Bigblue ‑ All in one logistics

Bigblue ‑ All in one logistics

Free to install. Additional charges may apply.
Rating (5)
Reviews
Developer
Bigblue

Highlights

Speed tested
  • Low impact to your online store

About this app

Launched

February 19, 2020

Languages

English

Integrates with

Gorgias, Klaviyo, Zendesk, Slack

Bigblue is the fulfillment solution for customer-centric brands that boosts your sales.

Connect your Shopify in less than 30 seconds, send your products to our warehouses, and you're all set. Bigblue takes care of everything! 🤖 Automate your operations → From storage to returns processing, we’ve got your back. 💌 Grow your brand → Create a bespoke delivery experience that your customers will love. ⚡️ Cut your acquisition costs → With a Prime-like experience and ultra-fast delivery options. 📦 All-in-one → D2C, marketplace, wholesale… One app to run all your operations.

  • Enterprise-grade logistics with global shipping.
  • The best unboxings: Use your own packaging, add flyers, samples, and gift notes.
  • Boost conversion with precise delivery ETA and fast-delivery badges
  • Build loyalty with branded tracking emails and measure buyer satisfaction
  • Retain revenue with hassle-free returns.

Pricing

External charges may be billed by Bigblue separately from your Shopify invoice. Learn more

Free to install

Users simply pay for what they ship. Costs incurred are pick, pack & shipping fees

Free to install

Users simply pay for what they ship. Costs incurred are pick, pack & shipping fees

All charges are billed in USD. See all pricing options

15 reviews
Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 25, 2022

We have been working with Bigblue for some time now and we could not be happier.
The team, the managers, the processes, and the platform exceeded our expectations. The integration with Shopify was very smooth, and the team was there to help at all times with the transition. The platform itself is very easy to use, and it allows you to have control of all your orders in real-time. If an order has a problem, you can contact your account manager or customer service team through the platform or via slack, and they respond quickly. Since we migrated, we have been able to put our logistics on auto-pilot and focus on marketing and sales. We can rest assured that delivery dates are always met, they treat the merchandise impeccably, the customer receives the parcels in good conditions and our product is stored in clean (and ultra-modern) facilities - we visited their facilities in Spain recently and were in awe to see how they store our product (we sell clothes); we could not ask for more. Also, the accuracy on inventory quantities is a game-changer for us (not more over-selling or mistakes in inventory!). Our customers are delighted because they receive the merchandise super-fast, and, although we were afraid that it would be a downer for our client not to receive our parcel with our signature perfume and our handwritten note, we have been flooded with positive customer reviews about the delivery process. Exchanges and returns management has also been simplified, which is a great time saver for us. We hardly receive questions from clients about the process because it is very easy and clear. How does it work? The customer receives a delivery note with a QR from which they can directly access the returns portal. When entering the portal they can choose return or store credit, subtly, they are encouraged to choose store credit if they want to make exchange (in our case 35% of returns are choosing it) and Bigblue automatically generates a gift voucher that is issued 24 hours after the customer hands the parcel to the courier -they don't even have to wait for the merchandise to be received at Bigblue. Upside? The vouchers might even end generating more sales as people add more things to their cart. This process is perceived as an exchange by our clients and generates very little friction. If you are considering it, I would not hesitate.

Believe Athletics
Spain
Time spent using app: About 2 months
July 5, 2021

Top notch tech platform allowing us to scale big time and reduce lead time between order fulfillment and delivery. Serious player compatible with ambitious store owners ! Definitely recommend if you're aiming to set your business on auto pilot

Unbottled
France
Time spent using app: 10 months
June 3, 2021

Plus qu'une application, c'est un réel service 5 étoiles. L'application permet d'avoir une vision complète sur toute la logistique. Le paramétrage est assez intuitif, le mapping est complet et la visibilité sur les stocks est simple, les délais sont respectés. L'équipe est 100% disponible, le travail est bien fait et des initiatives sont toujours prises pour nous éviter des coûts supplémentaires en prenant en compte l'expérience client.
C'est un vrai plaisir d'avoir trouvé un vrai partenaire logistique solide, capable d'écouter et de proposer des services de qualités pour ses clients.
N'hésitez pas à demander des informations, la qualité du service permet de Scale sans problèmes logistiques et se concentrer sur notre coeur de métier.

Blinx underwear
United Arab Emirates
Time spent using app: 3 months

About this app

Launched

February 19, 2020

Languages

English

Integrates with

Gorgias, Klaviyo, Zendesk, Slack

Built by Bigblue

About Bigblue

2 apps

4.1 average rating

3 years building apps for the Shopify App Store

Support

Send a message

+33 780 900 337

help@bigblue.io

More apps like this

No reviews 0 total reviews Free
An APP FOR ECCANG ERP/TMS/WMS SYSTEMS
No reviews 0 total reviews Free
Cross-border ERP Management Software
5.0 out of 5 stars 2 total reviews Free to install
Logistics made easy : Send us your stock, we do the rest!