BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

Reviews (29)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 17, 2024

I’ve been using BetterDocs for our Shopify store, and I must say, the app has been fantastic in helping us create a seamless knowledge base for our customers. The support team, especially Nicole, has been incredibly helpful, guiding me through every step with prompt and detailed responses. It’s been easy to implement and has enhanced our customer support significantly. Highly recommend this app to anyone looking to build a comprehensive help center for their Shopify store!

NEXBLUE
Hong Kong SAR
2 days using the app
July 4, 2025

great. Support team is perfect and helpful.

Hoverfly Official Store
United States
About 1 hour using the app
December 23, 2024

The customer support on live chat was very helpful and responsive, however, there are still some bugs and issues in the BetterDocs & hopy improve these.

Frontier
Taiwan
About 1 month using the app
December 12, 2024

I cannot reccommend this App enough, a great tool. Service and back up is amazing and Amit is very helpful and happy to work with you until your questions are answered. 10/10 from us!

Fish Online Store UK
United Kingdom
17 minutes using the app
February 25, 2025

Good app with good support.

Zirrus
United States
22 days using the app
November 1, 2024

I couldn’t be happier with the support I received! The team was responsive and efficient, resolving my issue in no time. They guided me step-by-step until everything was fixed. Thank you very much to Patricia, Michelle and Santos. Bravoo!.

InstruArtes
Argentina
3 days using the app
February 24, 2025

Thank you so much, it has been a pleasure to show me how I could generate documents. It is really, helpful for my shop. I appreciate this.

Glorious Accessories
United Kingdom
5 minutes using the app
August 9, 2024

Love it! The support is great.

TROXUS
United States
11 months using the app
September 4, 2024

Thank you Amit for your assistance with BetterDocs and the recommendations on what to do. Really appreciate your time and guidance!

hairandbeauty
South Africa
11 minutes using the app
August 27, 2024

It's so helpful!!

Flashforge
Hong Kong SAR
About 1 month using the app