BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

Reviews (43)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 28, 2025

“BetterDocs is overall a nice, easy-to-use, and practical app However, it doesn’t provide full flexibility when it comes to customization. There are serious limitations in this area, and when we asked for a solution, unfortunately, we didn’t get the support we needed. Still, thanks But for those considering buying it, be aware — if you expect full customization and user-focused solutions, keep this in mind before purchasing.

PulinGO
United States
2 days using the app
July 17, 2025

Very good plug-in, very powerful functions, customer service staff responded promptly to help solve the problem

ASAHOM
United States
4 months using the app
September 9, 2025

Great support, quick response and problem solved!

Wheeliams
United Kingdom
28 days using the app
November 20, 2023

Excelente app!

Pro Edu
Brazil
3 months using the app
February 25, 2025

Good app with good support.

Zirrus
United States
22 days using the app
August 24, 2023

Good app, and good support they always answer quick and helped me fast with my recent problem, no problems highly recommend this!

Remlagret.se
Sweden
16 days using the app
Storeware replied August 29, 2023

Thank you for your appreciation. If you need any assistance setting up Docs or FAQ's from our Knowledgebase app, our support team is always available to help.

Cheers!

July 16, 2024

This app is useful, and the support team is very helpful as well

Zure
Australia
5 days using the app
April 12, 2023

Great Apps and Great support!!
We used BetterDocs in WordPress and transfer shop to shopify.
We didn't know how to transfer existing FAQ to shopify. We raised question to support and support team is responsive and very kind.

JAPANNEXTオンラインストア
Japan
7 days using the app
July 8, 2025

Good support !

Gapianne
France
Over 1 year using the app
June 5, 2025

Excellent, speedy support! I can highly recommend this app.

Forsana
New Zealand
1 day using the app