BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

Reviews (23)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 1, 2025

This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app

ad notam
Germany
1 day using the app
April 29, 2025

Very flexible and useful knowledge base product with responsive support!

Super Pacific
United States
5 months using the app
February 8, 2025

I am very thankful to mr. Ashik to help me to go trough this process of documentation, now I feel ready to proceed alone in the process, thanks to Mr. Ashik and his kind assistance

SOLINVICTUS
United Arab Emirates
1 day using the app
December 23, 2024

The customer support on live chat was very helpful and responsive, however, there are still some bugs and issues in the BetterDocs & hopy improve these.

Frontier
Taiwan
About 1 month using the app
October 30, 2024

BetterDocs is essential to my business. It allows my customers to get deep knowledge on the products I sell.
I love the dashboard giving me insights on what's hot.

Les Éditions Émotion
Canada
Almost 2 years using the app
May 12, 2025

First I'd like to say the support is very good.

However I don't think this app is as good as the version they make for WordPress, which I have been using for years.

I don't like the fact that on this app, when you edit a Doc it takes you back to the category pages. This is odd as I - and I am sure a lot of people - like to make edits, check the edit on the live site and make another edit. At the ...

Pragmasis
United Kingdom
December 12, 2024

I cannot reccommend this App enough, a great tool. Service and back up is amazing and Amit is very helpful and happy to work with you until your questions are answered. 10/10 from us!

Fish Online Store UK
United Kingdom
17 minutes using the app
October 17, 2024

I’ve been using BetterDocs for our Shopify store, and I must say, the app has been fantastic in helping us create a seamless knowledge base for our customers. The support team, especially Nicole, has been incredibly helpful, guiding me through every step with prompt and detailed responses. It’s been easy to implement and has enhanced our customer support significantly. Highly recommend this app ...

NEXBLUE
Hong Kong SAR
2 days using the app
February 25, 2025

Good app with good support.

Zirrus
United States
22 days using the app
February 24, 2025

Thank you so much, it has been a pleasure to show me how I could generate documents. It is really, helpful for my shop. I appreciate this.

Glorious Accessories
United Kingdom
5 minutes using the app