This app should not be available in NorthAmerica. Horrible customer service and support. The Shopify connector and how they synch the product are not designed to support a small niche store. (They push everything and a lot of garbage). Shipping fees and delays to the United States and Canada do not make sense. (ex. Some low price tag items have 5x to 6x times in shipping fees). They claim they can ship from the United States, but once I filter with Shipping from the United states - I end up nothing in the result list. There is no demo feature available until you subscribe and activate your account, then no refund if you are not satisfied.
You are just losing your money there!
Dear Tatooine Nomad,
Thank you for your feedback.
We are sorry to read that our partnership has not worked out for you although we have many users shipping products to North America.
On the other side, always feel free to contact us directly, we will do our best to help you.
We remain at your disposal.
JS PC Shop
This could be good but it alway lose the connection. Than i can't reconnected it alwasy say no connection and not the right plan
Hello JS PC Shop!
With the new version you should not have any connection problem, if you have any error please contact our customer service through email@example.com so that they can solve it as soon as possible.
The BigBuy team
Hello I have archived everything, the message keeps coming. without shipping to the destination ???? Good day We have major problems with your app, customers can no longer order from us. Wrong shipping providers are displayed that have not been activated by us.
some items cannot be ordered because the app reports the message at the checkout. Shipping in Switzerland is not possible. May 10th to date no response from support, this is Bigbuy worst customer service, we will report the case to Shopify.
The problem you have had is that you have deactivated too many carriers and some areas have not any carrier available. We always recommend excluding as few carriers as possible because there is that existing risk. If you have any questions please do not hesitate to contact us at firstname.lastname@example.org for a quick response.