export
White Label
Analytics & Order Tracking
Individual FAQ Group Embed on Specific Products
Priority Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

6 reviews

Overall rating

Counts per rating level

100% of ratings are 5 stars
6
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

August 24, 2023

Good app, and good support they always answer quick and helped me fast with my recent problem, no problems highly recommend this!

Remlagret.se

Sweden

3 months using the app

Storeware replied August 29, 2023

Thank you for your appreciation. If you need any assistance setting up Docs or FAQ's from our Knowledgebase app, our support team is always available to help.

Cheers!

November 20, 2023

Excelente app!

Pro Edu

Brazil

3 months using the app

April 12, 2023

Great Apps and Great support!!
We used BetterDocs in WordPress and transfer shop to shopify.
We didn't know how to transfer existing FAQ to shopify. We raised question to support and support team is responsive and very kind.

JAPANNEXTオンラインストア

Japan

7 days using the app

January 5, 2023

Wonderful customer service and helpful dev team! This is by far the best Knowledge Base/Documentation app I've ever seen.

HYGINOVA

Hong Kong SAR

About 21 hours using the app

Edited August 12, 2022

BetterDocs is the only app on Shopify that allows you to build a truly robust knowledge system. You could use alternatives like chatbots and sequential systems, but the fact is, most customers would rather just search a traditional index. That's what this is. It's efficient, practical, and effective. There were some features I wish were on BetterDocs when I downloaded it. But here's the thing: BetterDocs isn't exclusive to Shopify. And the features I do want—exist on other platforms like Wordpress. So, when I emailed them with my wishlist, I believed them when they said they were working on it. For an idea of where this program is headed, we just have to look at those other platforms where it's later in its development. It's a good app. It does what it says on the tin, and the customer service is quick and knowledgeable. Try it out.

Explorers Design

United States

6 months using the app

Storeware replied August 16, 2022

Thank you for your wonderful review. We really appreciate the feedback as it will help us bring more features in the future and improve the overall app itself.

Feel free to reach out to our support anytime if you need any assistance. Cheers!

All reviews