Blockify Fraud Filter, Blocker
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Reviews (1,146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this fraud filter app for its effectiveness in reducing fraudulent orders and minimizing chargebacks by blocking specific countries and IP addresses. Its features, including detailed visitor analytics and content protection, enhance store management and site performance. The setup is easy with an intuitive interface, and the customer support is noted for its responsiveness and efficiency in resolving issues.
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Very helpful app, very user friendly and it performs well. Terrific Support team as well. I received excellent customer service from **Anna** on Blockify's support team today. Despite their team being out for a holiday, she responded immediately, did a great job and resolved my issue quickly. Well done.
That’s wonderful feedback — thank you for sharing it! 😊
We’re really happy to hear that Blockify Fraud Filter, Blocker app has been helpful, user friendly, and performing well for your store. Knowing the app feels easy to use while still doing its job effectively is exactly what we aim for.
A special thank-you for highlighting Anna’s support. Even during a holiday, her quick response and dedication to resolving your issue show the level of care we strive to provide. We’ll be sure to pass along your kind words — they’ll mean a lot to her.
Thanks again for trusting Blockify Fraud Filter, Blocker app to protect your store 🔒🚀
the team was very quick to reply. Anna was very nice to work with, gave a lots of ideas and sources to help resolve the problem and was honest what the app can or cannot do and gave her best input. Thank you!
Thank you so much for this thoughtful feedback! 😊
We’re really glad to hear that the Blockify Fraud Filter, Blocker app team responded quickly and that Anna was such a pleasure to work with. Her honesty, practical ideas, and clear explanation of what the app can and cannot do reflect exactly the support approach we strive for.
It’s great to know her input helped you move forward with clarity and confidence. Thank you for trusting Blockify Fraud Filter, Blocker app — we truly appreciate having you with us! 🚀🔒
GREAT! Very knowledgeable and helpful.
Thank you so much for your great feedback 😊
We’re really happy to hear that you found the support very knowledgeable and helpful while using Blockify Fraud Filter, Blocker app. Providing clear guidance and effective solutions to protect your store is always our priority 🛡️✨
Your kind words truly motivate our team to keep improving both Blockify Fraud Filter, Blocker app and our support experience. If you ever need further assistance, please feel free to reach out anytime. We’re always here to help 🚀💙
GOOD
Thank you for the feedback! 😊
We’re glad to know you find Blockify Fraud Filter, Blocker app a good fit for your store. Sometimes simple words say a lot, and we truly appreciate you taking the time to share that.
Wishing you a smooth and secure experience with Blockify Fraud Filter, Blocker app as your store continues to grow 🚀🔒
Highly recommend Blockify! It effectively blocked a sophisticated bot attack on my store. I saw an immediate drop in fake checkouts once I set up the rules. It’s easy to use and very powerful. A must-have for any Shopify store owner who wants to keep their data clean and site secure.
Thank you so much for this detailed and thoughtful review! 😊🌟
We’re really glad to hear that Blockify Fraud Filter, Blocker was able to stop a sophisticated bot attack and help you see an immediate drop in fake checkouts. Knowing the app is easy to use while still being powerful and effective truly means a lot to our team. Thank you for recommending Blockify Fraud Filter, Blocker to other Shopify store owners — we’re always here to help keep your store secure and your data clean 🚀💙
I was able to block undesirable traffic by disabling the theme for these visitors. Highly responsibe service too
Thank you so much for your great review! 🌟 We’re thrilled to hear that the app helped you successfully block unwanted traffic and that you found our service highly responsive. 😊 Your satisfaction means a lot to us! If you ever need more assistance or have questions, don’t hesitate to reach out, we’re always here to help. 🙌✨
One star. I engaged with two support agents, Lina and later Florence. Lina stopped responding for extended periods, resulting in a chat that lasted nearly an hour solely because of prolonged response times. The issue itself was not complex, but the lack of timely communication made it impossible to proceed. By the time Florence intervened, I was already preparing to exit due to the delays.
Lina made several statements that were incorrect, contradictory, and misleading. She stated that the bots “won’t hurt anything,” despite the fact that they were actively affecting my analytics and abandoned checkout data. She also stated that “blocking is not foolproof” and the app may or may not work because bots can change their IP addresses. This directly undermines the fundamental purpose of a security and bot-prevention solution. Her claim that the free plan is primarily for “exploring” features rather than actually using them contradicts the way the app is marketed and creates a misleading expectation for new users.
Florence later reiterated the same limitations and added that DNS-level blocking, a critical security function, is still “in testing” and not available. This indicates that essential protection mechanisms are incomplete or not fully operational, regardless of whether a merchant is on a free or paid plan. For a security-focused app, this represents a significant reliability concern.
After uninstalling the app, I immediately received back-to-back emails from Florence containing shifting explanations. Additionally, within thirty minutes of the initial installation, I was already receiving promotional emails from Blockify. The frequency, timing, and volume of these emails felt excessive and spam-like.
As a small business owner, this experience was profoundly disappointing. Security tools must be dependable, transparent, and functional upon installation. Hearing directly from support that the app is “not foolproof” and may or may not work—even on paid tiers—raises serious concerns about reliability, consistency, and product readiness. Anything less than stable, predictable performance becomes a costly waste of time and resources.
I strongly encourage prospective users to review the one-star feedback as well as comments from long-term users who have relied on this app for over a year. The recurring themes in those reviews reflect the same support, performance, and reliability issues I encountered.
Hi there,
Thank you for taking the time to share such a detailed review, and we are truly sorry for the frustrating experience you had with both our app and our support.
You are absolutely right that the long response times, inconsistent answers, and unclear explanation about bots and blocking are not acceptable for a security-focused app. Your comment about DNS-level blocking still being in testing and the email frequency feeling spam-like also shows we did not set expectations or our communication correctly.
We have already escalated this case to our product and support leads to review your entire journey, retrain our team on clearer, more accurate messaging, and adjust our features and email flows so they better match what merchants expect from Blockify. Our product manager has reached out personally to share more details and provide a proper solution on your concern. I hope you can get back to us so that we can make things right.
Thank you again for sharing feedback so that we can improve and we do hope to have another chance to serve you.
Best regards,
Kaylee - Customer Support Team Lead at Blockify
Great customer service from Demi and the rest of the team. This app has helped so much. Awesome work!
😊 Thank you so much for your wonderful feedback! We’re really happy to hear that Demi and the rest of the team were able to support you so well, and it’s great to know that Blockify Fraud Filter, Blocker app has helped you so much 💛 Your kind words truly motivate us to keep improving the app and providing fast, friendly, and reliable support. Awesome users like you make our work meaningful — thank you! 🚀
We installed Blockify to deal with bot traffic and unwanted overseas visitors, and it’s been solid so far. The country blocking works as expected, the interface is straightforward, and it’s easy to set up without needing to touch code or DNS settings.
Even on the free plan, it gives you meaningful control and peace of mind, especially for an AU-only Shopify store. It’s helped reduce junk traffic and suspicious behaviour without affecting real customers or SEO.
Support has also been responsive and helpful when needed.
Cam is amazing!! her support is second to none without her we would be lost trying to work out what we need to do! Would definitely recommend Blockify to any Shopify store looking for simple, effective fraud and bot protection.
This truly made our day — thank you for such a detailed and thoughtful review 😊
We’re really glad to hear that Blockify: IP & Country Blocker app has been a solid solution for handling bot traffic and unwanted overseas visitors, especially for your AU-only Shopify store. It’s great to know the country blocking works as expected, the setup feels straightforward, and you were able to get meaningful control even on the free plan — all without touching code or DNS settings.
Reducing junk traffic and suspicious behavior while keeping real customers and SEO unaffected is exactly the balance we aim for. And a huge thank-you for highlighting Cam — her dedication and hands-on support truly reflect how much we care about helping merchants feel confident and protected 💙
We really appreciate the recommendation and your trust in Blockify: IP & Country Blocker app to safeguard your store 🔒🚀
They supported me in fixing a problem caused by an app that wasn't theirs. Part of the normal-not-normal diagnosis procedures that everyone should follow!
Thank you for the great feedback! We’re glad our team could help you troubleshoot and resolve the issue, even though it wasn’t caused by our app. We always aim to support you with clear, practical diagnostics. If you need anything else, we’re here to help!