Reviews (125)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality private-label beauty products and seamless Shopify integration, enhancing brand reputation and simplifying operations. It offers customization options, a user-friendly interface, and real-time analytics for informed decision-making. The performance is supported by exceptional customer service, with a responsive team adept at resolving issues quickly, contributing to a positive user experience and operational efficiency.
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Hands down to the best customer service and Mae! I’m following Blanka since the beginning and they always had the best service. Doesn’t matter if u are currently using a Membership or not. And they are improving so much! It gets easier and easier for me to sell in Europe with all the regulations. Still need to do a few things on my own regarding safety sheets but blanka is handled already a huge amount. And I really need to point out that they also stand for quality! If there is for any reason (what basically can happen cause we’re all human) some mistakes or problem with the products they act fast to fix that!
Can’t wait to see what’s next! :)
Thank you so much for your amazing feedback! It's wonderful to hear how long you've been following Blanka and that your experience continues to be positive. We’re glad the platform is helping make your business smoother, especially with European regulations, and we truly appreciate your recognition of the team’s dedication to service and quality.
Your trust and continued support mean a lot to us. We’re excited to keep improving and growing alongside you. Can’t wait to show you what’s coming next!
Working with Blanka has been an absolute pleasure. From the very beginning, their team has demonstrated top-tier professionalism, responsiveness, and genuine dedication to helping small businesses grow. Whether it's product customization, order management, or answering questions, their support team is always quick, friendly, and efficient.
What truly stands out is their commitment to quality—not just in their products, but also in the service experience they deliver. They go above and beyond to ensure everything runs smoothly, and that kind of care is rare to find these days.
If you're a brand looking to build something beautiful and seamless, Blanka is the partner you want by your side. Highly recommended!
Special thanks to Mae for providing prompt support and going out of the way to make sure the client is happy. :)
Thank you so much for your incredible review! We're absolutely delighted to hear that your experience with Blanka has been smooth, supportive, and fulfilling. It’s our goal to provide both high-quality products and top-tier service, and your kind words reaffirm that we’re on the right track.
We’re especially glad to know that the support team has made a positive impact on your journey. We're honored to be part of your brand-building experience and look forward to continuing to support your growth. Wishing you continued success and thank you so much for choosing Blanka!
So far so good, they are responsive, helpful and always available. Mae has been a pleasure to work with! They care about their brand and their customers, and always have helpful material ready to make my store better. Thank you!
Thanks for the great feedback! We’re thrilled to hear you’re enjoying your experience with Blanka. Our team is always here to help and we love seeing your store come together. Thanks for being part of the Blanka family!
So far, my experience have been fantastic and the products seem to align to what I want for my business. The team are approachable and they understand my problem and try their best to solve them as soon as they can especially Mae & Patrick.
Thank you for sharing your experience! We're so glad to hear that things have been going smoothly and that the products align with your business goals. It's really great to know the team has been approachable and responsive in helping with any challenges. We are always happy to help you and we wish you continued success on your journey!
I’ve had a great experience working with Blanka so far!
Mae has been incredibly helpful, kind, and responsive throughout the entire process — from placing a sample order to updating my account information.
The products look amazing and I’m excited to launch my brand with them.
Highly recommend Blanka if you’re looking for a reliable and professional private-label partner!
Thanks again to Mae for the excellent support!
Thanks so much for the great feedback! We're happy to hear you've had a smooth experience and that you're excited to launch your brand. We greatly appreciate the recommendation and look forward to supporting you along the way!
Patrick has been exceptional with guiding me through the branding process! He is kind, sincere, genuine, knowledgeable, efficient and reassuring. I had a few hiccups with my logo. Patrick is communicative and was able to assist me with getting everything situated. I am elated and grateful. Patrick, sincerely thank you for everything.
Thank you so much for your heartfelt feedback! We're thrilled to hear that the support you received made the branding process smoother and more reassuring for you. It's great to know you felt supported every step of the way, especially through the challenges with your logo. We’re grateful to have you as part of the Blanka community and are here for you whenever you need us. Wishing you all the best with your brand!
They were kind and tried to make things right, and I genuinely hope their business keeps growing.
That said, the shipping was just too slow...over a week for a basic highlighter isn’t ideal. I had to cancel, and my customer wasn’t happy.
The app’s also a bit pricey, with limited flexibility. Not the best fit for a fast-moving store, but I’m rooting for them to improve.
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we respect your perspective.
At Blanka, we aim to deliver high-quality, made-to-order products while maintaining realistic shipping timelines. Since your order was printed on demand, a few business days are needed for processing before shipment, as outlined in our FAQs. This ensures that quality is never compromised, especially during busy periods. We understand how delays can impact your business, and we're constantly working to improve turnaround times.
We also offer the option to purchase inventory in advance, which can be stored at our warehouse or shipped directly to you for self-fulfillment. This allows you to bypass the production queue and have orders shipped within just 1–2 days.
We truly value your feedback and hope we can earn the opportunity to work with you again in the future. Thank you again for trying Blanka!
Mae was grate help very professional and amazing.
All products are one of the best I’ve used in long time well recommended
Thank you for your kind feedback! We're thrilled to hear that you had a great experience and that you’re loving the products. Your recommendation means a lot to us and we're excited to continue supporting you on your journey. Thanks for choosing Blanka!
Excellent Customer Service & High-Quality Products!
I recently ordered a sample from Blanka, and I have to say the experience has been fantastic! Patrick was incredibly helpful, prompt, and attentive, ensuring that all my questions were answered. The customer service was outstanding, and I truly appreciate the care and professionalism they provide.
I’m excited to receive my sample and confident that the quality will match the amazing support I’ve received so far. If you’re looking for a reliable private-label beauty supplier, I highly recommend Blanka!
Thank you, Patrick, and the Blanka team for making this process smooth and enjoyable!
Thank you so much for your amazing feedback! We're delighted to hear that you had such a positive experience with our customer support and that you're excited about your sample order. Providing outstanding care and professional guidance is always our goal, and we’re confident you'll love the quality of our products just as much. Thank you for recommending Blanka! We look forward to continuing this journey with you!
Super excelent the service of Mae! She helped me for each trouble I had with my Logo. And helped me to understand every step of Blanka app.
Thank you so much for your feedback! We're delighted to hear that the support you received was so helpful and that everything with your logo and the Blanka app was explained clearly. We're always here to make things easy and efficient for you. Thanks again for choosing Blanka!