BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

Reviews (35)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 8, 2025

Good support !

Gapianne
France
Over 1 year using the app
September 23, 2025

Love this app and customer service!!

Eleven Eleven Collections
United States
About 1 hour using the app
October 30, 2024

BetterDocs is essential to my business. It allows my customers to get deep knowledge on the products I sell.
I love the dashboard giving me insights on what's hot.

Les Éditions Émotion
Canada
Almost 2 years using the app
June 5, 2025

Excellent, speedy support! I can highly recommend this app.

Forsana
New Zealand
1 day using the app
March 1, 2025

This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app

ad notam
Germany
1 day using the app
October 17, 2024

I’ve been using BetterDocs for our Shopify store, and I must say, the app has been fantastic in helping us create a seamless knowledge base for our customers. The support team, especially Nicole, has been incredibly helpful, guiding me through every step with prompt and detailed responses. It’s been easy to implement and has enhanced our customer support significantly. Highly recommend this app to anyone looking to build a comprehensive help center for their Shopify store!

NEXBLUE
Hong Kong SAR
2 days using the app
March 22, 2024

Very good experience with Amit, the man that helps use set up everything! Great app!

EMOTIV
United States
3 months using the app
December 23, 2024

The customer support on live chat was very helpful and responsive, however, there are still some bugs and issues in the BetterDocs & hopy improve these.

Frontier
Taiwan
About 1 month using the app
March 30, 2024

Pial was my instructor for this app and he was FABULOUS!!!! He gave very thorough and clear explanations on how everything works and he was also extremely professional!!! Looking forward to working with him again!!! The FAQs for BetterDocs are what works best for my business. Will be implementing that ASAP!! Great app!!

Kingdom Garb
United States
About 1 month using the app
July 4, 2025

great. Support team is perfect and helpful.

Hoverfly Official Store
United States
About 1 hour using the app