Blockify Fraud Country Blocker

Blockify Fraud Country Blocker

Reviews (358)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective fraud prevention, particularly in blocking high-risk orders and spam from specific countries or IPs. They praise its user-friendly interface for ease of setup and management. The customer support team, including Vincent, Tracy, and Joyce, is frequently commended for their responsiveness and helpfulness. Features such as country and IP blocking, analytics, and handling high-risk orders are valued, along with a "Request Feature" option for customization. The app is noted for its reliability and performance, even on the free plan, which is considered sufficient and cost-effective. It also helps reduce cancellation fees and provides valuable analytics for better decision-making, enhancing business operations.

March 17, 2018

Great app. Lets me stop unwanted visitors to my website. Thank you!

Madera Ph
Philippines
11 days using the app
February 7, 2023

I recommend this app because
1. It covers all business scenarios.
2. Easy to integrate.
3. Simple to understand and use.
4. No much technical expertise required.
5. Most important is the support team. They are very supportive and attentive.
quick in response and provides effective solution to requirements/challenges.

I would like to thanks Joyce for helping me to address my issue in quick and effective way.

J'evar
United States
11 days using the app
Blockify replied February 8, 2023

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

February 13, 2020

Work like a charm. I really really appreciated this app and recommended for everyone who want to manage the country that can access your website.

BLVCK Saigon.
Vietnam
10 days using the app
April 12, 2022

每次我有问题咨询的时候,他们都能快速响应我的需求。遗憾的是,在某些问题上并没有得到合理的解释和解决方法。不过,总体来说这个插件还是可以运行的,成功使我的网站屏蔽了黑名单国家,希望他们以后能帮助我把一直困扰我的问题解决。

IFMOTOR
China
8 months using the app
Blockify replied April 13, 2022

感谢您抽出宝贵时间给我们留下反馈! 我们真的很感激。
我们很乐意听到更多关于您的体验的信息,以便我们可以利用您的宝贵反馈在下次提供更好的体验。
如果您希望分享任何进一步的意见或建议,请通过实时聊天或发送电子邮件至 contact@omegatheme.com 与我们联系。
再次感谢您抽出宝贵时间查看我们的应用程序!

September 13, 2019

Awesome app for a no cost! I had a few requests and when I emailed I received a quick response and everything was taken care off

YVR Cookie Corp.
Canada
7 days using the app
Edited May 17, 2022

Alright I just installed this app., because I was needing to remove other countries outside of United States/US Territories and Canada to be blocked for the reasons that I don't ship globally. This app., has easily blocked those countries and it is so awesome. Thank you Malik for all your help this morning.

Ann More Products
United States
6 days using the app
October 1, 2020

good customer service. good app ____________________________________________________________________

Bauer's Brew
United States
4 months using the app
August 1, 2022

So far so good. Helping to block countries that have no business on my site and also the countless data center bots that troll my site and skew my traffic numbers and hurt my site performance. Had a question and it was answered quickly. Thank you.

Blue Stone River
United States
5 days using the app
Blockify replied August 2, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

June 10, 2020

Great app very usefull and easy to use i have 2 store all i need it was a simple redirect by country worked like a charm

zavattyco
Colombia
4 days using the app
December 5, 2022

I used this app to help me to block Bots, because they were still visiting my site, and I never saw where I could block a particular city. Although the owner, would send me a video, it did not match the same as on the site. After the owner attempts to help me three times, she stopped, she stopped responding, and the time span to respond to me was the time difference, she is in another country.

Dignified by Denise
United States
3 months using the app
Blockify replied December 5, 2022

Hi,

Thank you for taking the time to write a review. I appreciate your feedback, and I’m sorry to hear you had a frustrating experience.

I apologize on behalf of everyone at Omega. We know that dealing with Bots is very essential to protect your site, but we are also aware that we can’t control how the Shopify platform needs the website to be fully loaded before allowing the app to work, therefore, you can sometimes still see the traffics from blocked IPs/Countries when actually they have been blocked a few second after getting to the site, and will not be able to view or take any action on your store.

We also apologize for the late follow-up we have with your case. As you can see from other reviews, we are known for caring deeply about our customers. We can’t fix the past but we will use the feedback to make us better and to ensure the app is still working well with your store.

Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I hope you will give us another chance so you can get the kind of excellent experience we’re known for.

Sincerely,
The Omega support team