Blockify Fraud Filter, Blocker
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Reviews (1,111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this fraud prevention app for its user-friendly setup and effective security measures, including IP and country blocking and VPN bot handling. They appreciate the customizable features, responsive customer support, and the value offered even in the free plan. The intuitive interface and detailed analytics help merchants make informed decisions, while content protection features are especially valued by creators of original content.
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Definitely is filling a role to help us filter bad actors out of harassing us.
Thank you for your valuable feedback on Blockify Fraud Filter, Blocker app! 🙌 We're so glad to hear the app is helping filter out bad actors and protect you from harassment. Your peace of mind is our top priority, and we're here to support you every step of the way. Thanks for choosing Blockify! 💖🛡️
Very responsive and helpful customer support.
Thank you so much for your kind words! 😊
We're thrilled to hear that you had a great experience with our customer support. At Blockify, we’re always here to help and make sure everything runs smoothly for you. 💬⚡️
If you ever need anything else, just reach out — we’ve got your back! 💪✨
The customer service with this app is horrible if I could rate 0 stars I would. I had a chat with a rep by the name Lynn and she was very unprofessional. She even sent a crying laughing emoji after I asked can I block a customer by full name with the IP address. I am very upset and disappointed with the poor customer service and of course she doesn't care because this isn't her company nor will it affect her paycheck, A rep name Rosie reached and tried to correct things, but once I told her that Lynn was very unprofessional and I recently lost a loved one and just want to put the matter behind me; and asked for assistance with deleting my account she started antagonizing. Rosie proceeded to say, 'You seem to be going through it these days." after I asked for assistance with deleting my account. So, I politely asked for assistance again and Rosie replied, "You're having a rough day." I thought If I simply deleted the app I would be billed for the services, which is why I continued to ask for assistance. After asking Rosie for assistance a third time she finally told me how to delete my account. It sucks my experience was horrible, because I was looking forward to paying for the services and referring other businesses as well.
Hi,
Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention.
I'm sorry to hear you had a bad experience with our support service, that's not what we like to hear. Your business means a lot to us, we appreciate any feedback from you, it will help us to build and improve our service.
If you ever have additional feedback, please don't hesitate to email us at contact@omegatheme.com
Thank you,
Omega Customer Support team
Wow I had an issue with setup and in less than a minute I had a response on chat on a Sunday evening! Thank you!!
I had just installed the app the day before and it was a minor setting. Really appreciate the responsiveness.
Wow — thank you so much for the kind words! 🙌 We're thrilled that you had such a fast and smooth support experience with Blockify Fraud Filter, Blocker, even on a Sunday evening! 🛡️💬 Quick help with small settings can make a big difference, and we're always here to jump in when you need us. Thanks for trusting Blockify — we appreciate you! 🚀💙
Tracy was really helpful in getting us up and running with bot protection. She even offered an extended trial to ensure that the program meets our needs.
Thank you Tracy!
That's fantastic to hear! 😊 Huge shoutout to Tracy for her proactive support and thoughtful gesture with the extended trial — that’s the kind of care we love to provide! 🙌
We’re so glad the bot protection setup went smoothly and that you're off to a great start with Blockify Fraud Filter, Blocker. 🛡️ If you need anything else down the line — settings tweaks, insights, or just a quick check-in — we’ve got your back.
Thanks again for your kind words and welcome aboard! 💙
So useful app, and a supportive team, Thanks Tracy for the solutions
You're very welcome! We're thrilled to hear that you find the app useful and that Tracy from our team provided supportive solutions for you. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We're here to help! 😊🌟🚀
J'ai eu un problème sur mon site Shopify pour des commandes frauduleuses et l'équipe de Blockify a été d'une aide précieuse. Leur assistance est rapide, efficace et vraiment à la hauteur ! Un grand merci pour leur professionnalisme et leur excellent travail. Je recommande vivement Blockify à tous ceux qui cherchent un support de qualité !
Un grand merci pour votre superbe retour ! 😊 Nous sommes ravis que l’équipe de Blockify ait pu vous aider à résoudre le problème des commandes frauduleuses. 🚀 Leur soutien rapide et efficace fait vraiment toute la différence. Merci pour votre recommandation, nous sommes là si vous avez besoin de quoi que ce soit à l'avenir ! 🙌✨
online support very responsive and helpful
Thank you for the kind words! 😊 We're glad to hear you had a great experience with our support team on Blockify Fraud Filter, Blocker app. Fast and helpful service is exactly what we aim for! 💬🛡️ Let us know if you ever need anything else — we're always here to help! 💙🚀
Joy was great to work with. Thanks
Thank you for the feedback! 😊 We're glad to hear that Joy was great to work with. 🙌💖 If there's anything else we can assist you with, feel free to reach out anytime. Thanks for your support! 🚀✨
works like a breeze. No issue plus great support
Thank you for the fantastic review! 😊 We're so happy to hear that Blockify Fraud Filter, Blocker app is working smoothly for you and that our support has been helpful. If you ever need anything else, we're here to assist! 💖⚡