Overall rating
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 30, 2024

Pial was my instructor for this app and he was FABULOUS!!!! He gave very thorough and clear explanations on how everything works and he was also extremely professional!!! Looking forward to working with him again!!! The FAQs for BetterDocs are what works best for my business. Will be implementing that ASAP!! Great app!!

Kingdom Garb
United States
About 1 month using the app
March 22, 2024

Very good experience with Amit, the man that helps use set up everything! Great app!

United States
3 months using the app
April 24, 2024

Kathryn helped us set up our dev store - I appreciate her understanding and support. Amazing app!

United States
About 24 hours using the app
April 3, 2024

Good product, Good service. I like it~

United States
About 15 hours using the app
August 24, 2023

Good app, and good support they always answer quick and helped me fast with my recent problem, no problems highly recommend this!

3 months using the app
Storeware replied August 29, 2023

Thank you for your appreciation. If you need any assistance setting up Docs or FAQ's from our Knowledgebase app, our support team is always available to help.


December 28, 2023

nice app

Virt Design
1 day using the app
November 29, 2023

Amit was a great help. He was very knowledgeable and was very efficient.

Grower's Secret
United States
2 days using the app
November 20, 2023

Excelente app!

Pro Edu
3 months using the app
January 5, 2023

Wonderful customer service and helpful dev team! This is by far the best Knowledge Base/Documentation app I've ever seen.

Hong Kong SAR
About 1 year using the app
Edited August 12, 2022

BetterDocs is the only app on Shopify that allows you to build a truly robust knowledge system. You could use alternatives like chatbots and sequential systems, but the fact is, most customers would rather just search a traditional index. That's what this is. It's efficient, practical, and effective. There were some features I wish were on BetterDocs when I downloaded it. But here's the thing: BetterDocs isn't exclusive to Shopify. And the features I do want—exist on other platforms like Wordpress. So, when I emailed them with my wishlist, I believed them when they said they were working on it. For an idea of where this program is headed, we just have to look at those other platforms where it's later in its development. It's a good app. It does what it says on the tin, and the customer service is quick and knowledgeable. Try it out.

Explorers Design
United States
6 months using the app
Storeware replied August 16, 2022

Thank you for your wonderful review. We really appreciate the feedback as it will help us bring more features in the future and improve the overall app itself.

Feel free to reach out to our support anytime if you need any assistance. Cheers!