Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality private-label beauty products and seamless Shopify integration, enhancing brand reputation and simplifying operations. It offers customization options, a user-friendly interface, and real-time analytics for informed decision-making. The performance is supported by exceptional customer service, with a responsive team adept at resolving issues quickly, contributing to a positive user experience and operational efficiency.
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John has always gone out of his way to respond quickly & effectively. He has helped me several times & always goes the extra mile, as has Beck. Beck actually FaceTimed me when I opened my account with them about 3 years ago, she’s always been kind, knowledgeable & professional. The entire team really works towards your success. The products are phenomenal & the packages are designed beautifully. The entire Blanka team is dedicated to making this work for you and always there for any questions or concerns. Highly appreciated & highly recommended.
Thank you so much for sharing your feedback! We're thrilled to hear about your positive experiences with our team and that you've found our support helpful over the years. We always strive to go the extra mile to ensure your success, and it's great to know that both the products and service have met your expectations. Your recommendation means a lot to us, and we're here whenever you need anything. Thanks again for being a valued part of the Blanka community!
Oh my goodness, John was helpful and we had so much fun figuring out my brand and customizing my experience. What a great line of communication. I learned so much about the company and how to utilize features that I was un aware of prior to our conversation. I am also looking forward to a long relationship with Blanka because of how John explained the structure to me. I Love Blanka!
Thank you so much for your amazing review! We're delighted to hear that our team was not only helpful but also made the process of figuring out your brand and customizing your experience enjoyable. It's fantastic that you learned so much about our company and its features. We're excited about the prospect of a long and fruitful relationship with you. Your passion for Blanka means the world to us. If you ever need further assistance or have more questions, please feel free to reach out. We're thrilled to have you with us!
I was easily able to get in contact with a representative that answered all my questions and helped me out in a timely manner. This service has been incredible so far. I now feel like I can confidently run my business without having to worry about things on the back end. Thanks again for everything, Mae.
Thank you for your kind words! We're so happy to hear that you've had a smooth and supportive experience. It's great to know you feel confident moving forward with your business, and we're always here to make sure things run easily on the back end. Wishing you continued success, and we’re here whenever you need us!
As a retailer, I've had a fantastic experience working with Blanka .The Blanka team has been incredibly supportive, especially Dean and Mae. They're always quick to respond to our inquiries and provide excellent customer service.
Thank you for your wonderful feedback! We're so happy to hear that you've had a fantastic experience working with us. It's great to know that the team has been quick to respond and provided excellent support. We’re here for you every step of the way and look forward to continuing our partnership!
the team from Blanka has been amazing! Friendly, quick and accurate help to get things organised and kick start my skincare venture. The products are high quality and the experience getting my brand on them has been seemless :)
Highly recommend!!
It's great to hear that you've had such a positive experience with Blanka! Your feedback is valuable and inspiring for anyone looking to start their own skincare venture. If there's anything else you need assistance with or if you have more details to share about your journey, feel free to reach back to us at hello@blankabrand.com and we'll gladly assist you!
I have had many questions at the beginning of this journey with my beauty brand and Blanka has been absolutely amazing, courteous and quick to respond - You simply could not ask for a better platform to partner with. Mae, John and Patrick - I appreciate you.
PattyB
Luckyherbeauty.com
Thank you for sharing your experience! We're thrilled to hear that your journey with your beauty brand has been off to a great start and that you’ve found our support team responsive and courteous. Partnering with dedicated entrepreneurs like you is what we’re all about, and we’re here for you every step of the way. Wishing you continued success!
Blanka has made it very easy for me ( as a novice) to understand and upload images to my Shopify store. They also have excellent customer service! I appreciate their professionalism!
Thank you for your wonderful review! We're thrilled to hear that we've made it easy for you to understand and upload images to your Shopify store, even as a novice. Your appreciation for our professionalism and excellent customer service means a lot to us. If you need any further assistance, don't hesitate to reach out. Thank you for choosing Blanka!
I am so impressed with Mae. She answered all of may questions in detail and was so professional and friendly! She absolutely made me even more excited about publishing all the products to my store. Thank you so much to Mae for helping me with every question I had, trust me there were quite a few. Thank you Blanka for having such an amazing customer service representative! Best, Deborah
Thank you for such a glowing review! We’re thrilled to hear that your experience with our support team has been so positive and that your questions were answered thoroughly and professionally. It’s wonderful to know our support has made you even more excited about launching your products. Your excitement and trust mean the world to us—thank you for being a part of the Blanka family! Wishing you and your store much success, Deborah!
Exceptional service.Very helpful team.
Thank you for choosing Blanka! We're glad to hear you've had an exceptional experience. The team is always here to support you whenever you need it.
1-Star Review
Not worth the money.
I used Blanka for about a month, and it’s simply not worth the $80 a month. The shipping times were terrible. Although they advertise 3-5 day shipping, it actually took over 3 weeks for products to arrive. What they don’t tell you upfront is the additional printing time, which delays everything further.
The products themselves are overpriced. I found the exact same makeup on Alibaba for 50 cents to $1, while Blanka charges over $10 per product plus an additional $8.99 shipping fee. Charging $8.99 for shipping would be understandable if it didn’t take 3-4 weeks for customers to receive their orders.
Honestly, you’re better off just buying makeup from Alibaba, adding your logo, and either shipping it from home or using a fulfillment center. $80 a month for this service is a joke—maybe if it was $20 a month, it’d be more reasonable, but at this price, it feels like robbery.
Save yourself the frustration and look for better alternatives.
Thank you for sharing your honest feedback and we're really sorry you feel that way, but we do highly respect your opinion and point of view!
Looking at your order history, we were able to confirm that all your shipped orders were delivered within 5 business days. Our production timelines as well as our shipping times have always been in all our FAQ articles and it's something that we are very transparent and upfront about. If you remember about a month ago when you asked our customer support for clarification about it - our team provided you with all the information you needed because we always want to make sure that all our customers are aware about all their available option.
While our print-on-demand (drop shipping) option does require an order to be printed first, we do also give you other options such as storing your inventory with us for faster fulfillment (1-2 business days), we can ship to your preferred fulfillment center, or we can ship to you directly (if you want to do self fulfillment).
As for product pricing, we'd love to know which products you found to be the 'exact same' product because while you will indeed find similar products elsewhere, our products may be completely different in terms of formulation, quality, where they are made from, and especially our high quality printing (branding). We'd be happy to discuss with you the differences and advantages of our USA/Canada made products vs. other products so don't hesitate to let us know if you need more information about them.
Regarding subscription plans, we offer lower pricing plans to fit your budget as well as our basic free plan but we would, of course, love to learn more about how we can help make things better for you so don't hesitate to reach back to us at hello@blankabrand.com and we promise to do everything we can to work with you in making your stay with Blanka, worth it ⭐⭐⭐⭐⭐.