BetterDocs FAQ Knowledge Base
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat
BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.
- Create FAQ sections & build SEO friendly knowledge base help center
- Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
- Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool
- Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk
- Add a quick Order Tracking feature & let customers provide instant feedback
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Messenger
- ChatGPT
- Product FAQ
- FAQ
- Help Center
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- 5 FAQs & 1 FAQ Group
- 12 Docs & 3 Doc Categories
- Custom CSS
- Instant Answers - WhatsApp & Messenger
- AI Autowrite
- Feedback
- Regular Support
Pro
$9.99 / month
or $99.99/year and save 17%
- Unlimited Docs & FAQs
- Import/Export
- White Label
- Analytics & Order Tracking
- Individual FAQ Group Specific Products
- Priority Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (23)
First I'd like to say the support is very good.
However I don't think this app is as good as the version they make for WordPress, which I have been using for years.
I don't like the fact that on this app, when you edit a Doc it takes you back to the category pages. This is odd as I - and I am sure a lot of people - like to make edits, check the edit on the live site and make another edit. At the ...
This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app
Very flexible and useful knowledge base product with responsive support!
I am very thankful to mr. Ashik to help me to go trough this process of documentation, now I feel ready to proceed alone in the process, thanks to Mr. Ashik and his kind assistance
The customer support on live chat was very helpful and responsive, however, there are still some bugs and issues in the BetterDocs & hopy improve these.
Support
App support provided by Storeware.
Resources
Launched
March 3, 2022
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