BLOOP Referral Program, Reward

BLOOP Referral Program, Reward

Reviews (144)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral programs that attract new customers. It features a user-friendly interface, robust customization options for referral elements, and detailed analytics to track program success. The app integrates smoothly with existing websites and is noted for its reliable performance and quick issue resolution. Customer service is particularly praised, with staff members Jennie and Jena receiving commendations for their efficient support.

February 17, 2022

I recommend 100% this app not only for its user-friendliness and effectiveness - but also for the AMAZING customer service provided ! I wanted to customise my referral program page with icons and specific fonts and colours, and Amber and Tong from the CS team were incredibly helpful and very dedicated in their job to make the best referral program page possible for me. Amber was super reactive in the chat box and was always available to help for anything I asked, which was greatly appreciated. And all of this free of charge! Can't recommend this app enough.

Oyo Skincare
Switzerland
7 months using the app
True Crafts (by BSS Commerce) replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

December 20, 2022

Took a little while to receive an answer because of the difference in time zones. But the answer to my problem was clear and precise, and easy to follow instructions. Thank you

CandelaHouse
United States
7 months using the app
True Crafts (by BSS Commerce) replied December 28, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 2, 2022

Love this app ! The free plan is perfect to begin with and test referral among clients. It's easy to personalize the branding. Khanh Thien and Gigi helped us a lot to install the app and fix small issues on our website. Thanks so much.

mindology.fr
France
6 months using the app
True Crafts (by BSS Commerce) replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 25, 2023

I am gonna start to thank "Jolie Nguyen" to the support she had for us, that really helped us a lot in our journey and never failed to update us in case of issues and fix it in a short time. Bloop is a recommended app not only for your needs but also because of the friendly staff that is always there to help you !!

BISOO
Lebanon
6 months using the app
True Crafts (by BSS Commerce) replied April 25, 2023

Thank you so much for your 5 star rating! We appreciate your support and glad that you have enjoyed our app. We will continue to deliver the best customer service and experience. Thank you for being part of the BLOOP family.

October 15, 2021

Very good app love how it embeds like a normal website page, great customer service when I came across and issue.

FLOWERFIX
United Kingdom
6 months using the app
True Crafts (by BSS Commerce) replied October 18, 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

October 27, 2022

I ran into some issues that I didn't know about until I fully figured out all the logic behind this app, and with the careful help of the development team, I was able to display a more reliable recommendation page on the menu bar, Jennie developer Nguyen Tien Loc in My problem was quickly resolved in my feedback, which I am very grateful for! Jennie always listens and is available whenever I need her. She worked overtime to explain and answer all my questions. Another great point when it comes to the support team is the tech guy Nguyen Tien Loc. Jennie and I both thought it would take a few hours to customize my problem but he finished it in thirty minutes, supper fast! Looks really nice and promising. Hope this app will help me attract more customers and boost sales. The customer service team is among the best I've found on Shopify apps. Really good app, very useful for us; thank you for your valuable assistance. We are delighted to have discovered this program. I would highly recommend using this plugin. Special thanks to the team; I'm excited to work with the BSS Commerce team, especially Jennie! I hope we can continue to cooperate and make the website better and better.

flujo
Singapore
5 months using the app
True Crafts (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

August 18, 2021

Piece of cake to set-up and looks great. I had a moderately complex twist to my needs, but the customer service was incredible and they helped me find a way to make it happen. Great experience and great solution.

Natural Xpression
United States
5 months using the app
Edited October 13, 2021

So far finding the app easy to navigate and set up a refferal scheme personalised to match our branding. Support has been amazing so far.

The Indie Collective
United Kingdom
5 months using the app
September 15, 2021

A great free app. This app allows you to set up a refer a friend scheme with such ease and is super user-friendly for the customer. As a new app, there are some limitations on what you can customise yourself, but the customer service team seems to work 24/7 and is very helpful with requests. The look and design of the dashboard for business and how it looks for customers is super clean and slick.

ONE Essentials
United Kingdom
4 months using the app
June 29, 2022

There were issues with multiple auto-segments being created on Shopify via Bloop. However, the service team represented by Jena was extremely helpful in resolving the issue for the business and ensuring flow.

GO DESi
India
4 months using the app