BLOOP Referral Program, Reward

BLOOP Referral Program, Reward

Reviews (127)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for driving new customer acquisition and enhancing customer engagement. They appreciate its easy setup, seamless integration, and robust customization options for a tailored branding experience. Key features like varied referral rewards, comprehensive analytics, and reward expiration settings are well-received. The user-friendly interface makes managing and tracking referrals straightforward. The app's performance is noted for its simplicity and effectiveness, and the customer support team, particularly Jennie and Jena, is praised for their responsiveness and efficiency in resolving issues.

October 28, 2021

Started as a new store. Bloop is an amazing App!! Highly Recommend. Super useful and Friendly staff.

Scent Of Wellness
United Kingdom
2 months using the app
True Crafts (by BSS Commerce) replied November 14, 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

October 5, 2022

Had a small issue with post purchase events which turned out to be our own fault. Support were very helpful none the less.

Shirtbox
United Kingdom
2 months using the app
True Crafts (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 10, 2022

Was initially considering a different app, but the exceptional customer service from Bloop won me over. Steph went above and beyond in helping me on the chat feature and responds quickly. Their developer Và Tung was able to implement technical fixes very promptly. The customer service team is among the best I've found on Shopify apps.

5to9 Wellness
United States
2 months using the app
True Crafts (by BSS Commerce) replied January 11, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 17, 2021

I'm very happy with the application. The development team helped me 100% through my problems. I'm so happy to have found this application

Alveroa
Switzerland
2 months using the app
True Crafts (by BSS Commerce) replied December 13, 2021

Thank you for giving us 5 stars. Your words are valuable to us.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

December 1, 2021

Excellent referral tool, easy to implement and with tremendous potential, it has helped us a lot since we implemented it in our store

Finkel
Chile
About 2 months using the app
True Crafts (by BSS Commerce) replied December 13, 2021

Thank you for giving us 5 stars. Your words are valuable to us.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

October 7, 2021

This is my first time trying out a referral app. So far it's been easy to set up and looks great! Can't wait to see how it grows!

The Botanica Boutique
United States
About 2 months using the app
Edited September 5, 2022

I've been looking for a simple referral program app that can offer rewards for both customers. I have tested several apps (also more epensive ones) but the BLOOP app is perfect for what I need it for and is very easy to customize. Also, I was well attended by a very nice support team Jena Nguyen and their devs Nguyen Van Ninh, Nguyen Khac Hiep and Pham Khanh Thien, who quickly implemented the translations I could not customize by myself. They keep me updated at every step of the process and asked for my feedback on each update they completed for me. They worked on the issue until I was completely happy with the solution, especially when it came to styling etc. Overall, I'm really happy with this app and especially the quick customer service. I know that if I run into any future issues, Jena and the dev team will be able to help me.
In conclusion, the app itself is easy to understand and comes with customizable options even in the free plan. I like it a lot!

Weingut Korrell
Germany
About 2 months using the app
True Crafts (by BSS Commerce) replied July 4, 2023

Thank you so much for your 5 star rating!

We are very glad to hear that the BLOOP app is perfect for your needs and that you are satisfied with the level of customer service we provided. We are delighted that you appreciate the customizable options that our free plan offers as well.

We really appreciate your kind words and are grateful for your support.

Edited July 26, 2022

J'ai installé cette application pour tester le programme de parrainage qui convient parfaitement à ma situation, simple et rapide à configurer. J'ai posé quelques questions qui ont obtenu une réponse très rapide de la part de Jena, merci beaucoup pour votre efficacité. *mise à jour de mon avis :
Après achat de l'application, j'ai eu un soucis technique, j'ai contacté l'assistance. Jena a fait ce qu'elle pouvait, Gigi a pris la suite pour régler mon problème. Il a fallu une journée, le problème était bien compliqué mais Gigi l'a résolu. Merci beaucoup !

Europa Fashion Shop
France
About 2 months using the app
December 27, 2022

Jennie has been super helpful! She was very quick to respond and helped me through the set up process. Couldn't have done it without her!

Bibbrella
United States
About 2 months using the app
True Crafts (by BSS Commerce) replied December 28, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited June 29, 2022

Really good app! Exactly what I was looking for!
Working very well and is easy to install and set up. I love the look and feel of this App. It's simple to use, easy to navigate and their support has been first-class.
Amazing and patient customer service responds pleasantly and professionally to every request. Jena Nguyen and dev Pham Khanh Thien are so professional and made all of my the requests quickly
Highly recommend

TOOSH
Israel
About 2 months using the app