BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (23)
Developer
Storeware

Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat

BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.

BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more. more
  • Create FAQ sections & build SEO friendly knowledge base help center
  • Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
  • Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool
  • Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk
  • Add a quick Order Tracking feature & let customers provide instant feedback
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • WhatsApp
  • Messenger
  • ChatGPT
  • Product FAQ
  • FAQ
  • Help Center

Pricing

Free

Free

  • 5 FAQs & 1 FAQ Group
  • 12 Docs & 3 Doc Categories
  • Custom CSS
  • Instant Answers with WhatsApp & Messenger
  • AI Autowrite
  • Feedback
  • Regular Support

Pro

$9.99 / month

or $99.99/year and save 17%

  • Unlimited Docs & FAQs
  • Import/Export
  • White Label
  • Analytics & Order Tracking
  • Individual FAQ Group Embed on Specific Products
  • Priority Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (23)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 23, 2024

The customer support on live chat was very helpful and responsive, however, there are still some bugs and issues in the BetterDocs & hopy improve these.

Frontier
Taiwan
About 1 month using the app
October 30, 2024

BetterDocs is essential to my business. It allows my customers to get deep knowledge on the products I sell.
I love the dashboard giving me insights on what's hot.

Les Éditions Émotion
Canada
Almost 2 years using the app
February 8, 2025

I am very thankful to mr. Ashik to help me to go trough this process of documentation, now I feel ready to proceed alone in the process, thanks to Mr. Ashik and his kind assistance

SOLINVICTUS
United Arab Emirates
1 day using the app
November 1, 2024

I couldn’t be happier with the support I received! The team was responsive and efficient, resolving my issue in no time. They guided me step-by-step until everything was fixed. Thank you very much to Patricia, Michelle and Santos. Bravoo!.

InstruArtes
Argentina
3 days using the app
December 12, 2024

I cannot reccommend this App enough, a great tool. Service and back up is amazing and Amit is very helpful and happy to work with you until your questions are answered. 10/10 from us!

Fish Online Store UK
United Kingdom
17 minutes using the app

Support

App support provided by Storeware.

Developer

Storeware

124 Broadkill Rd #599, Milton, DE, 19968, US

Launched

March 3, 2022

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