BetterDocs FAQ Knowledge Base

Name: BetterDocs FAQ Knowledge Base
Brand: Storeware
Rating: 4.8 (36 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.8 (36)
Developer: Storeware

Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat

Get a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer & direct Live Chat support. With FAQ manager, FAQ directory, FAQ section features, create an ultimate help portal & user manual guide. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat to optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.

Create FAQ sections & build SEO friendly knowledge base help center
Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool
Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk
Add a quick Order Tracking feature & let customers provide instant feedback

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

WhatsApp
Messenger
ChatGPT
Product FAQ
FAQ
Help Center

Pricing

Free

5 FAQs & 1 FAQ Group
12 Docs & 3 Doc Categories
Custom CSS
Instant Answers - WhatsApp & Messenger
AI Autowrite
Feedback
Regular Support

Pro

$9.99 / month

or $99.99/year and save 17%

Unlimited Docs & FAQs
Import/Export
White Label
Analytics & Order Tracking
Individual FAQ Group Specific Products
Priority Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (36)

Overall rating

4.8

Counts per rating level

94% of ratings are 5 stars
34
0% of ratings are 4 stars
3% of ratings are 3 stars
1
3% of ratings are 2 stars
1
0% of ratings are 1 stars

All reviews

November 5, 2025

Loren was quick, professional, and incredibly helpful. Great communication and support — Thank you!

Saibotics

Canada

1 day using the app

August 28, 2025

“BetterDocs is overall a nice, easy-to-use, and practical app However, it doesn’t provide full flexibility when it comes to customization. There are serious limitations in this area, and when we asked for a solution, unfortunately, we didn’t get the support we needed. Still, thanks But for those considering buying it, be aware — if you expect full customization and user-focused solutions, keep this in mind before purchasing.

PulinGO

United States

2 days using the app