BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

Reviews (28)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 12, 2025

Been using this app a while now,
Works well and does the job required. Had some small issues the support team was able to resolve quickly -
Highly recommended

ibigboi.com
Australia
12 months using the app
July 1, 2025

Excellent shopify App- the feature and design are really good. I am using it as customer self serve support portal.

Roam smart tracker
United Kingdom
About 2 months using the app
April 29, 2025

Very flexible and useful knowledge base product with responsive support!

Super Pacific
United States
5 months using the app
July 17, 2025

Very good plug-in, very powerful functions, customer service staff responded promptly to help solve the problem

ASAHOM
United States
4 months using the app
March 1, 2025

This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app

ad notam
Germany
1 day using the app
May 30, 2025

Ik ken betterdocs al jaren van wordpress en ben blij dat ze ook op shopify zijn! Als je een goede kennisbank wil bouwen dan moet je gewoon betterdocs gebruiken.

Aan mijn kant zitten / zaten wat bugs. Meeste zijn via de chat opgelost andere zijn op dit moment mee te werken maar worden opgelost.

Top team!

Smartprofy
Netherlands
19 days using the app
July 8, 2025

Good support !

Gapianne
France
Over 1 year using the app
June 5, 2025

Excellent, speedy support! I can highly recommend this app.

Forsana
New Zealand
1 day using the app
October 30, 2024

BetterDocs is essential to my business. It allows my customers to get deep knowledge on the products I sell.
I love the dashboard giving me insights on what's hot.

Les Éditions Émotion
Canada
Almost 2 years using the app
October 17, 2024

I’ve been using BetterDocs for our Shopify store, and I must say, the app has been fantastic in helping us create a seamless knowledge base for our customers. The support team, especially Nicole, has been incredibly helpful, guiding me through every step with prompt and detailed responses. It’s been easy to implement and has enhanced our customer support significantly. Highly recommend this app to anyone looking to build a comprehensive help center for their Shopify store!

NEXBLUE
Hong Kong SAR
2 days using the app