BetterDocs Knowledge Base , 10 reviews

Pial was my instructor for this app and he was FABULOUS!!!! He gave very thorough and clear explanations on how everything works and he was also extremely professional!!! Looking forward to working with him again!!! The FAQs for BetterDocs are what works best for my business. Will be implementing that ASAP!! Great app!!

Very good experience with Amit, the man that helps use set up everything! Great app!

Good product, Good service. I like it~

nice app

Good app, and good support they always answer quick and helped me fast with my recent problem, no problems highly recommend this!

Amit was a great help. He was very knowledgeable and was very efficient.

Excelente app!

Wonderful customer service and helpful dev team! This is by far the best Knowledge Base/Documentation app I've ever seen.

BetterDocs is the only app on Shopify that allows you to build a truly robust knowledge system. You could use alternatives like chatbots and sequential systems, but the fact is, most customers would rather just search a traditional index. That's what this is. It's efficient, practical, and effective. There were some features I wish were on BetterDocs when I downloaded it. But here's the thing: BetterDocs isn't exclusive to Shopify. And the features I do want—exist on other platforms like Wordpress. So, when I emailed them with my wishlist, I believed them when they said they were working on it. For an idea of where this program is headed, we just have to look at those other platforms where it's later in its development. It's a good app. It does what it says on the tin, and the customer service is quick and knowledgeable. Try it out.

Great Apps and Great support!!
We used BetterDocs in WordPress and transfer shop to shopify.
We didn't know how to transfer existing FAQ to shopify. We raised question to support and support team is responsive and very kind.