BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

Reviews (50)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 28, 2025

“BetterDocs is overall a nice, easy-to-use, and practical app However, it doesn’t provide full flexibility when it comes to customization. There are serious limitations in this area, and when we asked for a solution, unfortunately, we didn’t get the support we needed. Still, thanks But for those considering buying it, be aware — if you expect full customization and user-focused solutions, keep this in mind before purchasing.

PulinGO
United States
2 days using the app
May 30, 2025

Ik ken betterdocs al jaren van wordpress en ben blij dat ze ook op shopify zijn! Als je een goede kennisbank wil bouwen dan moet je gewoon betterdocs gebruiken.

Aan mijn kant zitten / zaten wat bugs. Meeste zijn via de chat opgelost andere zijn op dit moment mee te werken maar worden opgelost.

Top team!

Smartprofy
Netherlands
19 days using the app
September 23, 2025

Love this app and customer service!!

Eleven Eleven Collections
United States
About 1 hour using the app
September 9, 2025

Great support, quick response and problem solved!

Wheeliams
United Kingdom
28 days using the app
August 28, 2025

Great support !!

NETGEAR Store (HK)
Hong Kong SAR
About 23 hours using the app
June 5, 2025

Excellent, speedy support! I can highly recommend this app.

Forsana
New Zealand
1 day using the app
April 29, 2025

Very flexible and useful knowledge base product with responsive support!

Super Pacific
United States
5 months using the app
February 25, 2025

Good app with good support.

Zirrus
United States
22 days using the app
February 24, 2025

Thank you so much, it has been a pleasure to show me how I could generate documents. It is really, helpful for my shop. I appreciate this.

Glorious Accessories
United Kingdom
5 minutes using the app
December 12, 2024

I cannot reccommend this App enough, a great tool. Service and back up is amazing and Amit is very helpful and happy to work with you until your questions are answered. 10/10 from us!

Fish Online Store UK
United Kingdom
17 minutes using the app