BetterDocs FAQ Knowledge Base

Very good experience with Amit, the man that helps use set up everything! Great app!

Love it! The support is great.

Thank you Amit for your assistance with BetterDocs and the recommendations on what to do. Really appreciate your time and guidance!

This app is useful, and the support team is very helpful as well

It's so helpful！！

Kathryn helped us set up our dev store - I appreciate her understanding and support. Amazing app!

great support

Good product, Good service. I like it~

Wonderful customer service and helpful dev team! This is by far the best Knowledge Base/Documentation app I've ever seen.

BetterDocs is the only app on Shopify that allows you to build a truly robust knowledge system. You could use alternatives like chatbots and sequential systems, but the fact is, most customers would rather just search a traditional index. That's what this is. It's efficient, practical, and effective. There were some features I wish were on BetterDocs when I downloaded it. But here's the thing: BetterDocs isn't exclusive to Shopify. And the features I do want—exist on other platforms like Wordpress. So, when I emailed them with my wishlist, I believed them when they said they were working on it. For an idea of where this program is headed, we just have to look at those other platforms where it's later in its development. It's a good app. It does what it says on the tin, and the customer service is quick and knowledgeable. Try it out.