Blockify Fraud Country Blocker

Blockify Fraud Country Blocker

Reviews (356)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective fraud prevention, particularly in blocking high-risk orders and spam from specific countries or IPs. They praise its user-friendly interface for ease of setup and management. The customer support team, including Vincent, Tracy, and Joyce, is frequently commended for their responsiveness and helpfulness. Features such as country and IP blocking, analytics, and handling high-risk orders are valued, along with a "Request Feature" option for customization. The app is noted for its reliability and performance, even on the free plan, which is considered sufficient and cost-effective. It also helps reduce cancellation fees and provides valuable analytics for better decision-making, enhancing business operations.

Edited March 28, 2023

Did exactly what I need it to. Tracy was helpful with helping me figure out how to navigate the app. Goods!

Gearhomie.com
Vietnam
About 19 hours using the app
Blockify replied March 29, 2023

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

September 14, 2019

Does not work! Deleted the app but still is redirecting ALL MY TRAFIC!

PV-Nutrition
Netherlands
24 days using the app
Blockify replied January 20, 2020

Hello,
Thanks for the feedback!
This is an option and the default is not set. You can completely set it to not block all.
You are setting up Block all so it will block all stores. It is used in case the store tests the block feature all before using.
And case of block all except whitelist rules.

Regards,
Omega team

November 4, 2022

Funziona: utile allo scopo. Facile e veloce da settare. Assistenza rapida e puntuale. Consigliamo volentieri

Montecore
Italy
About 17 hours using the app
Blockify replied November 7, 2022

Ciao, grazie mille per aver dedicato del tempo per fornire un feedback. Siamo così felici che tu abbia valutato il nostro servizio di assistenza e app come 5 stelle mentre ci sforziamo di fornire proprio questo a tutti i nostri clienti. Apprezziamo il tuo tempo per lasciare parole così gentili!

January 20, 2020

This app has a feature that is not explained very well, called "Block All Traffic." I clicked on this, assuming it meant, "Block all traffic in the zones you've established." Why would anyone assume anything different? I can see from the reviews that others assumed the same thing I did. Why would anyone want an app that shuts down your entire site and sends all of your customers to Google.com, making it appear that someone hacked you? I'm assuming the app works fine, otherwise, but until they do something to eliminate this feature or else make it very clear what it does and/or very hard to select without jumping through some kind of hoop to indicate what is about to happen, this review will remain here.

Pianogoods
United States
14 days using the app
Blockify replied January 20, 2020

Hello,
Thanks for the feedback!
This is an option and the default is not set. You can completely set it to not block all.
You are setting up Block all so it will block all stores. It is used in case the store tests the block feature all before using.
And case of block all except whitelist rules.

Regards,
Omega team

October 19, 2022

I installed the app to get rid of some bots harassing my store every day, however the app could not help with this. However the service and support was good. But I was disappointed that it could not solve my issue with the bots, even though I was told it could help with this. I uninstalled the app and asked for a refund, which I don't know yet if I get, still waiting for an answer on that.

peaceofhome.se
Sweden
9 days using the app
Blockify replied October 19, 2022

Hello,
Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.
Our support team has just received your review of the app and will try out best to improve the app to meet your expectation. We are aware that our service and the app may not match your standard yet via your review post with 2 stars. We're working hard to keep this app running properly for everyone so your review or any of your comments/ideas motivated us a lot as a boutique team, especially our dev.
Please let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

April 3, 2023

I feel like it can have more functions. I gave some suggestions. But it's working for what I need till this moment.

Bem Vindo Pet
Brazil
6 days using the app
Blockify replied April 3, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

October 25, 2020

Pretty much useless as it does not see bot traffic. And as it can not see it, it can be blocked by the app.

top-shelf.de
Germany
4 days using the app
Blockify replied October 25, 2020

Hello,

Thanks for taking your time to leave us a review on Shopify and sorry for the bad experience you had with our app.
Our app cannot block the bot if IP address is dynamic, the app could not run properly by this way.
Please try blocking by regions such as countries, cities.

If you need any further assistance, please feel free to contact us at contact@omegatheme.com.
We are more than happy to support you.
Sorry again for any inconvenience you had.

Best regards,
Kaylee

October 13, 2023

Installed it yesterday and now we get 500 Internal Server Error via nginx and apps-shopify.ipblocker.io refused to connec messages. Doesn't seem reliable.

Down to Earth Technologies
United States
1 day using the app
Blockify replied October 14, 2023

Dear everyone at Down to Earth Technologies team,

I'm truly sorry to hear about the issues you're experiencing with your recent installation. We understand how frustrating it can be to encounter 500 Internal Server Errors and connection issues when using our services. Please accept our sincerest apologies for any inconvenience this may have caused.

We take these issues very seriously, and our team has taken action to resolve the issue. Could you please give us another chance to support you? In any case of emergency problem, please reach out to us, we take the customer feedback seriously and try to resolve it as soon as we can.

Thank you again for your feedback and look forward to hearing from you.
Kaylee - Leader of Omega customer support team

May 16, 2020

Works fine so far! I've been testing it for a few hours, trying to block some country codes then use VPN on my mobile to browse from those countries and it seems like it works fine! Hopefully it will stay the same!

C & M Navigation Systems
United Kingdom
About 1 hour using the app
Edited September 5, 2019

its good but not letting me to add all the country codes that i want to block i am able to add only 4 counties code . but i wanted to add 11 countries to block list but this app dont allow me to add mor than 4.

3darchstuffs
India
About 1 hour using the app